Vodafone UK - Altrincham Reviews 

161
TrustScore 5 out of 5

4.9

116 George Street, WA14 1RF Altrincham, GB


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Rated 5 out of 5 stars

Josh was very helpful in explaining about the new phone and about the transferring of the documents from the old phone.

Company replied

Rated 5 out of 5 stars

Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... See more

Company replied

Rated 5 out of 5 stars

Ibz was amazing and a massive help when looking for a new phone today. He was patient , respectful and informative. He’s also a super nice guy! I couldn’t recommend him enough if you’re in the Alt... See more

Company replied

Rated 5 out of 5 stars

I upgraded my phone by going into Vodafone store in Altrincham. I was greeted by Cory & Anton who were both extremely professional and helpful. We were offered complimentary drinks and nothing was too... See more

Company replied


Company details


Contact info

  • 116 George Street, WA14 1RF, Altrincham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

New contract sign up…

Very knowledgeable staff member helped us to set up new contracts. It took a while but was painless. Good work Cory!

16 April 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi. Thank you for your review for Cory. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Cory

6 April 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Cory helping with my…

Great service from Cory helping with my simcard

19 March 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi John. Thank you for your review for Cory. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The team-in Altrincham were super…

The team-in Altrincham were super helpful. We came in for a new phone, we got a great deal. Thank you!

11 March 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi there,

We appreciate your feedback and kind words about Altrincham team. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The team were very helpful

The team were very helpful. Especially Dean, whom helped me set up my device. Thank you

11 March 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Mark,

We appreciate your review and kind words about Dean. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Received great customer service in your branch especially from Liam who went above and beyond

14 February 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Andrew!

Thank you for your feedback. We're so glad to hear you had a positive experience in store with Liam.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Kuljeet in store…

Great experience with Kuljeet in store today!

12 February 2024
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Annie,

Thanks for sharing your experience in store with Kuljeet. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The service I have had today in…

The service I have had today in altrincham store was brilliant, they went through everything I needed to do with no bother

16 October 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Irene,

Thanks for taking your time to leave this review for our Altrincham store.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Really good customer support

28 September 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Oona,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service as always polite and quick

1 September 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Samantha. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and very friendly

Great service and very friendly - Dyllan

31 August 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Robert,

Thanks for taking the time to leave this positive review and feedback! We're pleased to hear about your experience with us.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was made to feel like a valued…

I was made to feel like a valued customer, Dyllan was so helpful and very knowledgeable and is a credit to your company.

13 July 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Susan,

Thanks for the lovely review and fantastic support for Dyllan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan who served me was extremely…

Dylan who served me was extremely patient helpful and efficient. I was very impressed with the service I received. Bernard Whelan

12 July 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi MR B WHELAN,

This is a lovely review for Dylan. Thanks for taking your time to leave the review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team




Rated 5 out of 5 stars

Good service

Great service

8 July 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Trevor, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful!

5 July 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Kate,

I'm glad to hear you've found our store helpful.

Thanks for your review. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team


Rated 5 out of 5 stars

Good service

10 June 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Mohammed,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan & Manuel at Altrincham Vodafone…

Dylan & Manuel at Altrincham Vodafone we’re totally brilliant and helpful - highly recommend answered all my questions - very kind.

7 June 2023
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Debbie,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

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