VELTUFF® Real Workwear Reviews 400

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products, often highlighting the durability and warmth of items like jackets and fleeces. People frequently praise the fit of the clothing, with some finding their "go-to company" for workwear due to the excellent quality and accurate sizing. However, some people were dissatisfied with the return policy, citing issues with having to pay for returns and a lack of acknowledgment when items are received. There are also mixed opinions regarding product sizing, with several customers reporting that sizes run small or are inaccurate, leading to incorrect orders. Additionally, some reviewers experienced problems with delivery services, including delayed shipments, damaged parcels, and incorrect orders being received.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the great quality,... See more

Quality

People report positive experiences with quality, praising the great quality of polo shirts, sweatshirts, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast delivery, with... See more

Order

Clients share ambiguous opinions on order experiences. While some reviewers report easy ordering, quick... See more

Return policy

Reviewers express significant dissatisfaction with the return policy. Customers report a cumbersome return... See more

Based on these reviews

Rated 2 out of 5 stars

First order for sweatshirts ok, quality good for general use. Second order also for sweatshirts (but another colour and size) not good at all. Sent sweatshirts of the desired size and colour but... See more

Rated 2 out of 5 stars

Delivery charge to Scotland (Edinburgh) £15 and its not even Express 5 service. I use DPD daily for my day job and they clearly making at least £10 profit as it doesnt cost £15 to ship from England... See more

Rated 5 out of 5 stars

Just opened my order right now and tired on the clothing. I ordered the Comfort Profile Cargo Trousers which fit okay, I got the regular size instead of the short size which was a bit too long for m... See more

Rated 5 out of 5 stars

Just ordered protex1 T shirt and Softshell jacket amazing quality and fit perfectly. After trying many others I think I’ve found my go to company now for hi vis clothing. Shipping is speedy and custom... See more


Company details

  1. #56 of 56 best companies in Safety and work wear
  2. #31 of 31 best companies in Embroidery service
  3. #233 of 239 best companies in Men's clothes shop
  4. #19 of 19 best companies in Protective clothing supplier
  5. #200 of 215 best companies in Shoe shop
  6. #30 of 31 best companies in Work Clothes Shop

Written by the company

For 25 years the VELTUFF® brand has combined safety with style to provide people with workwear that is truly up to the task. Our range of high quality workwear includes work clothing, hi-vis garments, safety footwear and PPE, each designed to provide superior protection, durability and comfort. So whether you work in a warehouse, drive a commercial vehicle or maintain the railways, VELTUFF® is the brand you can trust.


Contact info

3.2

Average

TrustScore 3 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hello!

Hello!
A package was supposed to arrive at my home today and I paid extra to have it arrive faster
But you can see that instead of bringing him to number 19, DPD left him at number 13. SOMETIMES WHY?? because the address was correct and twice I set the postcode to understand.
I have to go looking for him from house to house
I called them and at least apologize...I wouldn't recommend ☝🏻

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Just too small

As several other buyers have mentioned, the sizing is extremely small.

I’m usually around a 34" waist. I can wear a 34, but I prefer a 36 (though I still need a belt). I own Scruffs, Snickers, Site work trousers, as well as Next and Levi’s jeans — all in a 36" waist and they fit fine but a belt is needed.

I ordered two pairs of work trousers from Veltuff, and I couldn’t even fasten the button.

I haven’t worn them properly, but based on first impressions, they don’t seem to be top quality. The material on both pairs feels quite thin for workwear, so not sure how durable would be.

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Please give me my refund

Ok, so the product sizes are way off. It's internet shopping, I get that, things vary vastly, and it's an accepted part of not going to the shops!
Their returns system is abysmal.
Firstly, there's no postage paid on returns, so it cost me £8.00 for a Royal Mail Tracked 24 Parcel.
It was delivered the next day.
This was now 14 days ago.
I have called several times.
I have emailed several times.
PLEASE GIVE ME MY MONEY BACK.
Otherwise, I'm calling fraud and reporting you to Visa, and let them sort you out.

8 October 2025
Unprompted review
Rated 2 out of 5 stars

Returns process doesn’t work

Veltuff make it as difficult as possible to return an item. Requested a RAN (as required under return policy) on the 02/10/2025 and I received an email confirming my request would be reviewed and further instructions provided. 5 days later and I’m still waiting! Have emailed again, but I suspect it’s how Veltuff have set it up to work. Unfortunately I can’t recommend Veltuff UK based on my experience.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

My new work trousers were a little bit…

My new work trousers were a little bit tight a 38 waste, so rang lady from
veltuff to send them back she give me code for free shipping. I at to reorder to pairs in next size up in a couple of days it was delivered, so I will no hesitation on work wear again from this company
Very good product 👌 martin

23 September 2025
Rated 1 out of 5 stars

Order not received

Order never received. It’s been over 3 months and still haven’t received the refund. Reading the other reviews I can easily understand it’s their business model!!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

A great all round service

A great all round service. Delivered within 3 days of ordering. The quality of the winter work coat is exceptional .Already used in heavy rain and kept me dry throughout the night shift. Will use the company again.

23 September 2025
Rated 1 out of 5 stars

VELTUFF UK - AVOID. !!!

VELTUFF UK unfortunately do not do returns .
I purchased workwear then returned the items immediately and it’s taking them months to give me back my money.

So many emails back and forward asking me what’s my issue , what’s the return code I received, what’s the order number, over and over again clearly stalling for time

I’ve given up they clearly don’t want to give me my money back

PLEASE AVOID THIS COMPANY. !!!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Protex1

Just ordered protex1 T shirt and Softshell jacket amazing quality and fit perfectly. After trying many others I think I’ve found my go to company now for hi vis clothing. Shipping is speedy and customer service is excellent can’t fault this company at all outstanding work.

25 September 2025
Unprompted review
Rated 2 out of 5 stars

Sent products not listed on their website.

First order for sweatshirts ok, quality good for general use.

Second order also for sweatshirts (but another colour and size) not good at all. Sent sweatshirts of the desired size and colour but clearly a different product all together (website only lists one type of sweatshirt). Online chat just apologised and sent a postage slip for returns for a refund, forgetting that I still wanted the sweatshirts I'd ordered. I was then told to buy more...

Why bother. Sticking with the undesired sweatshirts they sent but they can have a low review instead.

15 August 2025
Unprompted review
Rated 3 out of 5 stars

I ordered 3 things but only 2 arrived.

I ordered 3 things but only 2 arrived.. my emails said all 3 things had arrived and are ready to collect. I emailed and was told the 3rd item is pending dispatch but wasn't given a reason why this was. I was told I would be updated but haven't heard anything in 5 days.

6 August 2025
Unprompted review
Rated 2 out of 5 stars

Extremely slow posting

Extremely slow posting, not good when they charge high postage costs. Didn't post for over a week from buying the goods had to send back for a dif size still haven't got my replacement yet.

24 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look