I'm really happy with my purchase. The quality is really good and boht the top and the shorts fit really nicely. I received the items I purchased within a couple of weeks (I'm UK based) and despite no... See more
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Unfortunately, my order was mistakenly sent to a different country and the pieces I received (vegan silk top and a dress)was way too small (size L and I'm not super big) and did not correspond to the... See more
Company replied
Although I wasn't notified of when the sandals shipped, I was pleasantly surprised when they arrived safely and in excellent condition about a month or so after purchasing. The packaging was cute. The... See more
Company replied
I bought the silver whale ring from Solitude the Label and I'm very happy with this piece. The piece is elegant and dainty while also feeling solid. Urbankissed sent me an email to let me know when it... See more
Company details
- Online marketplace
- Costume Jewellery Shop
- Decoration and Interior Design Store
- Shoe shop
- Swimwear shop
- Underwear shop
Written by the company
Urbankissed is your online marketplace for handmade treasures & unique finds from small brands that care about their artisans. Urbankissed is run with love by a female-led team, and offers worldwide shipping. When you buy from one of their small, carefully curated brands, a real person is doing a happy dance!
Contact info
Switzerland
- contact@urbankissed.com
- www.urbankissed.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kindness, and a great ethic
I love the idea and the ethic behind Urbankissed.
It's like a world which contains a multitude of other worlds, all sustainable, fair, and also pretty. The labels seem chosen with care.
The customer service makes you feel welcomed and considered, they're helpful and really kind – kindness is something I value a lot, so that definitely matters when I have to decide where to do shopping.
I also appreciate that there are detailed explanations about the companies and the products.
From my experience, the shipments are always fast, the packagings are perfect, and the quality of the clothes is great.
Great customer service
Great customer service! I had an eye on a lingerie set which was sold out in my size. However, I texted through the chat box if there is any way of getting the size I wanted and the customer service absolutely delivered! Very quick response and fast shopping plus it's ethical which I absolutely love. The quality of the lingerie is great and the design is stunning.
Very friendly support and very fast…
Very friendly support and very fast shipping! Top service!
Will definitely be buying again!
It was my first time buying from Urbankissed and I was a little worried about the sizing and how long it would take to get my package, but neither were a problem! The package got here in a reasonable amount of time (considering I live in the US) and it fits great! The material is nice and I’ll definitely be buying from here again!
Love my sandals
Fantastic product, I love them. Shipping was extremely fast. Love their ethical efforts
Really lovely easy piece!
I absolutely love this Nette Rose set. It’s so delicate and intricate and pretty but is also comfortable and easy to wear unlike a lot of pretty lingerie. Was also surprised by the price—not cheap necessarily but so much less than other much less beautiful brands!
My boots arrived very quickly
My boots made of cactus leather arrived within 5 days. They feel very luxurious and are super comfortable. They fit true to my usual size. I've also bought other stuff from Urbankissed before and absolutely love their sustainable offering. Thanks for the amazing customer service and journey.
A superb experience
I received my organic cotton jumper and pair of vegan sneakers today and I love them a lot. The sneakers are very comfortable and the jumper is super soft and simply cool. The packaging was also eco-friendly and Urbankissed made sure that the delivery of both packages was super quick.
Very happy with my order
Very happy with my order. My t-shirt arrived quickly and safely. It fits beautifully. Love wearing it. My friend will order the same t-shirt too. :)
Amazing dress and sneakers
Ordered a beautiful dress and a pair of vegan sneakers. Both pieces fit perfectly and there was no plastic in the packages. Thanks for your help! Great platform, fast customer service and quick shipping. Keep on going!
Always a pleasure to shop from you!
Thanks guys, it's always a pleasure shopping from your beautiful store. The cardigan arrived earlier than expected and fits as expected. Cannot wait to wear it during the upcoming colder months!
Disappointed
Unfortunately, my order was mistakenly sent to a different country and the pieces I received (vegan silk top and a dress)was way too small (size L and I'm not super big) and did not correspond to the style pictured...Sorry to say, but I've been disappointed...

Reply from Urbankissed
oceanchild one piece swimsuit…
baught an oceanchild swimsuit made from recyclable plastic material. texture was amazing, color so vibrant and woyld dry immediately despite being a one piece. so happy for that buy, highly recommended!
I like the sandals.
Great Quality for Price, More Communication!
Although I wasn't notified of when the sandals shipped, I was pleasantly surprised when they arrived safely and in excellent condition about a month or so after purchasing. The packaging was cute. The shoes are great quality and look super cute. The color has darkened somewhat as I've used them in the sun and near water, but the effect isn't displeasing. Overall, great care and quality, but I would have liked a bit more communication about shipping. Thank you!

Reply from Urbankissed
Beautiful products and Excellent customer service
The sneakers I bought are amazing and as expected from the pictures. And the customer service is excellent. They were really helpful with the size measurement. I will definitely come back at Urbankissed for their unique and quality goods.
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