Vape Simple logo
Visit website

Vape Simple Reviews 772

•
TrustScore 4 out of 5

4.2

Vaporiser shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Vape Simple shut down permanently after announcing closure, but left many customers, including myself, without orders fulfilled or refunds issued. Despite multiple attempts to contact them, I received... See more

Rated 5 out of 5 stars

I placed an order and stupidly chose store pick up. I contacted Vape Simple to pay for home delivery. Frazer at VS arranged for next day delivery free of charge as a gesture of goodwill. I received my... See more

Rated 5 out of 5 stars

I made a booboo having ordered the previous Sunday, by the following Friday still no parcel so phoned the store asking had they even sent it? I was informed I'd forgot to tick free postage so it was d... See more

Rated 5 out of 5 stars

Even when things go wrong Vape Simple are on it. My recent order didn't arrive (most unusual), so I emailed customer service. I received a very quick & polite response explaining the cause of the dela... See more

Company details

  1. Vaporiser shop

Written by the company

Shop the UK's biggest collection of award-winning e-liquid flavours online. Buy replacement coils, hardware & batteries. Visit us in-store or online today. Free Delivery on orders over £30.

Contact info

4.2

Great

TrustScore 4 out of 5

772 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

First Class

This company is brilliant, quick delivery and first class customer service.

3 March 2023
Unprompted review
Rated 5 out of 5 stars

Easily ordered online

Easily ordered online, even the age verification was simple to follow and do.
To top it when I collected, I was able to ask the gentlemen some extra questions and he was a super star

24 January 2023
Rated 1 out of 5 stars

Ordered with 48hr service,week and half…

Ordered with 48hr service,week and half later still no delivery! Email after email and no response....week and half later get a reply to say have to wait until more time has past so they can raise it with delivery service.....not good enough purposely ordered more to get 48hr delivery,definitely will not use again.

1 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look