Uksoccershop Reviews 

10,182
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,130 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of products, finding them excellent and as expected, while also highlighting an easy ordering process. Many consumers appreciate the quick and efficient delivery service, with items often arriving swiftly or even earlier than anticipated. However, some people were dissatisfied with product accuracy, noting incorrect sizing, misleading designs, or authenticity concerns. A few others experienced slow or delayed delivery, even for express shipping, with some reporting no delivery or refund issues, and receiving very poor quality or severely defective items.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy, with many reviewers praising the great... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick delivery... See more

Order

Users describe ambiguous interactions with order, with many reporting significant issues such as receiving... See more

Quality

People report positive experiences with quality, with many reviewers praising the great quality of shirts and... See more

Service

Consumers find service to be ambiguous, with many reviewers praising the fast, efficient, and first-class... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just ordered a jersey--I will let you know when it gets here! I rarely buy online (like, three purchases--in my lifetime), so I can happily report that the ordering was seamless. Sorry for your W... See more

Rated 5 out of 5 stars

I've used UK soccer shop many times. Never disappointed. However on this occasion,, I purchased Spain away top with 19 and Yamal on the back. Unfortunately I got it and discovered it was too small for... See more

Rated 5 out of 5 stars

Easy to use website. I was eligible for a student discount and best thing was how quickly my item was despatched and delivered. Quality seems good, size slightly smaller than I expected but that might... See more

Rated 5 out of 5 stars

Great! Easy ordering and quick delivery. Been looking for an authentic Iran National team football shirt with the Persian cheetah 🐆 on for ages. Arrived quickly and good quality with good communicat... See more


Company details

  1. Activewear shop

Written by the company

UK Soccer Shop has been supplying football fans around the world since 2004. Over the past 20 years, we have shipped more than 2 million orders to customers across the UK and internationally. We offer one of the widest selections of football shirts, kits and merchandise online, covering major clubs and national teams alongside harder-to-find teams from around the world. We also provide personalised printing, allowing customers to add names, numbers and badges to many products. UK Soccer Shop is an independent UK business, and all merchandise is sourced through official brands and established suppliers. We value every customer’s feedback. Our team works continuously to improve our product availability, delivery communication and customer service, and we encourage customers to contact us directly if they need assistance with an order.


Contact info

3.5

Average

TrustScore 3.5 out of 5

10k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(10,182)

1,102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Conundrum

On one hand, the selection, quality, and carrier service is excellent. However, I've found the ordering process to be misleading and disappointing. I ordered an Arsenal jersey on May 20th that was "in stock" with a 5 day delivery promise that still hasn't shipped. On July 10 I ordered 2 Halland jerseys that were also in-stock, but the newer, better one, went to back order after submitting the order. The customer service is not live, and not optimal. All i get in response is that the manufacturer is working on it. Going forward, I will try find the jerseys on sites like eBay.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

So satisfied!

One of my best experiences buying online. I placed my order last Wednesday hoping to get my La Roja jersey in time for the World Cup final on Sunday. It arrived Friday afternoon! The item was just perfect.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Coventry City 5-6 years t-shirt

Many, many thanks 💙💙💙
Received my order today.
Wonderful!
Fast delivery, good communication, quality product, quality packaging, mails, tracking number.....
Amazing service !!!
Thank you guys!

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Void this website IT IS A SCAM

Void this website. This is a scam. Paid for fast delivery and still waiting for dispatch. No reply from them and also not possible to cancel an order when is within 14 days of purchase. What a joke

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Poor service on returns

Purchased a shirt for a present and it’s poor quality and want to return it and get a refund. No reply as yet about returning the item and still waiting for news. Very disappointing, slow and lack of customer service. Would not recommend buying from here unless you want inferior service and quality.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Avoid. Waste of money.

Don't waste your money terrible quality doesn't feel very good also don't bother with the next day delivery your be waiting longer. Personally I would like to send it all back but doubt I'll get refund from them.
Just add an update on this.. So still waiting for refund messages i get back from them seems like they prolonging it. The messages I sent them has all the info they need but yet I get messages back saying they need more info which they've already received. 2 shirts were sent back which have the lettering peeling off with the cheap rubbish they use to stick them on.
Hopefully PayPal will be able to sort this out now as this is getting ridiculous. shirts have been sent back I've sent all the proof. Luckily I did a opening of the package on video showing lettering peeling off so easily.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality product. Easy to navigate website. Good range of choice. Quick and well managed delivery. Delighted. Recommend for any football fan! Thanks !

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Ordered on july 6th, paid for next day delivery. Its now the 15th & still nothing. Id advise to never use these

15 July 2026
Unprompted review
Rated 1 out of 5 stars

I ordered an England shirt for next day…

I ordered an England shirt for next day delivery at a cost of £9 for next day delivery. 4 days later I am still waiting. Company is rubbish and all I’m getting told is that there waiting on a delivery of shirts. Shouldn’t be taking orders and peoples money especially at £140 which I’m now out of pocket for. Last email saying 28 days for delivery. AVOID AT ALL COSTS

11 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t use this company is a scam!

Don’t use this company is a scam!! I am driving to their registered address this weekend to confront them.

42 Mote Hill, Hamilton, United Kingdom, ML3 6EF

Simon Pretswell the dirty scammer

14 July 2026
Unprompted review

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