Josh was very helpful in explaining about the new phone and about the transferring of the documents from the old phone.
Company replied
116 George Street, WA14 1RF Altrincham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Josh was very helpful in explaining about the new phone and about the transferring of the documents from the old phone.
Company replied
Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... See more
Company replied
Ibz was amazing and a massive help when looking for a new phone today. He was patient , respectful and informative. He’s also a super nice guy! I couldn’t recommend him enough if you’re in the Alt... See more
Company replied
I upgraded my phone by going into Vodafone store in Altrincham. I was greeted by Cory & Anton who were both extremely professional and helpful. We were offered complimentary drinks and nothing was too... See more
Company replied
Written by the company
116 George Street, WA14 1RF, Altrincham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very knowledgeable staff member helped us to set up new contracts. It took a while but was painless. Good work Cory!

Reply from Vodafone UK - Altrincham
Great service from Cory helping with my simcard

Reply from Vodafone UK - Altrincham
The team-in Altrincham were super helpful. We came in for a new phone, we got a great deal. Thank you!

Reply from Vodafone UK - Altrincham
The team were very helpful. Especially Dean, whom helped me set up my device. Thank you

Reply from Vodafone UK - Altrincham
Received great customer service in your branch especially from Liam who went above and beyond

Reply from Vodafone UK - Altrincham
Great experience with Kuljeet in store today!

Reply from Vodafone UK - Altrincham
Great service from stephen and Kuljeet! Thanks!

Reply from Vodafone UK - Altrincham
The service I have had today in altrincham store was brilliant, they went through everything I needed to do with no bother

Reply from Vodafone UK - Altrincham

Reply from Vodafone UK - Altrincham
Great service and very friendly - Dyllan

Reply from Vodafone UK - Altrincham
I was made to feel like a valued customer, Dyllan was so helpful and very knowledgeable and is a credit to your company.

Reply from Vodafone UK - Altrincham
Dylan who served me was extremely patient helpful and efficient. I was very impressed with the service I received. Bernard Whelan

Reply from Vodafone UK - Altrincham
Dylan & Manuel at Altrincham Vodafone we’re totally brilliant and helpful - highly recommend answered all my questions - very kind.

Reply from Vodafone UK - Altrincham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.