www.ulookubook.com Reviews 

35
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TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The RIU Vallarta Mexico is one of our favourite hotels . Rooms are lovely and very clean . Grounds are beautifully kept . Staff are amazing , friendly and very helpful . Food and drinks are fantastic.... See more

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Rated 5 out of 5 stars

Stayed at Messonghi Beach Hotel Corfu. An amazing holiday. Resort has recently been taken over by new management with a lots a refurbishments made. Rooms were clean, tidy and spacious for a family of... See more

Rated 5 out of 5 stars

The blue princess grand canaria is an amazing hotel great staff fantastic food beautiful scenery we had a beautiful 2 week honeymoon all inclusive they even put a bottle of cava on ice with rose petal... See more

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Rated 5 out of 5 stars

We were a bit worried as this was our first time booking online and not with a major holiday company, However the holiday was excellent from start to finish. inc flights ( EASY JET) were excellent,... See more

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4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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4.7

All reviews

(35)

1 review in the last 12 months

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Rated 1 out of 5 stars

Txt ulookubook for a final quote for a…

Txt ulookubook for a final quote for a holliday for 4 in lanzarote which was advertised on their website at £411pp which would come to £1644. When he went through the quote he finalist it at£2199. Thst is a dofference of £555 . Surely add ons of only hold luggage and transfers dont mount to that. Very misleading and i will never use them.

11 April 2018
Unprompted review
www.ulookubook.com logo

Reply from www.ulookubook.com

Hello Carol, I'm sorry you have experienced problems with Ulookubook and I'm keen to get the bottom of this for you. Ulookubook is a price comparison website - bookings and enquiries are made with the advertiser, meaning you have not spoke with anyone from Ulookubook. However please message/email me with your and the name of the advertiser you have had dealings with and I will pass them on and follow this up for you. Kind Regards Vicky contactus@hdcstaff.com

Rated 1 out of 5 stars

UlookUbook

Different price. On the website is one price, when you speak with them is another one, much bigger. Never try it again.

26 February 2018
Unprompted review
www.ulookubook.com logo

Reply from www.ulookubook.com

Hello Adrian,

I'm sorry you have experienced problems with Ulookubook and I'm keen to get the bottom of this for you.

Ulookubook is a price comparison website - bookings and enquiries are made with the advertiser, meaning you have not spoke with anyone from Ulookubook.

However please message/email me with your and the name of the advertiser you have had dealings with and I will pass them on and follow this up for you.

Kind Regards

Vicky

contactus@hdcstaff.com

Rated 1 out of 5 stars

2014 ULookUBook... still scamming

If you book online you will get an email saying it hasn't been completed and it has to be confirmed via phoning the "customer service" agent. If this happens make sure you record the call as they will quote for items they will not add to the booking and leave you with extra costs to pay after the fact.
In doing some online research you will find this has been done repeatedly - from transfers and flight dates to baggage.
"Customer Service" will fob you off, and ABTA back them - BEWARE!!!!

29 October 2014
Unprompted review
Rated 5 out of 5 stars

fantastic saver site

its the best way i have ever booked a holiday .I was able to look at witch flight i wanted which hotel i wanted and was such an easy site to understand,plus it was the cheapest.

3 December 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic website excellent customer service

i recently booked to go to Cala Dor Spain as alast minute thing with ulookubook.
The price was excellent, flights Monarch and accomodation right in the centre. i spoke to customer service team - a lovely lady helped me book and pay as i am not absolutely computer literate, and it was a fabulous break, hassle free .
The ulookubook staff were polite and extremly helpful.
I will book with them again.

Thank you to all the Team.

1 December 2011
Unprompted review
Rated 3 out of 5 stars

Good value for money.

Easy to use website and helpful staff over the phone. Competitive pricing.

Only slight problem was that, following booking on the Internet, email confirmation did not come through. On telephoning UlookUbook, it transpired that the Easyjet flight booked as part of our package had increased in price and we had to pay slightly more to continue the booking. Better links to Easyjet would assist with this issue.

Would use UlookUbook again.

30 November 2011
Unprompted review
Rated 5 out of 5 stars

excellent

We were a bit worried as this was our first time booking online and not with a major holiday company, However the holiday was excellent from start to finish. inc flights ( EASY JET) were excellent, First time flying with them could not fault. Do not believe everything you see on the T.V. As for the transfers and accommodation could not fault Brilliant. Excellent all round.

Thanks for making our holiday great!!!!!

30 November 2011
Unprompted review
Rated 1 out of 5 stars

Poor service

The initial rep i spoke to was very nice, but when i phoned back to speak to her i was first told she no longer worked there, then she was unavailable. The next rep ignored my instructions, charged me more than the previous rep and failed to explain the price breakdown! I will not be booking with them again.

30 November 2011
Unprompted review
Rated 4 out of 5 stars

Flexible Friend

Booked a holiday for two to Turkey. Company could'nt do enough to ensure all our needs were catered for. Will use and recommend them to friends in future

30 November 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic place at a fantastic price... Cant wait to return

I cant fault any part of our city break to krakow. The place is fascinating and the people are lovely and friendly. The accommodation was perfectly situated. A lovely small hotel with friendly staff and a yummy breakfast. Rooms immaculately clean. I would happily go back. Great place and great value for money.. Just needed longer there!! Xx

30 November 2011
Unprompted review

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