Vinted PL Reviews 

6,573
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They are working like a bully guy in a school - i had 2 identical items and after selling first, added 2nd and they blocked my account assuming its commercial sell how can it be commercial for 3-4 e... See more

Rated 3 out of 5 stars

I really like how vinted allows to add tags, colors, sizes, materials etc, and it makes sorting and looking for certain clothes easier. From things I dislike, i dislike users tagging cheap pieces "... See more

Rated 5 out of 5 stars

The app works fine. Selling, sending, and buying are all easy. Vinted cares about its customers. The only downside is that the algorithm isn't always fair (for example, deleting duplicated offers when... See more

Rated 5 out of 5 stars

I Love Vinted. Everything has been made easy. Easy to buy and easy to sell. Vinted also has buyer protection. The most important thing is to keep all communication within the app for your own safety-... See more

Company details

  1. Online marketplace
  2. Clothing Shop
  3. Men's clothes shop
  4. Second-hand Clothing Shop
  5. Vintage Clothing Shop
  6. Ladies' clothes shop

Written by the company

Vinted to skupiająca różnorodną społeczność platforma handlowa, której celem jest stawiać zakupy z drugiej ręki na pierwszym miejscu. Każdego dnia na terenie Europy nasi użytkownicy kupują i sprzedają miliony używanych rzeczy. Sprzedawaj bez opłat i przeglądaj dobrej jakości niepowtarzalne artykuły – w tym odzież i akcesoria modowe, elektronikę, dodatki do domu, artykuły dla zwierząt domowych oraz wiele więcej.


Contact info

3.5

Average

TrustScore 3.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(6,573)

2,101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

very disappointing experience…

I had a very disappointing experience with Vinted support. I purchased a perfume listed as “new with tag”, but received a clearly used product with about half of the contents missing.

Although I reported the issue, the support team did not properly address the fact that the item was not as described and required me to pay for the return shipping myself. This feels unfair, as the problem was caused by the seller’s inaccurate description, not by me as the buyer.

Overall, the resolution process was unsatisfactory and did not feel customer-oriented.

14 April 2026
Unprompted review
Rated 4 out of 5 stars

vinted is amazing i love how the app…

vinted is amazing i love how the app works and what i can find on it it’s just the delivery that cost so much money it doesn’t seem very appealing when i have to pay 30 złoty for something that costs 10 złoty so i’m begging for you to do something about it because how i said i love the app but the delivery is too expensive

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I think vinted is the best platform to…

I think vinted is the best platform to sell clothes because vinted has really cheap shipping and its really good for person that sell hoodie for 2 -10 euro because instead of paying for shipping 4 euro like is on depop or other platforms, You pay only 1-2 euro

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Best website for selling things

I like everything about Vinted, they made it very easy to sell things, communication is very easy, the price offering feature is really cool, I think Vinted it by far the best selling website I’ve ever encountered.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

The system is terrible

The system is terrible. Accounts are constantly banned for nothing, ads are deleted, and users report random accounts—the system doesn't verify this, and the accounts are banned. Selling fakes is the norm. After 10 years my account got banned.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not sell on Vinted!

I wouldn’t recommend anyone to use this platform to sell. One of my parcels went missing and I was left negative feedback by Vinted, and lost money, despite following the instructions. Vinted claim they are there to support sellers but it’s absolutely not true. Another item I sent is still sitting in a parcel locker in Denmark as the seller had buyers remorse and decided against collecting it, meaning I have lost weeks of selling exposure and this is absolutely okay according to Vinted. When I spoke with customer service, Dominika was rude and absolutely useless, typical Polish customer service. I also once found someone trying to scam, they had lifted pictures from eBay to the item they were supposedly selling, I alerted Vinted and they said the seller had done nothing wrong, despite me providing a link. It’s full of scammers and people who waste your time, and pathetic customer service. It’s mostly run by AI, but when you actually speak to a human they are stupid as a rock. Needless to say I’ll be removing all my listings and selling on eBay from now on. Avoid Vinted.

1 April 2026
Unprompted review
Rated 2 out of 5 stars

Difficult contact with support

Vinted offers no assistance when listing an item or when an ad is removed by Vinted – only referrals to the terms and conditions without providing specific reasons. There's no way to match a parcel to the item's dimensions – parcels are only matched to categories. There's no way to select a specific carrier for specific items, which prevents listing some items. There's no information about the status of some parcels, especially international ones (one of my parcels has been "left the sorting center" for six days now, and I don't know what's next).

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Recommend

Hello! I’ve been using Vinted for a while now and I’m really happy with my experience. I love that the platform works across many countries and makes shipping items so easy.

Selling and buying here feels simple and convenient. Of course, sometimes it takes a bit longer to sell certain items, but overall I’ve managed to sell a lot more here than on other marketplaces.

The payment system is clear and reliable, and I haven’t had any negative experiences so far. Definitely recommend!

28 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look