Fast “Very poor customer service. I ordered 3 bottles of Mrs Whites at £20 each. When the order arrived (approximately 5 weeks ago), one of the 3 bottles had been broken in transit. I have emailed cu... See more
Company replied
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See what reviewers are saying
I tend to only leave reviews when I've had a negative experience, but I wanted to make an exception in this case. I ordered from Victoria Health for the first time yesterday and the products arrived t... See more
Company replied
Never heard of Victoria Health until I found they sell a perfume that I can't buy anywhere else. So my very first order. I'm so impressed with how quick my order arrived. Within 2 days!!! Beautif... See more
Company replied
Very impressed. Only wanted one item, most other sites had minimum £50 spend to qualify so already a win. Am always dubious with sites I've not come across so the good reviews reassuring. Simple proce... See more
Company details
Written by the company
IMPORTANT NOTICE: THIS IS NOT THE OFFICIAL REVIEW PAGE FOR VICTORIA HEALTH FOR OUR OFFICIAL CUSTOMER REVIEWS, FOR CURRENT REVIEWS, PLEASE SEE THE VICTORIAHEALTH.COM WEBSITE WHERE YOU CAN SEE PRODUCT AND COMPANY REVIEWS CLEARLY, ALL OF WHICH ARE VERIFIED. THESE REVIEWS ARE NOT VERIFIED.
Contact info
Unit 5, Atlantic Business Centre, Stirling Way, Stirling Way,, WD6 2fq, Borehamwood, United Kingdom
- +442089514144
- customercare@victoriahealth.com
- www.victoriahealth.com
4.2
Great
90 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic customer service
I think this company are fantastic- I've only ordered two products so far as I've only just discovered them however I think their customer service is outstanding! I had a reaction to one of the products and emailed them to ask if they'd the same feedback from anyone else. Without me even requesting it, they refunded my money instantly!
A lot of other beauty companies could learn from the way they conduct their business.
27 October 2016
Unprompted review
Excellent Services
Ordered the brushes yeaterday and they arrived today...excellent quick service. Could not recoment enough the products were well packadged and excellent quality. Can't wait to start using my real techniques brushes. Will definetly be having a browse on the website to see if there is anything else I fancy.
3 February 2012
Unprompted review
Excellent Service
Fast delivery and almost impeccable service. They even sent me the same item twice free of charge because the first one got lost in the mail.
27 April 2011
Unprompted review
Victoria Health
I found this site on the beauty bible website last year and i've used them lots since then. The site is vast and i could spend hours trawling through all the things they have. They have great offers and send out a newsletter each month to let you know about new items. It's easy to place orders, p&p is very reasonable and i've always received deliveries within 3 days.
13 August 2010
Unprompted review
Great service
I have bought various items online at this store over the last couple of years and the service is always excellent. Products arrive quickly, are well packed and there are often samples of other products to try. They also send a comprehensive news letter reviewing their new products and findings. Great!
30 September 2009
Unprompted review
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