My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... See more
Company replied
39 High Street, SP10 1LP Andover, GB
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My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... See more
Company replied
I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... See more
Company replied
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... See more
Company replied
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... See more
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39 High Street, SP10 1LP, Andover, United Kingdom
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I have been dealing with the most wonderful person. Robbie has been wonderful. You must be very proud to have someone like him in the company.

Reply from Vodafone UK - Andover
Great help from Jake in Andover, we got a new phone and new sim at great prices. Well done Vodafone, you are very competitive now on plans too !

Reply from Vodafone UK - Andover
Robbie served us today, they were very helpful, quick to see and serve us. after a very stressful day made the whole experience very bearable

Reply from Vodafone UK - Andover
Jake was lovely, friendly and professional. It was a really quick process. Highly recommend

Reply from Vodafone UK - Andover
Perfect experience Jake was really helpful and insightful, knew his stuff!!

Reply from Vodafone UK - Andover

Reply from Vodafone UK - Andover
Today I had Paige helping in store and she was a great help and made sure she gave all options that would work best for me , I have left with a new phone and am so happy Thankyou Paige !

Reply from Vodafone UK - Andover

Reply from Vodafone UK - Andover
Thank you so much Paige for being quick and smiley had a great experience thanks again

Reply from Vodafone UK - Andover

Reply from Vodafone UK - Andover
Paige was absolutely excellent! Went above and beyond to help a credit to your store!

Reply from Vodafone UK - Andover
Paige was brilliant! Really helpful and covered everything I needed to know about getting a new phone. Super chatty and friendly!

Reply from Vodafone UK - Andover
Jake was very helpful in helping me get a new phone

Reply from Vodafone UK - Andover
Josh was a great help from the moment I walked into the store. Very happy with the service I received

Reply from Vodafone UK - Andover
Excellent service today in the shop today. Robbie was able to find and fix the issue on my phone with rapid speed. Thanks for a wonderful and speedy service!

Reply from Vodafone UK - Andover
Great experience in Vodafone recently! Paige was very welcoming & friendly, she explained everything so clearly & got us a really good deal- thank you

Reply from Vodafone UK - Andover
My experience in Andover Vodafone today was really good and helped put my mind at ease. I sat with Robbie and he was really nice and very knowledgeable

Reply from Vodafone UK - Andover
Went in to Vodafone today to pick my new phone and for help to transfer my information from my old phone. Thank you Robbie for your help and patience with me learning how to use my new phone.

Reply from Vodafone UK - Andover
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