Vodafone UK - Altrincham Reviews 

161
TrustScore 5 out of 5

4.9

116 George Street, WA14 1RF Altrincham, GB


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Rated 5 out of 5 stars

Josh was very helpful in explaining about the new phone and about the transferring of the documents from the old phone.

Company replied

Rated 5 out of 5 stars

Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... See more

Company replied

Rated 5 out of 5 stars

Ibz was amazing and a massive help when looking for a new phone today. He was patient , respectful and informative. He’s also a super nice guy! I couldn’t recommend him enough if you’re in the Alt... See more

Company replied

Rated 5 out of 5 stars

I upgraded my phone by going into Vodafone store in Altrincham. I was greeted by Cory & Anton who were both extremely professional and helpful. We were offered complimentary drinks and nothing was too... See more

Company replied


Company details


Contact info

  • 116 George Street, WA14 1RF, Altrincham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and patient

Very helpful and patient

2 February 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Breedge,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Assistant was v helpful & efficient

12 January 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Christine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent staff /service

Excellent staff /service

12 January 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful guys at Altrincham

Very helpful guys at Altrincham. Very pleased with the service

9 January 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Walker,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer in store service from…

Great customer in store service from Ibz. All in all extremely helpful. Thanks

9 January 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Steve,
 
This is really lovely to hear, thanks for the review!
 
Thanks for the lovely review and fantastic support for Ibz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sami

Sami, he is really good with all the process and really help full thank u for wonderful service.

3 January 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Shiksha,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sami.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sami was very helpful and friendly…

Sami was very helpful and friendly while helping us purchase a new SIM at a great price. Excellent customer service!

3 January 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Vivan,

We truly appreciate your kind words and the amazing support you’ve shown for Sami.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ibz was extremely helpful

Ibz was extremely helpful, knowledgeable and friendly

3 January 2026
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Dawn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into customer store after problems…

Came into customer store after problems online & Sami in store sorted it out for me.

16 December 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Tracy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The guys at the store were great and…

The guys at the store were great and very helpful

16 December 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Apple,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service could not have…

Great customer service could not have been more helpful thank you Sami

2 December 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey William,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sami.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sami was a great assistant very helpful…

Sami was a great assistant very helpful and good at his job friendly and helpful.

2 December 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey there,

Thanks for the lovely review and fantastic support for Sami.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ibz and the rest of the team were…

Ibz and the rest of the team were really professional, efficient, super friendly and gave lots of great advice. Would highly recommend going into the store.

29 November 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Maddison,

Thanks for the lovely review and fantastic support for Ibz and the rest of the team.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Ibz manged been…

Great experience with Ibz manged been with voda a few years now and he managed to get me cheaper contract as I was paying over the odds for it.... great with my sen child.

Thank you loads

29 November 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to the Altrincham store for a…

Came to the Altrincham store for a phone upgrade Josh and Sami were really informative helpful and patient.

Thank you

22 November 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Sharon,
Thanks for the lovely review and fantastic support for Josh and Sami.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always great service at altrincham…

Always great service at altrincham branch. So helpful sami was excellent at explaining everything and very clear with good humour and smile.josh was in the background also helping out they make a great team. Thanks so much

18 November 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

We appreciate you taking the time to leave us such a fantastic review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brillant service cant fault the time…

Brillant service cant fault the time tsken to get my phone set up.thank you sami

3 November 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi. We're happy to hear that you received brilliant service and your phone setup was completed to your satisfaction. We appreciate you taking the time to share your positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Guys Ibz and Sam were both great the…

Guys Ibz and Sam were both great the whole time. Great knowledge and friendly!

11 October 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Ibby at the Altrincham store was extremely knowledgeable, helpful and professional. It the best customer experience at this branch ever. I have been with the Altrincham branch for over 15 years.
Fazila Sciberras

7 October 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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