Usemanly Reviews 

348
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 335 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often praising their pleasant scents and effectiveness in maintaining hygiene and reducing body odor. Many appreciate that the products are natural and free from harmful ingredients, making them a preferred choice for their families, especially for children and teenagers. The customer service is frequently highlighted as amazing, with people noting quick response times, helpfulness, and a genuine desire to assist with issues like order adjustments or subscription changes. However, some customers experienced issues with order fulfillment and delivery, including long waiting times, missing items, or incorrect products being sent. There were also occasional concerns about the deodorant, with some reviewers finding it caused rashes or felt sticky upon application.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers stating their sons love the products,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products for being effective and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting fast delivery and... See more

Customer service

Clients share ambiguous opinions on customer service, with many praising the excellent and helpful support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Deodorant gave my 13 year old son a burning red rash after only 1 use. The body wash does not lather well. Upon reaching out to Manly company they issued an apology and full refund. I can appreciate e... See more

Company replied

Rated 4 out of 5 stars

Products smell great. My son really liked them just wish the bottles were bigger because when you have a teenage boy who's involved in sports and sometimes needs to shower more than once a day it beco... See more

Company replied

Rated 4 out of 5 stars

Experience was good and gave a chance to add further special purchase. Disappointing that the 4 gifts in the purchase were not included in either box of products received. Nice to get a free gift. C... See more

Company replied

Rated 4 out of 5 stars

Received order packaging in boxes well protected . Product smell fresh. Did take a few weeks to arrive overall good product. Any questions I had were answered promptly by company. Would recommend... See more

Company replied


Company details

Written by the company

I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly


Contact info

4.1

Great

TrustScore 4 out of 5

348 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(348)

292 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product is excellent

Product is excellent, delivery was also quick no fuss. Impressed with the communication very easy to deal with. Gaining acceptance from 2 autistic grandchildren was the challenge. It has taken months for full use of the products

15 August 2025
Unprompted review
Rated 4 out of 5 stars

Multiple Items ordered

Ordered 2 body wash, 2 head scrubbers, 1 body scrubber, and 2 deodorant sticks. Delivery was slower than expected, but it was ordered over the Christmas/New Year holidays. When everything arrived, one of the body wash caps had broken (either in packing or in transit), so I took photos and notified the company via email (which responded within a day and has committed to sending out a replacement). Body wash smells excellent, and foams up very nicely. Head scrubber works very well (and I recommend it!). Body scrubber was ok, though I would prefer something a bit more abrasive to remove dead skin better (personal preference). Deodorant sticks smell good (slightly citrus but not overpowering), but are very solid (and a bit difficult to apply as a result - would probably be best immediately after a shower, before you've dried off, I think).

Overall, happy with the customer service, and pretty happy with the products.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Happy with this purchase

I ordered some products for my son just before Christmas as I had seen an ad on my socials. Considering the time of year, my parcel arrived within a decent time frame. It was packed well. He decided to try it the other day and actually doesn’t mind the smell and said it works good with getting rid of his body odors

24 December 2025
Unprompted review
Rated 5 out of 5 stars

WOW Amazing

I am so pleased with this product and am going to be purchasing more for my son he loves using it.

28 December 2025
Unprompted review
Rated 4 out of 5 stars

Shower time

My son disliked shower times until he received his first box of Manly products. He uses them daily and enjoys them. Great scent that lasts

12 January 2026
Unprompted review
Rated 1 out of 5 stars

I was charged after 14 days..

I was charged after 14 days... not 1 month... I emailed to question it and all I received was a cancellation notice... no actual response... so disappointed!!! Do not join the subscription... it's a scam!!!... I've been charged 3 times in 6 weeks... .
I emailed to try and sort it out... no response, just a cancellation notice! , without explanation..
I am beyond disappointed!!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

My son loved all of what I got him but…

My son loved all of what I got him but he ended up with too much so I had to stop buying.
Never had any troubles and when I asked for my monthly subscription to stop they were great a it stopped straight away.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Happy Parent

Great products and I no longer have a smelly teenager. I'm on an auto shipment which is a bit too quick for my son but I have easily moved the dates for the next shipment with no issues.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Teenage grandsons

IT was easy to order online. I have 3 teenage grandsons, so I thought I would give it a go. My order arrived when it was supposed to and in good order. I haven't heard anything negative from my grandson's so I guess it is all good.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, great communication on when it was being delivered, properly packaged. Works so well on my very active 18yr old son. Only thing negative was that I was meant to get the hair scrubber and body brush for free but they were missing. Otherwise, great product!

23 December 2025
Unprompted review
Rated 4 out of 5 stars

Great products

Great products (son uses body wash, shampoo & conditioner)! Appreciate buying in bundles to save $

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Great for guys and girls too!

I have 3 boys from 21-15 and decided to try manly and see if they like it. Turns out I like it the most, my sons use the body wash and shampoo and conditioner. I’m still trying to change them over to the deodorant, they are stuck on the terrible spray ones full of toxins. My sons took the wipes away while travelling which was convenient.
I’m very happy with all the products, they have a good smell, feel good on the skin and even though the bottles appear small they are a handy size and you don’t have to use much. It’s a bit pricey but it does last and I buy multiple so it’s cheaper. Thankyou Manly for a good product.
P.S. Think about Manly for women.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Unethical Scam

You should be disgusted in yourself Callum. All of these negative reviews, and you give the same generic reply with fake empathy and courier placed blame for people placing legitimate purchase with good faith, and you do not deliver. Your parents would be ashamed if they can see these reviews from hard working people trying to help their children with your non existent products.

15/12/2025 - purchased $260 worth of product for my two boys. Checkout had delivery by 22 Dec so proceeded.
18/12/2025 - email merchant as goods not sent yet 3 days after purchase.
22/12/2025 - merchant replies and states that the order has been lodged and fulfilled.

I’m aware at this point that my boys are not going to receive their Xmas gift. Not feeling great as a mum because it’s been a tough year and they weren’t getting much at all.

29/12/2025 - I email and request refund as merchant has not been able to provide product for Xmas:
30/12/2025 - merchant says no to refund as it has left. I know it hasn’t left as only a label has been created.
31/12/2025 - I ask for carrier tracking. They reply same day and promise to let me know once Auspost reply to them.
7/1/2026 - I call Auspost who verbally confirm THEY DO NOT HAVE THE PACKAGE. They even email me the manifest that states that a label is created, but zero collection since the label was created on DEC 22!!

I then do not hear back from them so I place an Afterpay complaint to try and refund my order as goods not received with proof from Auspost.

10/1/2026 - merchant emails to once again DENY REFUND as they still claim Auspost are the culprit. This is now insulting as it is clear that the merchant is purely seeking money and has no scruples at all.

This unethical man child does not deserve to be in business.

Thankfully I have your ABN listed address in Melbourne Callum, and will be placing a visit to your place of residence which we will assume is your “headquarters”, and let’s see if you can fulfil my order in person.

I have escalated this company to the ACCC and state bodies and next step will be to get a story on Callum and his fake business and make sure that your face is shown publicly. You have definitely messed with the wrong mum.

I will repost here with an email address for all who have been scammed to reach out to, so that we have power in numbers to get this story launched and televised and make it harder for this creep to reinvent himself.

15 December 2025
Unprompted review
Usemanly logo

Reply from Usemanly

Hi Tammy,

I’m truly sorry. We got this wrong and I take full responsibility for it.

I’m sorry for the delay, the lack of clear communication, and most of all for the stress this caused you as a mum in the lead-up to Christmas. You trusted us with a meaningful purchase for your boys, and we didn’t deliver the experience you deserved. That’s on us.

This wasn’t handled properly at any point, and I’m genuinely sorry it ever reached this level of frustration. I completely understand why you felt let down and angry, especially after such a tough year.

Thank you for taking the time to speak with us directly. We’re resolving this in full and reviewing our processes so no customer is put in this position again.

Again, I’m very sorry for how this was handled.

Callum

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