Vodafone UK - Andover Reviews 

527
TrustScore 5 out of 5

5.0

39 High Street, SP10 1LP Andover, GB


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Rated 5 out of 5 stars

My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... See more

Company replied

Rated 5 out of 5 stars

I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... See more

Company replied

Rated 4 out of 5 stars

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... See more

Company replied

Rated 5 out of 5 stars

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... See more

Company replied


Company details


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  • 39 High Street, SP10 1LP, Andover, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

527 reviews

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5.0

All reviews

(527)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been dealing with the most…

I have been dealing with the most wonderful person. Robbie has been wonderful. You must be very proud to have someone like him in the company.

8 June 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Gladys,

Thanks for the lovely review and fantastic support for Robbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Jake in Andover

Great help from Jake in Andover, we got a new phone and new sim at great prices. Well done Vodafone, you are very competitive now on plans too !

6 June 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Annie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robbie served us today

Robbie served us today, they were very helpful, quick to see and serve us. after a very stressful day made the whole experience very bearable

6 June 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Jake,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake 5*

Jake was lovely, friendly and professional. It was a really quick process. Highly recommend

6 June 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Scott,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect experience Jake was really…

Perfect experience Jake was really helpful and insightful, knew his stuff!!

5 June 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Martin,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was very helpful

Jake was very helpful

3 June 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Kenneth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I had Paige helping in store and…

Today I had Paige helping in store and she was a great help and made sure she gave all options that would work best for me , I have left with a new phone and am so happy Thankyou Paige !

2 June 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Mia,

Thanks for the lovely review and fantastic support for Paige.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paige was great thank you!

Paige was great thank you!

1 June 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you so much Paige for being quick…

Thank you so much Paige for being quick and smiley had a great experience thanks again

30 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Phil,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful and friendly

Super helpful and friendly

27 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Maryhan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paige was absolutely excellent

Paige was absolutely excellent! Went above and beyond to help a credit to your store!

26 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Harle,

Thanks for the lovely review and fantastic support for Paige.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paige was brilliant!

Paige was brilliant! Really helpful and covered everything I needed to know about getting a new phone. Super chatty and friendly!

25 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Jessica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross was great

24 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was very helpful in helping me get…

Jake was very helpful in helping me get a new phone

21 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Gladys,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was a great help from the moment I…

Josh was a great help from the moment I walked into the store. Very happy with the service I received

18 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh helped sort my phone for me

18 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service today in the shop…

Excellent service today in the shop today. Robbie was able to find and fix the issue on my phone with rapid speed. Thanks for a wonderful and speedy service!

15 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Richard,

Thanks for the lovely review and fantastic support for Robbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience in Vodafone recently

Great experience in Vodafone recently! Paige was very welcoming & friendly, she explained everything so clearly & got us a really good deal- thank you

13 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Kayley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience in Andover Vodafone today…

My experience in Andover Vodafone today was really good and helped put my mind at ease. I sat with Robbie and he was really nice and very knowledgeable

15 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to Vodafone today to pick my…

Went in to Vodafone today to pick my new phone and for help to transfer my information from my old phone. Thank you Robbie for your help and patience with me learning how to use my new phone.

15 May 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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