Urbankissed Reviews 113

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I'm really happy with my purchase. The quality is really good and boht the top and the shorts fit really nicely. I received the items I purchased within a couple of weeks (I'm UK based) and despite no... See more

Rated 2 out of 5 stars

Unfortunately, my order was mistakenly sent to a different country and the pieces I received (vegan silk top and a dress)was way too small (size L and I'm not super big) and did not correspond to the... See more

Company replied

Rated 5 out of 5 stars

Although I wasn't notified of when the sandals shipped, I was pleasantly surprised when they arrived safely and in excellent condition about a month or so after purchasing. The packaging was cute. The... See more

Company replied

Rated 5 out of 5 stars

I bought the silver whale ring from Solitude the Label and I'm very happy with this piece. The piece is elegant and dainty while also feeling solid. Urbankissed sent me an email to let me know when it... See more

Company details

  1. Online marketplace
  2. Costume Jewellery Shop
  3. Decoration and Interior Design Store
  4. Shoe shop
  5. Swimwear shop
  6. Underwear shop

Written by the company

Urbankissed is your online marketplace for handmade treasures & unique finds from small brands that care about their artisans. Urbankissed is run with love by a female-led team, and offers worldwide shipping. When you buy from one of their small, carefully curated brands, a real person is doing a happy dance!


Contact info

4.2

Great

TrustScore 4 out of 5

113 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(113)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service on point

The order was delivered as you would expect. The "nette rose" piece itself: lovely details, high quality and well made. Sadly the wrong size arrived. However, after getting in touch with the support team the right size was sent to me in no time. Customer Service was fast, professional and very friendly. All in all a very good experience.

27 December 2023
Rated 5 out of 5 stars

Great boots Great service

I absolutely love the NAE vegan boots I ordered from Urbankissed. Urbankissed is based outside the U.K. so order took a bit longer (just over 1 week). I was kept up to date with the delivery by urban kissed customer service who were great. Overall really happy and would recommend this company.

2 November 2023
Rated 5 out of 5 stars

Great product and great brand so far!

I ordered a lingerie set and absolutely love it! The fit is perfect, the material is high-quality, as promised. Also, the Customer Service was very friendly and answered my request for information about the delivery very quickly!

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely gorgeous lingerie

Absolutely gorgeous lingerie! Love that it’s eco conscious too! The quality is excellent. I’ll definitely buy from them again. I did feel that things ran a bit small so I sized up and would probably size up even more next time.

14 September 2023
Rated 5 out of 5 stars

Sizing was perfect

I was nervous about buying lingerie online and not knowing my size. However, I was able to reach out to customer service with my sizing questions via email and got timely responses! I also put my measurements into to comment section of each item and all of my bras fit perfectly.

22 August 2023
Rated 4 out of 5 stars

I'm really happy with my purchase

I'm really happy with my purchase. The quality is really good and boht the top and the shorts fit really nicely. I received the items I purchased within a couple of weeks (I'm UK based) and despite not being clear on when they were shipped I received prompt response when I enquired about that. I appreciated the small packaging to reduce waste product.

9 July 2023
Rated 5 out of 5 stars

The sizing is perfect

The sizing is perfect. I sent along my sizes in the notes section and I haven’t had any other lingerie that fits this well. I love wearing something that feels like it was made for me!

13 June 2023

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