Uksoccershop Reviews 

10,193
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 1,150 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the website is straightforward to use, allowing for a seamless purchasing process. Many buyers also praise the impressive variety of merchandise available and the generally fast shipping times. People often note that the items match expectations in terms of both comfort and overall fabric quality. Some reviewers were not happy with significant delivery delays and missing packages. A number of customers additionally reported receiving completely incorrect merchandise instead of what they originally purchased. Additionally, people mentioned experiencing poor communication and major difficulties when trying to secure a refund.

What people talk about most

Product

Consumers find product to be ambiguous, with highly mixed reactions regarding quality and stock availability.... See more

Delivery service

Clients share ambiguous opinions on delivery_service, reflecting a high level of disagreement among... See more

Order

Reviewers highlight ambiguous aspects of order processes, with highly contrasting experiences reported. While... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent shirt material, perfect... See more

Service

Reviewers share mixed feedback about service, with many highlighting a pleasant shopping experience featuring... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a shirt from here and when it arrived I wasn’t satisfied with the quality. I emailed the company and it took a while for a response but, once communication started the company have informed... See more

Rated 4 out of 5 stars

I ordered the shirt which was a very reasonable price , I received the shirt quite quickly . Definitely recommend.

Rated 4 out of 5 stars

I just ordered a jersey--I will let you know when it gets here! I rarely buy online (like, three purchases--in my lifetime), so I can happily report that the ordering was seamless. Sorry for your W... See more

Rated 5 out of 5 stars

Great! Easy ordering and quick delivery. Been looking for an authentic Iran National team football shirt with the Persian cheetah 🐆 on for ages. Arrived quickly and good quality with good communicat... See more


Company details

  1. Activewear shop

Written by the company

UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.


Contact info

3.5

Average

TrustScore 3.5 out of 5

10k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(10,193)

1,115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

After ordering I read reviews online and was a bit unsure but, truth be told, I received a very good service and am very happy with the two items supplied

22 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience was seamless and…

My experience was seamless and fantastic, from beginning to end. The website was clear and easy to follow, and my items were delivered very promptly. My items fitted beautifully too, and I atribute this to the sizing charts and information on your website, making my shopping experience easy and enjoyable. As a result, I will DEFINITELY be ordering with you again!

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost. Clothing is very cheaply made. Sent item back and no refund. Sent 7 emails and no response. Contacted bank to get payment recalled then all of a sudden they refunded me but not full amount .
Appalling company to deal with. Can't contact them.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Get it from somewhere else

Very poor experience. Would not recommend. Spent over $500 for a couple jerseys with expedited shipping. When I submitted my order, their entire site went down. I never received a confirmation and could not access any other page on their site, yet my credit card was charged. When I contacted them to rectify, they were unable to help, so I contacted my bank and got a refund.

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Incorrect Retro design

Unfortunately, the item I ordered is not the correct retro design

It is fine viewed from the front (as per the pictures on the website).

However there is an error in production with the shirt having a broad white penguin stripe at the back.

This is not correct and I am disappointed and would therefore like to return the item for a full refund.

As you can see from the attached photos the 1975-76 SEASON Birmingham City shirt was a solid royal blue at the back (not with a white penguin stripe at the back).

Returns policy says Retro shirts are not included. Yet happy to take £70 for shoddy manufacturing

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent prices

Excellent prices, great quality of item, superfast delivery, arrived the day before on a weekend before i needed it, super pleased overall especially with keeping me informed
Will be purchasing from here in the near future

16 July 2026
Unprompted review
Rated 5 out of 5 stars

The great service and products continue!

Recent improvements to the website have made it easier to filter and browse and manage the wish list. That has meant a continued great service... my latest shirt was the usual top quality and delivered swiftly!

23 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam company - avoid

Paid for fast shipping (1-2 days), soccer shirts still didn't arrive after 2 weeks. My son missed his opportunity to wear the shirt on the last day of school. Called the company, phone number doesn't connect. Tracking function on website doesn't work. Emailed 3 times, no reply. Awful.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam site

Ordered an England Shirt to try and get for the World Cup paid the World Cup premium for the shirt and they made out they had stock, they didn’t, I cancelled the order and requested a refund this was approved on the 04th July now the 23rd no sign of refund! Absolute scammers DO NOT USE out of pocket £85

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience for me

Wasn’t sure what to expect but no problems with the order and fast delivery. It was a great experience for me and the shirt is fab. A bit expensive but I got exactly what I wanted for my son quickly and he was very happy. Great communication. Royal Mail tracking provided . No problems what so ever .

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great shirt for team Melli

Great! Easy ordering and quick delivery. Been looking for an authentic Iran National team football shirt with the Persian cheetah 🐆 on for ages. Arrived quickly and good quality with good communications from seller about dispatch time etc really good range to choose from as well.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

The majority of the 5 star reviews on…

The majority of the 5 star reviews on here are fake,

This company are shocking, DO NOT USE.

Still no reply to any email, if they do ever send the shirt, which I have told them not to bother, as it was for a new born who would have grown out of it before it arrives, I will be sending it straight back.

I want a full refund-

stated it was in stock, and offered next day for an extra £8.95- clowns.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the Spain 2026 shirt for my…

I ordered the Spain 2026 shirt for my daughter with next day delivery for 69.99. It says fan jersey on the site but doesn’t tell you that it’s not the actual replica top. It came and it’s different from the first team jersey. This t shirt is £30 on the web however adidas don’t sell it so I have contacted them to confirm that it’s not a fake. I did contact UK soccer shop who basically said it’s my mistake they show the backs on tops on the main photo to deceive. I will vote with my feet and not use them again. I would never have ordered from them if I wasn’t short on time for the World Cup final we all learn from our mistakes please learn from mine !

17 July 2026
Unprompted review

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