Very Reviews 

I placed an order and paid for next day delivery. Item arrived 2 days later. Very disappointed. Wanted it for a holiday and it’s arrived whilst I was away.

We ordered a Polaroid Mini Go Camera on 09.08.26 and paid for next day delivery so that it would arrive in time to use on our wedding day 12.08.26 and then take with us on our honeymoon. Due to the hour that I placed the order I accepted that 'next day' would be 11.08.26 and I did indeed receive confirmation that it would arrive 'no later than Tuesday 11th August".
However, the camera was not delivered to the pick up point until 13:27 on 12.08.26 meaning that we were unable to collect it until we returned from our Honeymoon.
I contacted Very Customer Services and was initially offered 10% discount off my next order. I explained that this wasn't acceptable as I had no intention in placing another order. I was then offered 20% off a future order or a £30 credit to my account. Again, I politely declined as I do not wish to place a further order. I also felt that the offer in no way compensated for the loss of the Wedding & Honeymoon photos I had planned to take.
I am still waiting to receive email acknowledgement of my complaint and also still awaiting a resolution. Very disappointing to say the least!!

Made an order. Yodel didn’t deliver. Didn’t communicate with me why. Didn’t communicate with me it’s been sent back to sender. Not had any emails from Yodel or Very to inform me of this. Had to chase myself. No communication on refund. Very crap. Won’t be shopping form Very again tbh, not worth the hassle when so many other companies offer such excellent delivery and customer service.

Ordered a couple of items prior to going away , both with delivery dates prior to leaving. One item didn’t arrive on time (memory card) so I needed to purchase a replacement for my trip which was frustrating and inconvenient to say the least, not mention I’d also paid for next day delivery on the other item, which I’d assumed was for both items. Delivery dates stated should be adhered to as that was a primary purchase decision when buying from Very.

Very good selection on items and was very impressed with the fast delivery service.

this online shop is excellent for choice pricing and delivery

Easy to order, very quick delivery and free delivery over £75, which was a plus.

Very efficient in every way. Quick delivery, great quality clothes and easy returns .

It's hassle free using Very, adding something to my account then the delivery is so fast with frequent updates. Can't go wrong! Thanks

Incorrect item sent out. Cheap replacement.
Now I have to return the item , in my time.
I cannot get a replacement as this would require a new individual order which wont be enough for bnpl offer.
On raising a return item due to the Incorrect one being dispatched, a option should be added, so once the Incorrect is received back, the correct item should be dispatched.

Customer service outstanding and quick delivery

Received order very quickly had to make a return but was very straight forward

From ordering to delivery this was a very quick service. Happy to also have a voucher to put against the price making it more affordable. I would use again.

Ordering is easy and my item arrived very quickly would recommend very

Lovely hoodie
Came on time.

Fast delivery. Product excellent quality and value

very is let down by appalling cowboy delivery companies, be it yodel or " we lose EVRI parcel" or inpost. as with many online shops it has become a waste of time, and internet shopping now unfit for purpose.

Great price, fast delivery!

Great service fast free delivery

I have been using Very for a while now and always found reasonable prices, quick on delivery and overall a good website