Happy with all items eventually received from my order. However two items delivered through Inpost were left in the foyer of the high rise building where my flat is, right underneath a notice asking d... See more
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At Very.co.uk you’ll find the latest womens, mens and kids fashion, plus furniture, homewares, electricals and more!
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United Kingdom
- www.very.co.uk
- www.very.co.uk
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Great service from VERY
Great service from VERY, get some good offers and deals as well.
Highly recommended
Very is a wonderful platform that offers buy now pay later to ease the purchases and it also offers the best discounted prices with wide range of options. Highly recommended. I have been using this service to order for 5 years now
Complete shambles
To be fair, it was very poor as I opted in for impost I received an impost on Thursday of a duvet set so I was still waiting for a man’s jacket. I never had an email from either impost or Very to say that it was in store it was only because I viewed my account and it was ready to be returned even though I didn’t know it was there so all in all I found this very stressful and disappointing.
Very customer services very helpful…
Very customer services very helpful with my query
The person I spoke to was rather rude
The person I spoke to was rather rude. I got my query dealt with but I didn’t like his tone. I didn’t like the way he kept telling me off for not knowing what I was doing as I’ve never had to use my very protect policy before.
My account is more difficult to access…
My account is more difficult to access than other accounts. My first order did not arrive on the date specified and still hasn’t arrived three days later.
A lengthy process to access a human being but when I finally did she was very helpful. Gold star for her but very disappointed with my first experience with the company.
Very have proved to be high quality & standards
Very have proved to be a quality, high standard company and put the customer first. Excellent customer service team when help/support required. All purchases have exceeded my expectations and so I am a regular customer, though having to mind my spending more in recent years.
Disgusting customer service from…
Disgusting customer service from Olwethu, misinformed me, difficult to understand, lied about his manager not being available, robotically repeated the same thing, was forcing me to accept the complaint being closed.
Excellent product and an excellent price
Excellent product and an excellent price
Delivered on time ordered more than one…
Delivered on time ordered more than one for choice.
Excellent products good value for…
Excellent products good value for money, very quick delivery.
Appalling customer service
Appalling customer service. Mistake after mistake. Never let you speak to a manager… that’s when you get past the bots. Total failure and catalogue of errors from both Very and their insurance team… who accidentally cancelled my policy against expensive headphones, their error but then refused to reinstate… leaving me with £350 headphones without cover. An absolute disaster on both departments and still not resolved. Not to mention about 5 phone calls totalling hours and hours of my time trying to resolve.
Ordered a washing machine to get…
Ordered a washing machine to get installed, on the day washing machine could not be delivered as was faulty, did not just send another, order was cancelled, I had to go back and order another again to be installed, arrived, refused to install although I had paid, didn't say on the drivers ticket so I told them to take it back as im 62 and cannot maul with it which is why I paid to have it installed, foreign lady on customer services whom I couldn't understand and she just wanted to palm me off on someone else, just not good enough
Very helpful and polite telephone call…
Very helpful and polite telephone call got my payment done quickly and helpful information about my account
Helpful never had a problem with very
Helpful never had a problem with very
If you use buy now pay later
If you use buy now pay later, make sure you find the section to pay that because it’s separate from the normal very account.
As I’m now going to pay upwards of £2400 for a laptop that cost £1100.
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