United Carpets & Beds - Sleaford Reviews 

97
•
TrustScore 4.5 out of 5

4.6

Albion Terrace, NG34 7EY Sleaford, GB

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Rated 5 out of 5 stars

Excellent in store service..the gentleman in the shop was really helpful and I was really impressed by his knowledge and he new exactly what we wanted .. every part of this company certainly works wel... See more

Company replied

Rated 5 out of 5 stars

All staff at United Carpets, Sleaford are great, knowledgeable and helpful. Simon in particular, I feel, goes the extra mile for his customers. I wouldn’t use àny other company. Their Fitters are e... See more

Company replied

Rated 4 out of 5 stars

Great experience in the shop buying an offcut and ordering one for another 2 rooms. Slightly disappointed that not all floors were sealed at the edges and I only realised after fitters had left.

Company replied

Rated 5 out of 5 stars

Fantastic advice and carpet selection. Team came to measure up followed by an arranged fitting to suit our commitments. The fitter was absolutely brilliant! Professional, worked so hard to have the... See more

Company replied


Company details

  1. Carpet Retail Shop
  2. also in
  3. Bedroom furniture shop
  4. Flooring Shop
  5. Home Furniture Shop
  6. Living room shop
  7. Mattress Shop

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • Albion Terrace, NG34 7EY, Sleaford, United Kingdom

  • 01529 309766

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(97)

1,910 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product & service

LOVE our new bedroom carpet! Great service- good value for money. Always use Utd carpets.

15 May 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Nic,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new bedroom carpet and received great service and a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 3 out of 5 stars

The product is very good and the staff…

The product is very good and the staff members who dealt with us were very pleasant and helpful. I think the estimater should place more emphasis on possibility of extra charges if problems encountered. I had to pay an extra £630 which was a shock and it didn't come to light until my old flooring had been ripped up and destroyed so I had no choice but to go ahead. Someone not financially well placed might have struggled with this. I know your small print alerts to this possibility but it was a large unexpected increase. The fitter did a great job however but I was unprepared for the increase.

19 March 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Shirley,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience.
I have passed all of your comments onto the store management to improve our service.
Once again, thankyou for leaving us a review.
The United Team

Rated 5 out of 5 stars

Very good experience from start to…

Very good experience from start to finish, let me take some samples overnight, friendly service and fitter was kind enough to remove the old vinyl from under the fridgefreezer & washing machine as I was unable to lift them on my own. Impressed that the pattern was matched up into the adjoining room. Will definitely use them again. Thankyou

10 April 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Karen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to give you any samples you may need and had a great fitting experience with the our independent fitters going above and beyond to fit your new vinyl.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Well the carpet we chose was perfect …

Well the carpet we chose was perfect Nice price, Good Quality.
The Fitter Pete was absolutely brilliant
He fitted the Carpet to a high Standard We have experienced him many times, And he us Very professional and above all Friendly.

12 February 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience and our independent fitters able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Shop assistant was most helpful and…

Shop assistant was most helpful and helped us meet our requirements. Booking a fitting was swift and easy. Very happy with the outcome and will use again.

4 February 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Mark,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with our expert sales team on-hand to assist you and book fitting for a time that suits you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Quick efficient and worth the money

Quick efficient and worth the money

1 February 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Jamie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a quick and efficient experience with the team able to get you a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Highly Recommended

Can't find any fault with the service or pricing both gents I dealt with were very helpful. Special shout out goes to Steve with a 'ph'!

15 February 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience in store with the team able to deliver a professional service as well as a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

In store customer service good

In store customer service good, easy to order, good fitter availability, fitter arrived on time and did a fab, clean and tidy job.

20 January 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Sleaford.

Rated 5 out of 5 stars

Top customer service

Very knowledgeable and fantastic customer service. Will return!

13 February 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi,
Thankyou for leaving us a 5 star review,
We are happy to hear that you received fantastic customer service from our expert sales team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Outstanding service with the Team in Sleaford

Outstanding service and help from Simon and the team in Sleaford which I would highly recommend to everyone. You get absolute honesty with no big push to make a sale and all with great advice about picking the right carpets with their knowledge and experience. All at fantastic cost and with no stress or worry. From their measuring service, to ordering and delivery to Craig coming along to install the carpets throughout the house; absolutely fantastic and efficient. The service is stress-free and reliable and I cannot fault it. This is a little gem of a team with great carpets and prices too! Highly recommend and with no hesitation.

17 January 2024
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi,
Thankyou for leaving a 5 star review.
We are happy to hear that Simon and the team was able to assist you with your new carpet and get you it at a great price as well as using our free measure and estimate service for the perfect fit!
All the team are delighted to hear that you had a great fitting experience and that you would recommend us!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Great carpet and fitting service

Great carpet. On time delivery. Friendly and quick carpet fitting service

20 December 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi John,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service that was quick and efficient as well as loving your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Excellent service

Very good service from purchase to fitting, thank you 😊

15 December 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Thanks for taking the time to leave us a review and for rating us 5 stars.
All the team at United Carpets and Beds

Rated 5 out of 5 stars

Nice friendly helpful staff,

29 November 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi John,
Thankyou for leaving a 5 star review.
We are delighted to hear that you had a great experience in-store.
We look forward to assisting you soon.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Excellent provider of carpets and flooring

From selection of our carpets and LVT flooring, through to order, delivery and fitting, the whole experience was first class. United carpets provide excellent quality of goods and service and are value for money. Many thanks to Simon and Craig.

15 December 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Anthony,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience at United Carpets & Beds Sleaford from the large collection of affordable flooring to choose from to a great delivery and fitting experience.
Both Simon and Craig will love to hear such great comments about our products and services.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Great value for money

Great value for money, bought a large piece of vinyl from Sleaford branch. Was for delivery only, came promptly on the day promised. Staff from sales to delivery were all friendly and helpful. Thanks!

16 November 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Peter,
Thankyou for leaving a 5 star review.

We are delighted to hear that you had a great experience at United Carpets & Beds Sleaford and that you received a quick and efficient service as well as a prompt delivery.

All the team love to hear such great feedback and we look forward to assisting you again soon.

All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Helpful and friendly staff.

Helpful staff and good choice of carpets in stock. Carpet fitted by helpful and friendly fitters. Very pleased with the whole service and will defiantly be using them again

21 November 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Chris,
Thankyou for taking time to leave us such a great review. We are delighted that your in-store and fitting experience at United Carpets & Beds Sleaford was great.
We look forward to assisting you again soon.
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Nice stair and landing carpet

I felt well looked after in the showroom, it took a while to get a fitting date as the carpet had to be made and imported. I was very happy with the price too. The fitter was a really nice chap who did a great job. It's a no frills company so it wasn't his job to take away all the trimmings, he did however, leave it all bagged up and tidy. This is reflected in the price and I had no problem with it. I used them before and will probably use them again

9 November 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Alex,
Thankyou for taking your time to leave us a review. We are delighted you had a great fitting and in-store experience.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

Outstanding!

I only needed a roll-end and Steven helped me with measurements. I got one for a really good price that was exactly what I wanted. The fitter was great too, and I'm really pleased with the carpet now it's down.

10 November 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Sue,
Thankyou for leaving us a 5 star review. All the staff love hearing such great feedback and we are delighted Steven made your experience at United Carpets & Beds Sleaford great and that you are pleased with your new carpet.
All the best,
United Carpets & Beds Sleaford

Rated 5 out of 5 stars

BRILLIANT

This company helped us choose carpets and flooring to suit our budget arranged the fitting in a caravan locally and took away the mess as we were unable to. Fantastic service from beginning to end thank you Sleaford team !!!!! Susan & Mark

25 September 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi,
We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

HAD A LOUNGE CARPET FITTED TODAY,THE…

HAD A LOUNGE CARPET FITTED TODAY,THE TWO FITTERS DID A GREAT JOB
,VERY CLEAN AND TIDY,WELL RECOMMENDED.

4 October 2023
Unprompted review
United Carpets & Beds - Sleaford logo

Reply from United Carpets & Beds - Sleaford

Hi Gary,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

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