Universal Textiles Reviews 

1,041
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Bought item through tesco marketplace. Delivery mesup their end. Ref No for refund. Their website says delivered. Tesco supposedly sorting out. Nothing. zero, zilch. Learnt my lesson using tesco m... See more

Company replied

Rated 1 out of 5 stars

Completed cancellation form 28th Oct (same day as ordered. I found item £14 cheaper direct from Mountain Warehouse). Also emailed to cancel. No response and dispatched two days after cancellation subm... See more

Rated 5 out of 5 stars

First I was a bit sceptical about ordering from this site as some reviews were negative.I suppose you get them everywhere.Jacket arrived in 8 working days from Belgium to Ireland.Its exactly what I ha... See more

Rated 5 out of 5 stars

Having worn out my very comfortable pair of leather gloves, I could not find anywhere on the high street that sold gloves. So I went on a search....and found Universal Textiles, and saw a picture of a... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Universal Textiles was initially founded in 1986 as a wholesaler of hosiery products based in Leicester Now we sell high quality products, ranging from clothing, shoes and bags to homeware, including towels, bath mats and bedding. With a wide range of brands including Trespass, Regatta, Hill Interiors, CGB Giftware and many more.


Contact info

3.0

Average

TrustScore 3 out of 5

1k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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3.0

All reviews

(1,041)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It looks like a great quality shoe

It looks like a great quality shoe, for the price. Harley Davidson charge 3× as much. They're a little big like 1/2 a size because UK 11 is like a Czech Republic 12,no big deal I'll by some soles or wear thicker socks. Can't wait until i wear them someday. Waiting on my leather jacket .

12 May 2023
Unprompted review
Rated 1 out of 5 stars

Order size 28 but got 38

Such a disappointment! I wanted to get few jackets but I thought I’ll do a trial to check on the service and size. So, I found this jacket NEOBLU Women’s Jacket and ordered a size 28 at £79.02

So, after waiting for 10days, I got my parcel and guess what…. I got a jacket with size 38!!!!! 10x bigger!!! How the hell am I going to wear it! Apparently, returns are my responsibility unless it’s an error from Universal Textile. I’m am pissed and disappointed.

I wrote an email so let’s see what’s the reply!

25 May 2023
Unprompted review
Rated 5 out of 5 stars

My t-shirt review

The website was easy to navigate, it was relatively easy for me to place my order which was great for cos many people my don't fare well with technology but this was a simple process even for a dinosaur such as myself.

9 May 2023
Unprompted review
Rated 5 out of 5 stars

Bretton Dress

The dress was exactly what I was looking for. I would say that the garment is true to size.
Delivery of garment was quick too

5 May 2023
Unprompted review
Rated 5 out of 5 stars

My shirt arrived today

My shirt arrived today, tried it on unlike lots of work shirts for women they can be a bit skimpy. Not these, nice fabric ( not to see through) I'm happy with the price and I'll be ordering more after this review.

12 May 2023
Unprompted review
Rated 1 out of 5 stars

Very Bad!!

I ordered a sweatshirt and they made a mistake in the order, I received a child size. I tried to contact them by email 5 times, I never got an answer from them!!! Catastrophic.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Great price for required product

Great price for required product. I used this website, for the first time at Christmas for a couple of items I couldn’t get elsewhere. I needed some sports clothing recently that were cheapest on here too. Great prices and speedy service. Would recommend.

17 April 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Was about to order an item and when clicked on Paypal option, a window popped up asking to reenter the password and the Paypal email address changed itself to some other gmail ID which was not mine. Scam!

7 May 2023
Unprompted review
Rated 3 out of 5 stars

I love the colour ( green ladies gilet)…

I love the colour ( green ladies gilet) but it really is a good size- maybe two - smaller than would be expected for ‘large’. I am only 12/14 but bought large to ensure it would be roomy.
It fits ok but is far too tight if zipped up.
Delivery and ease of purchase - no problem, just be careful with sizes.

25 April 2023
Unprompted review
Rated 1 out of 5 stars

Didn't deliver full order

I paid for 2 packs of socks but only recieved one with no note on delivery that there was only 1 delivered

2 May 2023
Unprompted review
Universal Textiles logo

Reply from Universal Textiles

Thank you for your feedback. I'm sorry to hear of the problems you have encountered. So we can help you further please contact our helpdesk who will be happy to help.

Rated 5 out of 5 stars

Having worn out my very comfortable…

Having worn out my very comfortable pair of leather gloves, I could not find anywhere on the high street that sold gloves. So I went on a search....and found Universal Textiles, and saw a picture of a pair of leather gloves, fingers crossed I ordered them, very reasonable price. Around the 24th April, the courier delivered them. I opened the package and tried them on, delighted that they fitted, the new gloves are very good quality and comfortable to wear.

24 April 2023
Unprompted review
Rated 5 out of 5 stars

Trespass wins again

Got these shorts for the warmer weather but, being England, I’m still waiting to test that aspect 😂. They are comfortable and light and being Trespass, they do the job well and stylishly. Quick delivery and easy shopping experience.

20 April 2023
Unprompted review

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