ukbreakaways Reviews 

4,225
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 973 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the booking process is exceptionally quick, completely straightforward, and always handled by friendly and professional phone staff who make arranging trips a pleasure. Travelers also love the fantastic value for money, regularly enjoying well organized short breaks, comfortable hotels, and wonderful tribute acts that exceed expectations. However, some customers also noted issues with certain elements like disappointing evening entertainment, poor dining options, or restrictive room temperature controls at specific hotels. A few people also experienced minor inconveniences such as minimal room cleaning services, delayed coach transfers, or receiving conflicting advice from customer support agents.

What people talk about most

Booking process

Clients share positive opinions on booking process, describing it as quick, simple, and straightforward... See more

Value for money

People report positive experiences with value for money, highlighting great overall costs, affordable holiday... See more

Service

Reviewers mention positive feedback about service, noting that staff are always polite, helpful, and... See more

Holidays

Consumers find holidays to be a great experience, frequently praising the excellent value, helpful service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You can't beat UK Breakaways for an all round value for money break. Whether you're staying up north or down south, west or east of the country or smack bang in the middle (Bosworth) You're assured of... See more

Rated 5 out of 5 stars

As always simple and straightforward booking. This will be the second Christmas we will have stopped at Southports Prince of Wales. One of our favourite short break holiday destinations. We go several... See more

Rated 5 out of 5 stars

This is the first time with this company,We stayed at the Shanklin beach Hotel IOW.The whole experience from start to finish was vey good-from the booking,and the Ferry and Hotel was seamless.We had a... See more

Rated 5 out of 5 stars

Always get excellent service when I speak to them. Friendly, helpful and always deliver. Let’s hope my most recent booking doesn’t let me down ha ha. Never has, I’m sure everything will be as great as... See more


Company details

  1. Tour operator

Written by the company

Fantastic value hotels and experience breaks in the UK. From family favorite seaside resorts to city breaks including drinks packages. See some of the UK's best tribute acts with our entertainment breaks or immerse yourself in the sights and sounds of London's West end with out theater breaks. Discover all the UK has to offer with ukbreakaways.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.6

All reviews

(4,225)

929 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Rang re booking and checking price for…

Rang re booking and checking price for single occupancy and baby cot.
When ring back no room for single mother and you do not need to use hotels cot.
Not the first time staff have advised differently within minutes.
Very poor service. However staff are always pleasant, they just don't sing from the same song sheet.

16 September 2026
Rated 4 out of 5 stars

From walking in the door to leaving we…

From walking in the door to leaving we had a fabulous time.
Each member of staff are helpful and accommodating where ever possible. The food was good. And the atmosphere was lovely.
Only issue is our room was Tired and needs a refresh. Some communal areas also need painting and brighten.
The seating in the huge lounge and ballroom was good. Entertainment was good. Overall happy with our break

18 September 2026
Rated 5 out of 5 stars

Booked in , sorted !

Always get excellent service when I speak to them. Friendly, helpful and always deliver. Let’s hope my most recent booking doesn’t let me down ha ha. Never has, I’m sure everything will be as great as it always is. Thanks to Scottish Jamie for all your help on 20 th Sept booking my weekend for Oct 23 in Llandudno x

20 September 2026
Rated 5 out of 5 stars

Ou first time with this hotel

This is the first time with this company,We stayed at the Shanklin beach Hotel IOW.The whole experience from start to finish was vey good-from the booking,and the Ferry and Hotel was seamless.We had a beach facing room-the sight and sound of the waves breaking was a bonus, the meals were quite good,The Hotel was a little tired but all the staff went out of thier way to make the trip enjoyable .

19 September 2026
Unprompted review
Rated 4 out of 5 stars

Booking online was a simple process

Booking online was a simple process, with-in a couple of minutes a staff member called to sort out our details for the ferry, great service as usual.
The fact the the cost of the ferry is included makes things easier, everything is covered in one payment, so straight forward

15 September 2026
Rated 5 out of 5 stars

long live the personal touch.

had slight problem accessing the online 'brochure booking site. So, made a call, spoke to very helpful woman (no scrolling thru endless options) who was able to action the booking exactly as required. Long live the personal touch. Thanks

4 September 2026

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