Vodafone UK - Andover Reviews 

527
TrustScore 5 out of 5

5.0

39 High Street, SP10 1LP Andover, GB


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Rated 5 out of 5 stars

My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... See more

Company replied

Rated 5 out of 5 stars

I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... See more

Company replied

Rated 4 out of 5 stars

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... See more

Company replied

Rated 5 out of 5 stars

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... See more

Company replied


Company details


Contact info

  • 39 High Street, SP10 1LP, Andover, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

527 reviews

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5.0

All reviews

(527)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Ross was really helpful when choosing a…

Ross was really helpful when choosing a new phone, very friendly and professional.

24 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Agit,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff .

Very helpful staff . Thank you Joshua & the Manager Ross. Andover Town Center Branch 🙏🙏🙏😊😊😊

25 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Josephine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was explain and nothing was…

Everything was explain and nothing was rushed. Joshua took his time am satisfied overall.

24 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Elto,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alexandra was amazing

24 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Gordon,

Thanks for the lovely review and fantastic support for Alexandra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alexandra was helpful and gave an…

Alexandra was helpful and gave an amazing service

24 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Keith,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well communicated

Well communicated, lovely manners

18 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alexandra Is Amazing!

Alexandra was so helpful, she was friendly and professional and saved us money on our broadband.

14 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Jacob,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was great for transfer

10 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

HeySteve
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross was really good and sorted my new…

Ross was really good and sorted my new phone out

8 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Wallop,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross was very helpful

8 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Friendly, fast, knew his stuff. Great manner about him

7 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Hugo,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was great thank you to…

My experience was great thank you to Rob always helpful 😊

5 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Stuart,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake at the Andover store great customer service

Jake at the Andover Vodaphone went above and beyond to find me a great international deal.

Patient and excellent customer service

5 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey there,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was absolutely brilliant

Jake was absolutely brilliant! Clear and informative, friendly yet professional - an absolute star!

5 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Julie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was excellent and looked after us…

Jake was excellent and looked after us very well

5 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross did a great job with sorting my…

Ross did a great job with sorting my new phone out

3 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Richard,

Thanks for the lovely review and fantastic support for Jerry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great advisor saved me quite a bit of…

Great advisor saved me quite a bit of money and could not have been more helpful

2 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Agnes,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross was great

1 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service received for data…

Great service received for data transfer by Josh

1 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Nicola,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super friendly and helpful

Super friendly and helpful! Thanks Josh for all your help both today and last weekend

1 February 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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