vitaminplanet.co.uk Reviews 

Didn’t receive my order have sent multiple emails regarding my order no update and no refund absolutely shocking company avoid at all cost.

Should really be zero stars so bad I had a herbal medicine turn up broken glass bottle was packaged terribly just in a bag no protection made several of email contact with them they did not reply tried to call but the number provided is false £23 down the drain but sad thing is we needed the medicine asap lost a week waiting for reply.

Stay far away from these crooks

Order arrived damaged, no response to multiple emails within over 3 weeks

Quick dispatch, using eco friendly packaging and Royal Mail.

I did not receive my purchase. That was apparently delivered on 22 Dec 25.

Never again. Ordered vitamins 5/12/25, their tracking never worked, 3 times I filled in their form to ask where my delivery was, received a bog standard holding reply, but no communication. I did receive my order eventually, but WOULD NOT use this company again.

They charge you the money, don’t deliver the item and then send an email wanting a reviewing saying the item has been delivered. This is definitely a scam site.
Do not order from them.

After a very very very very long wait and many emails. Despite HAVING PAID IN ADVANCE. I have received NOTHING!!!! WHERE IS MY PURCHASE ????

Not had the delivery and no reply from vitaminplanet. Will try to get a charge-back from my credit card. Tracking information doesn't work. They should be removed from the internet.

Worse company ever.. I ordered an item Oil of Oregano with Black Seed Oil Softgels
Oil of Oregano with Black Seed Oil Softgels
but instead of receiving what I’ve ordered some black clothes kinda belt like was send instead so until today no parcel and refund. Disappointed and don’t buy here Not a good comps at all.

Rubbish site!!! I payd but I didn't receive nothing. Scam

I have chased for my order which has not been delivered, it is over 3 weeks overdue. All you can do is complete a form online and then the tell you they will get back to you, usually within 24 hours. 3 days later and still nothing
Have chased but dont hold much hope

Parcel not received

Ridiculous time to wait on product being sent out 2 weeks is not acceptable.

I have have sent 4 emails as I recieved someone else’s order instead of mine . I have also tried ringing ( the number doesn’t work )
I’ve had no reply at all - this has been going on for over a fortnight - worst customer service ever ( as it appears to non existent) and I’m £85 out of pocket with no explanation.

AVOID AT ALL COSTS

MONEY TAKEN AND THEY HAVE DISAPPEARED

worked on their website for about 2 months and no payment was made. worst decision ever first time with uk based company.

I received BioBees Fresh Royal Jelly Elixir and I couldn’t be more pleased with my purchase. Not only did it arrive promptly, but it also came at a much better price compared to other options on the market. What’s more, considering that the product was out of stock almost everywhere, I was relieved to find it available and ready for delivery.

I got my order much sooner then expected