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Universal Textiles Reviews 

1,041
•
TrustScore 3 out of 5

3.0

Hobbies & Crafts
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Rated 1 out of 5 stars

Bought item through tesco marketplace. Delivery mesup their end. Ref No for refund. Their website says delivered. Tesco supposedly sorting out. Nothing. zero, zilch. Learnt my lesson using tesco m... See more

Company replied

Rated 1 out of 5 stars

Completed cancellation form 28th Oct (same day as ordered. I found item £14 cheaper direct from Mountain Warehouse). Also emailed to cancel. No response and dispatched two days after cancellation subm... See more

Rated 5 out of 5 stars

First I was a bit sceptical about ordering from this site as some reviews were negative.I suppose you get them everywhere.Jacket arrived in 8 working days from Belgium to Ireland.Its exactly what I ha... See more

Rated 5 out of 5 stars

Having worn out my very comfortable pair of leather gloves, I could not find anywhere on the high street that sold gloves. So I went on a search....and found Universal Textiles, and saw a picture of a... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Universal Textiles was initially founded in 1986 as a wholesaler of hosiery products based in Leicester Now we sell high quality products, ranging from clothing, shoes and bags to homeware, including towels, bath mats and bedding. With a wide range of brands including Trespass, Regatta, Hill Interiors, CGB Giftware and many more.

Contact info

3.0

Average

TrustScore 3 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.0

All reviews

(1,041)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Completed cancellation form 28th Oct…

Completed cancellation form 28th Oct (same day as ordered. I found item £14 cheaper direct from Mountain Warehouse). Also emailed to cancel. No response and dispatched two days after cancellation submitted. Now stuck with cost of RETURNS: PAID BY CUSTOMER. Have emailed now 3 times. STILL NO RESPONSE to communication! Phone line inoperable & website states due to office restrictions! Frustrating. Why no order slip inside package? Make sure you add your own returns details slip or they won't know who it's from. Will raise a case with Paypal if unresolved.

28 October 2023
Unprompted review
Rated 2 out of 5 stars

Re mens unisex (??) wellies.

Re mens unisex (??) wellies. UTTL760_1
I've got average sized feet and they are too tight across the widest part of my foot, even with thin socks on. With thick socks they would be even tighter. They are 0.5" narrower than my existing men's boots. I suspect your feet would get very cold very quickly in snow.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent online shop

My experience with Universal Textiles is very positive, highly recommended. the online shop is very good laid out so you can find the items you are after. The delivery time is very good.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

I bought a pair of chaska II zip off…

I bought a pair of chaska II zip off trousers from here as they are hard to get hold of elsewhere. They are a good price here, and they were delivered in good time. I have ordered from here before, and it was hassle free then also. Recommend this company and product

11 October 2023
Unprompted review

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