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Victory Cruise Lines Reviews 

405
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally friendly, attentive, and professional, often going above and beyond to ensure a pleasant experience. The service is frequently described as first-rate, with many appreciating the excellent dining and overall attention to detail. Reviewers highlight the delicious and varied food, comfortable accommodations, well-organized excursions, enjoyable entertainment, and the ship's cleanliness. However, some customers also noted concerns regarding the facilities, specifically the small size of cabins and showers, which presented challenges for movement and dressing. Additionally, a few people mentioned difficulties with mobility access on excursions and boat ramps, and some found certain excursions or entertainment options to be less engaging or poorly managed. There were also occasional remarks about food quality being subpar or dining room timing and seating arrangements being inconvenient.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Customers consistently note positive experiences with service, highlighting the friendly, thoughtful, and... See more

Product

Customers had positive experiences with the product, particularly praising the excellent food and beverage... See more

Quality

Consumers generally express satisfaction with the quality of various aspects, particularly highlighting the... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, with many expressing dissatisfaction with the small size... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely everything was great! The staff, cleanliness, food, excursions, and atmosphere were definitely spot-on. If I had to make a suggestion, it would be better accommodations to those that had... See more

Rated 5 out of 5 stars

The whole staff was personable. We felt like our dining room waiter, Alden, adopted us. He knew our preferences and prepared the table for us. I left things in the vault. The staff tracked us to o... See more

Rated 5 out of 5 stars

Everyone was great. Stateroom attend, waiters, bartenders, and chefs. The on board massage therapist Amrita was awesome. Best massage I’ve had in a long time. The smaller ship with 192 guests was jus... See more

Rated 5 out of 5 stars

Small ship cruising provides many benefits. No wait for restaurant seating. Plenty of seating at lounges & bars. Strangers become friends quickly. The crew is extraordinarily attentive & helpful. Our... See more


Company details

  1. Cruise line company

Written by the company

Victory Cruise Lines invites travelers to explore North America’s most remarkable waterways aboard intimate ships designed for destination-focused discovery. Sailing the Great Lakes, St. Lawrence Seaway, Canadian Maritimes, and East Coast, our all-inclusive experience features a pre-cruise hotel stay, included shore excursions in every port, unlimited beverages, regionally inspired cuisine, and engaging onboard enrichment. Combined with personalized service and access to ports larger ships cannot reach, every voyage offers a deeper connection to the history, culture, and natural beauty of each destination.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

405 reviews

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4.5

All reviews

(405)

377 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful experience cruising the Great…

Wonderful experience cruising the Great Lakes. The food was delicious, the cabin was small but well designed, the staff so friendly and attentive. We enjoyed the shore excursions and also the various lectures, activities, and entertainment aboard the ship.

1 June 2026
Rated 5 out of 5 stars

A Family Atmosphere

Victory Cruise was new to us. The idea of a cruise on the five Great Lakes was new to us. While participating on this journey we had the feeling of an almost family atmosphere. The 150 guests and the amazing staff were pleasat and helpful.

7 July 2026
Rated 5 out of 5 stars

Friendly competent crew

Friendly competent crew
Beautiful weather - smooth sailing
Good shore excursions - but some were far too short - In Duluth we had 25 minutes to tour a 37 room mansion, a carriage house, and the gardens.

30 June 2026
Rated 4 out of 5 stars

A great value on the Great Lakes

Our cruise had 153 passengers per staff; it’s a smaller ship but renovations were first class as is maintenance; I saw no rust anywhere. The cabins are small but beautifully designed and appointed. Beds are small as well but comfortable. The food is very good to excellent. Portions can be inconsistent but more can be requested and staff aims to please. The “house band” on our cruise was outstanding! We’d certainly recommend this cruise, which is priced far more competitively than Viking’s Great Lakes options.

26 June 2026
Rated 5 out of 5 stars

Great value

Great value. Perfect itinerary. Comfortable accommodations except for the overly heavy cabin doors which are hard for elderly travelers like us.
Food was excellent in quality and variety. Crew service was commendable. Entertainment was exceptional. Educational talks and lectures were much appreciated.

7 July 2026
Rated 4 out of 5 stars

Pleasant cruise

The food was excellent and the staff was friendly and always eager to please. The only complaint we have is about the beds. They were seriously outdated and uncomfortable...slippery mattresses on box springs, which were too small.

30 June 2026
Rated 3 out of 5 stars

The cabins are TINY....even though I…

The cabins are TINY....even though I was lead to believe that by booking (and paying more) for the cabin at the back of the ship I would have a more comfortable cabin, it was not true.

Staff was superb, food was okay and entertainment was good.

30 June 2026
Rated 4 out of 5 stars

Unique opportunity to visit the Great Lakes

Victory Cruise Lines is to be congratulated for rescuing two very nice smaller cruise ships from the previous owner's bankruptcy experience. We sailed the Chicago roundtrip on 3 of the Great Lakes on Victory II. Since the cruise included a stop in Canada, the staff on the ship was international, largely service staff from the Asian Subcontinent and management staff from Europe and the Subcontinent. Service on the ship, from the Captain to the Room and Dining stewards was excellent.
Cabins are comfortable and adequately spacious. Larger folks beware: the shower is quite small. Beds are comfortable and storage space was adequate for our 14 day cruise.
Cuisine was the quality and quantity that would be expected on a high quality cruise line. Choices at dinner were varied and interesting with some bow to the region of the cruise. Breakfast buffet in the Grill was exceptional with plenty of opportunities for customization. The Grill in the evening, utilizting the hot lava stones, was an interesting and worthwhile experience. Some pains were taken to make the experience a notch above the dining room, which was, in out experience, already at a high level
Entertainment was not really to our taste. In the evening, usually a three piece band playing contemporary music. We were the outliers, to be fair; each evening the lounge was full as was the dance floor. The Lakelorian provided educational and informative lectures on the history and geology of the Great Lakes.
Each of the ports was worthwhile. The included excursion provided a good introduction to each. It was somewhat disappointing that we could not dock on Mackinac Island, but docked across the Strait, requiring an early morning ferry shuttle to make the morning excursions. (Some political shenanigans it seems.)

30 June 2026
Rated 5 out of 5 stars

Felt very well taken care of

Felt very well taken care of. Helped when needed Very pleasant and personable crew. Food was fantastic. Loved going to dining room and grill. On board events were fun to partake in. Great trip

1 June 2026
Rated 5 out of 5 stars

This company is wonderful

This company is wonderful. The cruise we took was AMAZING. Room couldn't have been better. Food was better than any cruise I have been on. I have been on 15-17. Service was superior. Only criticism is they need to give more time on excursions. Some did not give you enough time. The entertainment was No. 1. Don't hesitate. They beat the pants off of American Cruise Line or Pearl. And are lots cheaper.

30 June 2026

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