Ukminibushire Reviews 

409
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful approach, often arriving punctually. The booking process is frequently highlighted as easy and efficient, with clear communication from agents. People found the overall service excellent, noting clean and comfortable vehicles, leading to high satisfaction and intent to re-use. However, some customers also noted issues with the delivery service, experiencing late arrivals or even no-shows for their booked transport. A few other people also felt that communication could be confusing, particularly regarding driver details or when trying to resolve problems.

What people talk about most

Staff

People report positive experiences with staff, frequently praising drivers for being punctual, friendly, and... See more

Service

Users describe positive interactions with service, highlighting professional, punctual, and accommodating... See more

Booking process

Customers had positive experiences with the booking process, finding it easy, efficient, and straightforward... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the punctuality of... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers praising good communication during the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication, and great service, the driver (Daniel) arrived early to the pick up spot so we were ahead of time for leaving. Great journey and even stopped for a break when requested. We arrive... See more

Rated 5 out of 5 stars

The drivers were on time to collect us from each venue and when I rang to change the pick up times they dealt with the problem. Unfortunately there was some con fusion with our taxi on the late night... See more

Rated 5 out of 5 stars

We used UK Minibus Hire to book a transfer for a Corporate event. The booking process was very easy and our booking agent Katie was very helpful, dealing with any queries quickly and efficientl... See more

Rated 5 out of 5 stars

From the outset booking was very efficient..Several Emails to and fro and booking was sorted a couple of months in advance! ( I much prefer telephone communication..minor details can be sorted o... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

409 reviews

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No recent history of asking for reviews

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4.6

All reviews

(409)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent driver

Excellent driver, on time both journeys, and was great with our party of 12, stopped for a toilet break for us and even let us put our music on his minibus stereo!
Would definitely recommend.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Right on time for both journeys and made our trip completely seamless. One of our party left their phone on the bus on the return journey and they were amazing in finding it, keeping it safe and communicating with us to get a safe return

16 May 2026
Unprompted review
Rated 5 out of 5 stars

A 10!!!

our driver was very, very kind and professional. One of the girls of our group left her belongings back at the hotel and he was very kind helping her and drove back to fetch her belongings. He was very punctual and the van was very clean. Excellent experience, will definitely hire again!!!

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Simon the driver made our day truly memorable. From the moment we boarded to when we departed, he showed exceptional care to all the passengers. Simon’s engaging stories and helpful directions throughout the journey made everyone feel included and added a special touch to the experience.

16 May 2026
Unprompted review
Rated 4 out of 5 stars

Efficient booking service

Efficient booking service. Good communication with the exception of the Minibus going wasn’t aware we had 14 passengers plus baggage so some of us had to have luggage on laps. Sorted for return journey though. Would use again

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Claire was amazing, and even allowed us a change of schedule. Bus was comfortable and punctual. Thank you

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Everything went to plan

Everything went to plan. Bus on time on both journeys. Top class buses and spotlessly clean. Very happy. The girl in the office Sharon was Brilliant.
Thanks again.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Such a lovely driver

Such a lovely driver, really kind and helpful. The bus was very clean and comfortable, and both our journeys were smooth and timely. Thoroughly recommended!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, would use again

Excellent service, new, clean, comfortable minibus and our driver, Mohammad was a lovely guy. Traffic out of London, and then on the M3 was a nightmare. What should have been a 2 hour journey took 4.5 hours and our driver never once complained, although he looked tired. We did have a rest break on the M3. Would definitely use this company again.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service. Prompt & courteous.

Perfect for wedding pickup and late drop off. Good comms and payment method prior to the day. Clean and tidy minibus. Prompt & courteous driver. Proved adaptable when wedding evening do finished earlier than planned.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic customer service from getting a quote to booking. Our driver was ready with plenty of time to spare and easy to contact when we wanted to return. Would definitely use again. Thank you.

18 April 2026
Unprompted review

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