United Carpets & Beds - Sleaford Reviews 

97
•
TrustScore 4.5 out of 5

4.6

Albion Terrace, NG34 7EY Sleaford, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent in store service..the gentleman in the shop was really helpful and I was really impressed by his knowledge and he new exactly what we wanted .. every part of this company certainly works wel... See more

Company replied

Rated 5 out of 5 stars

All staff at United Carpets, Sleaford are great, knowledgeable and helpful. Simon in particular, I feel, goes the extra mile for his customers. I wouldn’t use àny other company. Their Fitters are e... See more

Company replied

Rated 4 out of 5 stars

Great experience in the shop buying an offcut and ordering one for another 2 rooms. Slightly disappointed that not all floors were sealed at the edges and I only realised after fitters had left.

Company replied

Rated 5 out of 5 stars

Fantastic advice and carpet selection. Team came to measure up followed by an arranged fitting to suit our commitments. The fitter was absolutely brilliant! Professional, worked so hard to have the... See more

Company replied


Company details

  1. Carpet Retail Shop
  2. also in
  3. Bedroom furniture shop
  4. Flooring Shop
  5. Home Furniture Shop
  6. Living room shop
  7. Mattress Shop

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • Albion Terrace, NG34 7EY, Sleaford, United Kingdom

  • 01529 309766

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

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No recent history of asking for reviews

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Replied to 97% of negative reviews

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4.6

All reviews

(97)

1,910 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic advice and carpet selection

Fantastic advice and carpet selection. Team came to measure up followed by an arranged fitting to suit our commitments. The fitter was absolutely brilliant! Professional, worked so hard to have the carpets fitted perfectly. We had a living room carpet followed by a staircase and landing. The results have literally transformed our home!
Great price, and we were able to support local business.
If we need more carpets (in bedrooms) we will use this company again without a second thought!
Perfect! Thank you to everyone involved.

6 October 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Andy, thank you for taking the time to leave our Sleaford store a review.

We're so pleased to hear how the team could help you find the right carpet for your home and provide you with a fantastic service, and you're happy with the final results.

We look forward to assisting you again in the future, have a wonderful evening.

Rated 5 out of 5 stars

Good service, fair price

Assistant Stephen was friendly & helpful in store. We chose the carpet & underlay and he came out to measure up the next day. We booked a day for fitting and the whole process ran smoothly. Happy with the service and the goods.

18 September 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Anthony, thank you for taking the time to leave a review.

Its great to hear that our Sleaford store could help you find the right carpet for you and your home and you're happy with the service and the goods you recieved.

We hope to assist you again some time in the future, take care.

Rated 4 out of 5 stars

Very helpful in the shop

Very helpful in the shop and when ordering. The only criticism is that our order was left off the delivery so it was delayed. However, the shop was very quick to call and inform me of the issue and make a new delivery date. Very pleased with the finished product.

15 September 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Bridgette, thank you for sharing how our Sleaford store did.

We're so glad the team could meet your expectations and make your experience with us a positive one.

We hope to assist you again in the future, take care.

Rated 5 out of 5 stars

100% attentive and so helpful

100% attentive and so helpful, nothing was too much for them, the fitters who came were also very good and respectful of the property (always make tradesmen a brew and feed biscuits) have used before, now, and will again. Great job.

7 October 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Dave, thank you for sharing how our Sleaford store did.

We're so pleased they could meet your expectations and provide you with a 5 star service.

We look forward to assisting you again in the future.

Rated 5 out of 5 stars

United Carpet Sleaford, 100% Satisfaction

The guys in the store at United Carpets in Sleaford are second to none. Nothing was to much trouble. They even stored our carpets and flooring whilst building works were being completed until we were ready to install.

From my experiance, coming out and measuring up to make sure all was correct, to final fitting they were on the ball, helpfull and a pleasure to use.

Adam the fitter I was sent was very competent and cares about his work as if it was his own house.

I would 100% use them again and cannot recomend highly enough the service they provided.

Thank all at United Carpets Sleaford, perfect score from me.

14 October 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Ian, thank you for taking the time to leave such kind feedback.

Its a pleasure to hear that our Sleaford store could exceed your expectations and provide you with a 5 star service.

We hope that you love your new carpets, we look forward to your next visit with us.

Rated 4 out of 5 stars

All good helpful team

All good and flexible with fitting dates

18 September 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Melanie, thank you for taking the time to leave our Sleaford store a review.

We're so pleased they could make your experience with us a positive one.

We hope to assist you again at some point in the future.

Rated 5 out of 5 stars

Excellent Service

Excellent staff , very polite and kept us up to date on all information regarding our carpet and floor fitting. Would highly recommend united carpets to anyone wanting high quality flooring for a good price and fitted with a high quality of attention to detail.

11 September 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Deborah, thank you for taking the time to leave our Sleaford store feedback.

We're so pleased our Sleaford store could meet your expectations and provide you with an excellent service .

Thanks again for the recommendation, have a great day.

Rated 5 out of 5 stars

Wonderful service and carpet

Everything went smoothly from start to finish. From the quotes to laying the carpet. Friendly staff. Wonderful service.

20 August 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Paula, thank you for sharing how our Sleaford store did.

We're so pleased the team could provide you with a wonderful service from start to finish.

We hope to assist you again in the future, take care.

Rated 3 out of 5 stars

Buying carpets

We required carpet for 2 bedrooms and our stairs and landing. Having used United Carpets before we went to the Sleaford branch for a quotation. We chose 'Ashton' carpet at £8.99 per sq m and took advantage of the free fitting deal by buying underlay. We was surprised that the underlay was priced at £9.99 per sq m.
We were served by Simon. I had taken my own measurements.
Bed 1 was 3.9m x 4.1m
Bed 2 was 3.2m x 3.3m
Landing was 2.3mx 1.3m
Stairs were 0.8m x 6m being 11no risers and 11no treads at 0.25m + a little for waste.
I was completely baffled when Simon worked out the Sq metreage required and lengthy discussions ensued.
Simon had suggested that
Bed 1 required 4.2m x 4m (fine)
Bed 2 required 3.3m by 4m ??
Stairs and landing 4.4m x 4m ????
He couldn't see that he had well over estimated and was insistant that he was correct. My wife and I sat in the car for over half an hour going over his calculations trying to make sense.
We eventually went back into store totally confused and somehow ended up ordering the carpets, still not happy but accepted wavering the additional stair fitting charge., and ended up paying £1000 all in.
Come fitting day, the fitters arrived and done a very good job however we were left with so much unwanted carpet, estimated to be over 10sqm, vertually another rooms worth except we weren't left with the equivalent in underlay, none was left.. Given that we paid £19 per sq m we overpaid £200 more or less for carpet and underlay that wasn't required.. We felt cheated, it seems to us that it's just a way of bolstering up figures for salespeople to meet targets or increase their commissions.. So overall we were not happy with the feeling of being done.. The carpet and fitting was and is good.

29 July 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Good afternoon Paul, thank you for taking the time to leave feedback.

We would like to hear more about your experience, please email customerservice@unitedcarpets.net with your details, and a member of our team will escalate your complaint further for you.

Kind Regards
The United Team

Rated 5 out of 5 stars

Fantastic service again

Fantastic service again. Cannot recommend these guys enough!

19 August 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Ian, thank you for leaving such kind feedback.

Its such a pleasure to hear our Sleaford store could meet your expectations and provide you with a fantastic service.

Thank you again for the recommendation, take care.

Rated 5 out of 5 stars

Use United carpets all the time

Use United carpets all the time . Fantastic professional sales and fitting service

25 July 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Carl, thank you for sharing how our Sleaford store did.

We're so pleased they could meet your expectations and provide you with a fantastic and professional instore & fitting service.

We hope to assist you with any projects you have in the future, take care.

Rated 5 out of 5 stars

Highly recommended

Excellent carpet and high standard of fitting *****

4 June 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Paul, thank you for taking the time to share how our Sleaford store did!

We're so pleased that they could meet your expectations and provided you with an Excellent service.

Thanks again for the recommendation, take care!

Rated 5 out of 5 stars

The sales advisor was great fitter was…

The sales advisor was great fitter was great only problem is I was recommending you the other day and I was telling the person if you buy carpet and underlay fitting is free yet we paid £140 for fitting so feel a little scammed now I can’t remember exact date of fitting

18 February 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Thank you for taking the time to leave us a review.

Regarding the fitting, the cost of the fitting would have been deducted from the total cost of your order in store if you purchased the same size underlay. The fitters are independent fitters and are paid directly at the point of fitting. But the cost has already been deducted from your charge in store.

If you have any queries or would like to double check your order the store will be happy to do this for you.

Thank you again for taking the time to leave your feedback.

Rated 5 out of 5 stars

Friendly and quick service

Friendly and quick service. Really happy with fitment and price. Thank you

15 April 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Kristi, thank you for taking the time to leave us such a kind review!

We're so pleased that our Sleaford store could provide you with a friendly and quick service.

We hope to assist you again in the future, have a fantastic day!

Rated 5 out of 5 stars

Always reliable and good service

Always reliable and good service from Simon and his team at Sleaford. Many thanks!

14 March 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Jenny, thank you for taking the time to leave us a review!

We're so pleased that our Sleaford store was able to meet your expectations and provide you with a reliable & good service.

We hope to assist you again in the future, take care!

Rated 5 out of 5 stars

Customer care v.good

Customer care v.good
Fitters v.good

28 April 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Alice, thank you for taking the time to leave us a review!

We're so pleased that our Sleaford store & independent fitters could meet your expectations and provide you with a positive service.

We hope that we can assist you again in the future, take care!

Rated 5 out of 5 stars

Great service

It arrived on time and the fitters was efficient and polite.

2 April 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Bev,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Great place to buy carpet vinyl

Great place to buy carpet vinyl, very helpful wouldn't hesitate to buy from Sleaford United Carpets again and great vinyl fitter to good job done.

12 March 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Keith, thank you for taking the time to leave us feedback!
Its great to hear that you recieved such a positive in store experience when visiting our Sleaford store.
We hope that you love your new vinyl, and we look forward to assisting you again, take care!

Rated 5 out of 5 stars

Excellent all round

Great prices great service the 2 lads in the shop helped me a great deal I would not go anywhere else for my flooring I just can’t fault them

12 March 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hello Anthony, thank you for taking the time to leave us a review!
Its great to hear that our Sleaford store could make your experience with us a positive one.
We look forward to your next visit with us, take care!

Rated 5 out of 5 stars

The work was carried out extremely well…

The work was carried out extremely well by a very friendly fitter. On the fitting day a rail was missing from.the order. Steven in the showroom wentvyomincrefible lengths to ensure the error was corrected, and I cannot praise him.highly enough for his professional, courteous attention. Thr fitter even returned on his day off to fit the missing rail. I cannot praise the work, and service highly enough. Next time I need a carpet or floor coveting, United Carpets in Sleaford will be my 'go to' choice. Thankyou so much

11 March 2025
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Aurora, thank you for taking the time to leave us feedback!
We're so pleased that our Sleaford store could meet your expectations and provide you with such a positve service.
We look forward to seeing you again in the future, take care!

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