I went to T W White to arrange a lease car. The sales staff were excellent. The contract and options were fully explained and all my questions were answered by a knowledgeable (and patient) agent. A s... See more
Company replied
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I went to T W White to arrange a lease car. The sales staff were excellent. The contract and options were fully explained and all my questions were answered by a knowledgeable (and patient) agent. A s... See more
Company replied
They are an amazing car dealership. Polite and want to give you the best experience when purchasing a new car. I have now had 3 cars from the dealership.
Great service and MOT - Service booked in for Friday, car dropped off 16:30 Thursday before. TWW started work immediately, and called Friday mid morning, sooner than expected, having completed MOT, se... See more
Company replied
We purchased used Mazda from T W White& Sons, and we were so positively surprised by the customer service we received. Aaron went above and beyond explaining the whole process of buying& selling ( as... See more
Company replied
New & used Mazda car sales, servicing and parts in South London.
Leesons Hill, BR5 2LF, Orpington, England, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from T W White & Sons - Orpington
They fixed a couple of body trim that was not a warranty issue but done them for me out of goodwill after car purchase..
This dealership has excellent customer service both during and after the sale ...
I will definitely use these again for servicing and then part ex for another model from there showroom..
Would just like to say thanks for all of there professionalism and help ..
Terry

Reply from T W White & Sons - Orpington
Simon was excellent he didn't push a sale just gave us information on the cars so we could make a decision,the mazda 3 was in mint condition not a mark on it,the puncture repair kit was missing but went back and got a new one was no problem at all
Would recommend them to anyone wanting a mazda

Reply from T W White & Sons - Orpington
I can't speak more highly of the service and help I received. Courtesy and Efficientcy are my words for your Leesons Hill Branch.

Reply from T W White & Sons - Orpington
Have been using them for 20 years now. Great team, great service! Whenever I drive the car out after the service I keep thinking that ‘it feels’ like me when I come back from a day in spa!

Reply from T W White & Sons - Orpington

Reply from T W White & Sons - Orpington

Reply from T W White & Sons - Orpington
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