Universal Textiles Reviews 

1,041
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Bought item through tesco marketplace. Delivery mesup their end. Ref No for refund. Their website says delivered. Tesco supposedly sorting out. Nothing. zero, zilch. Learnt my lesson using tesco m... See more

Company replied

Rated 1 out of 5 stars

Completed cancellation form 28th Oct (same day as ordered. I found item £14 cheaper direct from Mountain Warehouse). Also emailed to cancel. No response and dispatched two days after cancellation subm... See more

Rated 5 out of 5 stars

First I was a bit sceptical about ordering from this site as some reviews were negative.I suppose you get them everywhere.Jacket arrived in 8 working days from Belgium to Ireland.Its exactly what I ha... See more

Rated 5 out of 5 stars

Having worn out my very comfortable pair of leather gloves, I could not find anywhere on the high street that sold gloves. So I went on a search....and found Universal Textiles, and saw a picture of a... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Universal Textiles was initially founded in 1986 as a wholesaler of hosiery products based in Leicester Now we sell high quality products, ranging from clothing, shoes and bags to homeware, including towels, bath mats and bedding. With a wide range of brands including Trespass, Regatta, Hill Interiors, CGB Giftware and many more.


Contact info

3.0

Average

TrustScore 3 out of 5

1k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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3.0

All reviews

(1,041)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always buy HI VIZ from universal…

I always buy HI VIZ from universal textiles, for dog walking. They are hard wearing and do last.
Ordering on the website is easy, and products arrive well packaged and quickly.
Well done universal textiles

26 July 2023
Unprompted review
Rated 3 out of 5 stars

Customer Services were very good

Customer Services were very good. However, despite ordering Bewley & Ritch shirts, in the same size as my other shirts from Bewley & Ritch, the shirts delivered on this occasion, were a lot smaller. I am wondering if this company purchases shirts that have been incorrectly sized/labelled. I had to pay the postage to return the shirts and currently still waiting for a refund.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Great tights

I am a difficult shape to fit, with small feet and short legs, but I know these tights fit, and they last a good long time, so I go back to Universal Textiles time after time as I know they stock them and deliver promptly.

15 June 2023
Unprompted review

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