Ukminibushire Reviews 

412
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the drivers for their punctuality and friendly, helpful, and professional demeanor, making journeys pleasant. The booking process is frequently highlighted as easy and efficient, with clear communication. The overall service is described as excellent, with clean and comfortable vehicles ensuring a smooth travel experience. However, some customers also noted issues with service delivery, including instances where minibuses did not arrive or were significantly late.

What people talk about most

Staff

Consumers generally report positive experiences with the staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting punctuality, professionalism, and... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting its ease and efficiency.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the punctuality of drivers for... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some reviewers praising good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication, and great service, the driver (Daniel) arrived early to the pick up spot so we were ahead of time for leaving. Great journey and even stopped for a break when requested. We arrive... See more

Rated 5 out of 5 stars

We used UK Minibus Hire to book a transfer for a Corporate event. The booking process was very easy and our booking agent Katie was very helpful, dealing with any queries quickly and efficientl... See more

Rated 5 out of 5 stars

From the outset booking was very efficient..Several Emails to and fro and booking was sorted a couple of months in advance! ( I much prefer telephone communication..minor details can be sorted o... See more

Rated 5 out of 5 stars

Really great find. The service from start to finish was superb, a very sensible price, a good mini bus and a very friendly and accommodating driver. We were kept up to speed on the booking throughout... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

412 reviews

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No recent history of asking for reviews

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4.6

All reviews

(412)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service. Prompt & courteous.

Perfect for wedding pickup and late drop off. Good comms and payment method prior to the day. Clean and tidy minibus. Prompt & courteous driver. Proved adaptable when wedding evening do finished earlier than planned.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic customer service from getting a quote to booking. Our driver was ready with plenty of time to spare and easy to contact when we wanted to return. Would definitely use again. Thank you.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

We used Ukminibushire for the Gold Cup…

We used Ukminibushire for the Gold Cup Day at Cheltenham, the company were easy to deal with and reassured us of any concerns we had prior to the trip. On the day the driver was local and had a good knowledge of the local roads meaning we could avoid some of the chaos. We will be using them again and would highly recommend.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Good value and quality!

The booking system was easy and call operators were always helpful - especially Michelle.

Dave the driver was a great chap and was helpful and attentive throughout the day. Would recommend and use again.

13 March 2026
Unprompted review
Rated 4 out of 5 stars

Fast service

The team at ukminibushire are extremely fast replying and highly efficient. I do sense some competition between colleagues there which can feel a little bit 'awkward' from the customer position, but cannot knock their speed overall.
I have used ukminibushire twice for the same type of vehicle and there was differing quality between the buses we received. I guess they use various suppliers. Buses have been decent overall though.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

The communication from the team prior to the event was superb. Always on hand to ensure the correct information is shared. On the day of the event the minibus was prompt and allowed for an easy departure.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Driver was very good

Driver was very good, efficient and on time and no dramas whatsoever. I would definitely recommend this company for your minibus hire. We continue to use them for all our sporting events.

21 February 2026
Unprompted review
Rated 3 out of 5 stars

Good driver … poor communication from the booking team

The driver was friendly, accommodating to our needs and on time. The vehicle was clean and driven well.

Unfortunately the communication with the booking team (Edward) was far from good, not only did I have to both call and email prior and on the day of travel to get drivers details (which were incorrect when received) there was no proactive customer service (except to ask for a review).

This is a shame as the actual service did what we wanted …

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Cambridge - London Return

Great communication, and great service, the driver (Daniel) arrived early to the pick up spot so we were ahead of time for leaving. Great journey and even stopped for a break when requested. We arrived at Twickenham and he left to go and find a spot, where he waited for us to finish and then collected us at 7pm from a requested pickup spot to take us back home! Great travel and would highly recommend!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Service

Great service from Sharon, really responsive and helpful. This is the second time we've used the service and would recommend.

13 January 2026
Unprompted review

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