Utility Cover Ltd 

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Rated 1 out of 5 stars

Just to update - the company is under a "Strike Off" notice at companies house. This is just one of many scam companies in the Brighton and Poole area. Some others to be aware of are Utilities Care Li... See more

Rated 1 out of 5 stars

Again as detailed in almost every review this company telephoned my elderly father in law to try and get him to pay £250 boiler cover when he has no such policy. They said that they 'knew' he had rec... See more

Rated 1 out of 5 stars

Utter crooks! Tried to con my mother in law out of £180 for reducing her spam calls...what a joke as their call was unsolicited and therefore a spam call in itself, and untruthful looking at their web... See more

Rated 1 out of 5 stars

Scammed my elderly father in law into purchasing cover for a sofa he doesn't even own. The bank stopped the payment but then it took us so much time to sort out a new card for him. Disgraceful company... See more

Company details

Information provided by various external sources

Utility Cover Ltd offers a service that ensures homeowners and residential tenants the peace of mind when it comes to all your every day household appliances.


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(49)

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Rated 1 out of 5 stars

They are a telephone scam company

They are a telephone scam company. They target the elderly and others. A seemingly popular scam they use is to ask for 180 pounds for an unpaid debt, then threaten to come round and visit your address if you don't pay.

17 February 2020
Unprompted review
Rated 1 out of 5 stars

Utter crooks

Utter crooks! Tried to con my mother in law out of £180 for reducing her spam calls...what a joke as their call was unsolicited and therefore a spam call in itself, and untruthful looking at their website which professes to offer appliance and TV cover! The company appears to be based on the south coast where many of these sleazy scamming companies seem to be....AVOID AT ALL COSTS

13 January 2020
Unprompted review
Rated 1 out of 5 stars

Telephone scamming

Telephone scamming. Tried to get £60 to 'renew' a policy that I didn't have. Said I had to pay £90 to cancel it. If I didn't pay it would class as breach of contract. Emailed them for a copy of my contract and never heard another thing.
YOU HAVE BEEN WARNED!

28 October 2019
Unprompted review
Utility Cover Ltd logo

Reply from Utility Cover Ltd

Hi Julie,

Thank you for your review. I can confirm we do not offer a policy at £60 for the year and we certainly don't charge for cancellations. It especially wouldn't make sense for us to charge more to cancel then to renew the policy. I have checked your name across our database and can not find any details. Please feel free to contact our customer service line and we can have this investigated. We take compliance very seriously at Utility Cover Ltd so would be keen to ensure if this has happened it does not again.

Kind regards
Utility Cover Ltd

Rated 4 out of 5 stars

I was covered for a microwave

I was covered for a microwave, it broke down. They didn’t send me an engineer but within 2 weeks I had a brand new microwave that was more expensive then the last one! Can’t fault the service

30 September 2019
Unprompted review

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