UpRight LawReviews 

4,296
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

UPRIGHT LAW, 2018, WAS VERY RESPONSIVE, HELPFUL AND EASY TO WORK WITH... UNTIL YOU'RE ASSIGNED TO AN ATTY. ONCE YOU'VE ACTUALLY FILED YOUR BANKRUPTCY, THE OTHER SHOE DROPS. NOW YOU'RE SCREWED,... See more

Rated 5 out of 5 stars

Mr. Patel was my Bankruptcy attorney. I can't say enough as how professional, very detailed, understanding made my process very easy. Mr. Patel has amazing paralegals that stays in touch on his beh... See more

Company replied

Rated 1 out of 5 stars

TERRIBLE TERRIABLE TERRIBLE! Assigned a good lawyer but no support at the main office. A bunch of robots and no personality bottomfeeders. Bottom line is they have my money now and don't give a... See more

Company replied

Rated 5 out of 5 stars

My case was handled promptly with very informative courses to help me along my journey. I liked the fact that Upright law was always available to answer any questions whenever I needed. The courses al... See more

Company replied

Company details

  1. Legal Services

Information provided by various external sources

UpRight Law is an online consumer law firm headquartered in downtown Chicago. We are on a mission to increase consumer access to justice through the use of cutting edge technology, world class customer service and proven legal strategies never attempted at scale.


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3.5

Average

TrustScore 3.5 out of 5

4k reviews

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3.5

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(4,296)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Not Zero Down Bankruptcy

I called because they advertised that they are a zero down chapter 13 bankruptcy however when i contacted them they needed $1800 down before they would file. i believe that this is false advertising and should be noted.

31 August 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Michael, we do apologize for the misunderstanding. Unfortunately there is a fee to file for bankruptcy and we are here to help if you need further assistance,

Rated 5 out of 5 stars

I was being Garnished from another…

I was being Garnished from another state which I was told was Illegal in the state of Texas. My Lawyer told
me he could get my case started asap, and as he promised he got it started and the Garnishment stopped within a month of filling out the paperwork. My Lawyer was available to me anytime. If I had questions, he would follow up with me within twenty-four hours. I most DEFINETLY would recommend this Law Firm.

20 August 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Angelina, we are so happy that you found our process easy and helpful. We value you as a client and hope you are on a positive financial path. If you ever need anything please let us know.

Rated 1 out of 5 stars

The attorneys over charge you and only…

The attorneys over charge you and only after you pay them your hard earned money and they can’t help you, you will only get back 330. I wouldn’t recommend these people or work with them, just know there is a risk of you losing your money with these guys

17 August 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Federico, This review does not accurately depict the events that transpired. Our records indicate you spoke and communicated with UpRight attorneys during the time you were a client of the firm. Those communications were not one way, as the attorneys provided you both with legal advice and information. Additionally, you authorized deductions both verbally and in writing to pay for your pre-filing attorney fees. As you voluntarily requested cancellation, the accounting of services was provided to you and the unearned portion of your fee will be returned. If you would like to discuss this further please call client services.

Rated 5 out of 5 stars

Great and caring company

Great and caring company. Helped me when I felt nowhere to turn. I had to file bankruptcy. No big deal. Now I'm done and ready to get on with my life.

16 August 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

We really appreciate you taking the time out to share your experience with us! We always aim to deliver a great experience, and are happy to hear we hit the mark for you!

Rated 5 out of 5 stars

They were nice

They were nice, helpful and easy to get ahold of. I would recommend them.

16 August 2022
Unprompted review
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Reply from UpRight Law

Jennifer, we appreciate you taking the time to write this wonderful review. We are pleased to know we were a good fit and to be able to help. Please let us know if you have any questions by contacting client services. Thanks again!

Rated 1 out of 5 stars

SCAM ALERT 🚨🚨

SCAM ALERT 🚨🚨. I spoke to upright law about handling a bankruptcy. I did not agree for them to automatically take moneys out of my account. I cancelled due to a hardship and my Sister having brain cancer! They didn’t even work on my case and I didn’t even speak with an attorney about my case!! I even asked on their portal with no response and left the Attorney several Voicemails and Emails with no response. They’re taking advantage of Americans poor people and this needs to stop! They debited $1050 out of my account and I went on their portal trying to get advice and they said I canceled and mail me a refund for Bill.com for only $359.00. They prey on the poor! I will be contacting Kentucky’s Attorney General, Illinois’s Attorney General, American Disability Act, ADA.gov because I am disabled and as well as the BBB. They knew I was disabled going in! No excuse for this kind of practice in the great USA 🇺🇸!
Proverbs 22:22-23
1Timothy 6:10

14 August 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Joseph, Thank you for giving us an opportunity to respond to your concerns. We are sorry to hear about your sister's medical situation and hope that her prognosis improves. Unfortunately much of the information in your review is a misrepresentation. Our records indicate you spoke and communicated with numerous UpRight attorneys during the time you were a client of the firm. Those communications were not one way, as the attorneys provided you both with legal advice and information. Additionally, you authorized deductions both verbally and in writing to pay for your pre-filing attorney fees.

Prior to agreeing to represent you, you agreed that in the event of cancellation any time spent on your case would be applied to funds paid and the unearned portion would be returned. While we understand your needs and situation may have changed, we cannot get back the time our attorneys and staff have spent trying to assist you. We have returned the unearned portion of your fees to you. We are disappointed with the meritless accusations made in this review, as well as the threat of complaints to other oversight and consumer organizations. As we have done nothing wrong in these circumstances, we will respond to them as necessary.

Rated 5 out of 5 stars

attorney O'Neal is awesome lawyer he…

attorney O'Neal is awesome lawyer he was great to work with and very helpful thank you

11 August 2022
Unprompted review
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Reply from UpRight Law

Danny, we appreciate you taking the time to share your experience. We will let your attorney know. If you have any questions please don’t hesitate to reach out.

Rated 5 out of 5 stars

Professional. Law help

A very professional staff always there to answer any questions you might have and walk you thought the whole process.

10 August 2022
Unprompted review
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Reply from UpRight Law

Leland, we appreciate you telling about your experience and this wonderful review. If you need anything please call client services, we are happy to answer any questions.

Rated 5 out of 5 stars

I am very pleased with the handling of…

I am very pleased with the handling of my case.The firm did an excellent job.
Thank y'all

9 August 2022
Unprompted review
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Reply from UpRight Law

Ed, thank you so much for sharing your experience. If you have any questions please let us know!

Rated 1 out of 5 stars

Stay away from them!!

I called them about filing for Bankruptcy and was told that after I made my first $200/month payment that ir would be started nd I could quit paying my creditors and a local attorney would be contacting me Within 2 weeks, the local attorney called and informed me that nothing would be started until $1,200 was paid. I told her to cancel the whole thing since I couldn't afford $200,month to them and pay the bills. They continued to extort $200 from my account for two more months. I got a refund check for $78.80. they claim that the rest of my $600 went to expenses, when it was cancelled after 2 weeks. I was in rehab with a broken leg and complications during that time and was unable to get to the bank to have my debit card # changed. They give Ambulance Chasers a bad name!

6 August 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Robert, while this review does not accurately depict the events that transpired, we apologize we were not able to assist you at this time. Should you need anything in the future, please feel free to contact Client Services at 312-940-8113.

Rated 1 out of 5 stars

People beware!!!

People beware!!!! They take the money upfront before even speaking to an attorney. It's hard to reach them by phone or email. Yes, they say the right things in the beginning but then when it's time to actually speak to your lawyer it just doesn't happen. Then try and get a refund! You can't talk to anyone to put this in action. When you call the number, they provided all you can do is make a payment. Yes I would say that they are a rip-off and also being investigated for the way they do business.

2 August 2022
Unprompted review
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Reply from UpRight Law

Bill, looking at your file it looks like someone has addressed your concerns. If you have further questions please let us know. We are happy to help!

Rated 1 out of 5 stars

Feels Like Robbery

I contacted Upright Law today and requested a refund on my account. The man I spoke with was very nice and helpful. However, I was shocked to find out that out of $2,000 I would only be reimbursed $335. The reason for my concern is that I was charged enormous fees for very little work. Nothing had ever been filed in the court and my attorney was never available for calls. The thing that bothers me the most is my only income is Social Security so this loss has impacted me in a great way. I feel as if I have been robbed and cannot trust anyone. I am very sad and hope this review helps someone else.

27 July 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Mary, we apologize for you how you feel. We tried to reach out for more information and the request wasn't fulfilled. Unfortunately the information provided on this review is not enough for us to locate your file. Please call client services if you would like to discuss this further.

Rated 1 out of 5 stars

Upright law is a crooked company. This company is just out for the money

This company is just out for the money. They are a joke. When asked for a refund, they won’t oblige. But they have the nerve to ask if I would want to suspend my payments for a few months. No, I want a refund. My wages were garnished while I was making payments to them! If they were a good company, they could have stopped the garnishment. They didn’t do their job and keeping the money I paid to them. Don’t use them! You are better off going with an attorney who will work for you! Upright law is a crooked business.

26 July 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Elena, the information you provided is inaccurate to your case file. Upon hiring our firm you were told the fee needs to be paid before it is filed. Once you cancel your account you would be billed for services rendered. This was discussed with you and email was sent with the details. If you would like another copy please call client services. We are happy to help!

Rated 1 out of 5 stars

Don't Go Here

They lie about the law, told a client that court had been held without the client getting notice and said that's normal that the client got no notice. They use scare tactics to try to get you to think there's no hope. During a free consultation, they told the caller that they should just pay any collection agencies even if the caller had proof they didn't owe money. All of this is on recording. When the employees realized trying to scare us wouldn't work, they stoop to harassing. They called repeatedly, over 15 times and each time hung up once the phone was answered. They spammed our calls and texts. This place is horrible.

22 July 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Jay, Our consultants do not give legal advice nor do they scare people, however if one our staff highlighted the futility of your situation, we can't apologize for how you take that information. We have helped thousands of people get the help they need. If we are not the right fit for you then we hope you find help somewhere else. We wish the best!

Rated 5 out of 5 stars

UpRight Law was able to help me in a…

UpRight Law was able to help me in a very fast efficient way in solving my issues. They set me up with a very capable attorney and walked me through each step almost effortlessly.

21 July 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Johnny, thank you so much for sharing your experience. We will let your attorney know about this amazing review. Please let us know if you have any questions, we are here to help!

Rated 1 out of 5 stars

Do not recommend! -50/10

Do not recommend!! I can’t even begin to express the disappointment that my husband and I have experienced in dealing with this law firm/company/entity. We had contacted “Upright Law” as suggested by a google search for bankruptcy lawyers (HUGE lesson learned and Fitzgerald will receive just as glowing a review). To make a long story short, we have been in the process of “filing bankruptcy” for 10 months after a payment of $2000 to Upright Law, a company that evidently contracts out for attorneys, leaving us in the unfortunate hands of Fitzgerald Law office. Every month, after we are assured that our paperwork and submissions are complete, we are told that we need to submit more, something isn’t accepted, something isn’t complete (oh, when they would answer or return our calls, that is). The “problem”, as stated by the Fitzgerald office, is the Upright Law software. Which, I will concur, is absolute garbage (hours uploading PDFs and “photos “ 🙄) Almost a year in, here we sit, and today, after my husband has made several attempts to contact the Fitzgerald office, I finally got through with my cell number (I feel they are screening calls). After being told they need updated tax returns, (which were previously submitted), we are informed Fitzgerald doesn’t work for Upright Law anymore and we will need a new attorney!!! NO ONE contacted us! We called Upright and got a run around again. Needless to say, a grievance or two have been filed with the state of Wisconsin for unethical practice... If it were possible I would give Upright Law and Fitzgerald Law Office a negative 50 stars. I feel I’ve been robbed of 2 grand and have been greatly insulted. We have received attitude from both attorney Fitzgerald and his paralegal or assistant, Mabel. An embarrassment to their profession. We don’t know the law, and this has been a learning experience for us-one with very unqualified and unprofessional teachers. This company and affiliates law do not assist clients, do not care at all about the people that have paid hard earned money for their services. Avoid at all costs!!! I sincerely wish I would have read these reviews before contacting these firms. I will expect a full refund, and an apology. I’m so very disappointed- taking advantage of people needing help! Hoping no one else will have to experience this.
Addendum: still no communication or calls back, no bankruptcy. We are requesting a refund as we received no services for our $2000 retainer. Do not use this company.

21 July 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

We have been in contact with you and feel this has been resolved. If you still need further assistance please call client services at 312-940-8113. We are happy to help!

Rated 5 out of 5 stars

Helpful

I will recommend UpRight Law to anyone who is thinking about filing for bankruptcy. You cant go wrong when you're with UpRight Law. They help you from start to finish, and answer all your questions, and concerns. UpRight Law for the WIN!

19 July 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Thank you so much for this honest review. We are pleased to know your had a wonderful experience. If you have any questions please call client services. We are here to help!

Rated 5 out of 5 stars

My bankruptcy with Upright Law Firm

I had a wonderful experience with Upright Law. Mr Joshua Farmer and his paralegal Jennifer Aycock where there for me anytime I had a question or didn't understand. I was treated with the upmost respect and kindess.I would recommend Upright Law to anyone that needs a good honest lawyer.

19 July 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Linda, Thank you so much for taking the time to leave us this amazing review! We are thrilled to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Ainsworth review

Everything has been clearly explained to me and everything that was required for a satisfactory outcome on the part of the assigned attorney was done within reasonable time.

19 July 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Douglas, We really appreciate you taking the time out to share your experience with us! We always aim to deliver a great experience, and are happy to hear we hit the mark for you!

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