Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... See more
Company replied
Location
Switch location2 County Square, TN23 1YA Ashford, GB
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I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit. Rob was friendly, professional, and took the time to explain everyth... See more
Company replied
Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three. His customer service was excellent in porting our numbers back to Vodafone.... See more
Company replied
Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was r... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Ashford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 County Square, TN23 1YA, Ashford, United Kingdom
4.9
Excellent
230 reviews
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Emma was very nice and was very helpful
Emma was very nice and was very helpful
22 July 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Isa,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt has been a wonderful help & we’re…
Matt has been a wonderful help & we’re back on track now. Thank you so much
21 July 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Christian,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Owen was very efficient and answered…
Owen was very efficient and answered all my questions. Care to detail was excellent. Helped me with a new phone and transferred all my data.
14 July 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Conor was an amazing help with helping…
Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be back here in the future!
13 July 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant customer service by Owen
Brilliant customer service by Owen. Solved my query.
13 July 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Customer Service
Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was really easy, thank you so much
10 July 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Henrietta,
Thanks for the lovely review and fantastic support for Conor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dealt with Anu instore
Dealt with Anu instore. Was friendly and personable. Dealth with my query swiftly. Would recommend.
9 July 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Sangam,
Thanks for the lovely review and fantastic support for Anu.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tech Support - Thank you!
Alex was able to help with a few problems on my phone. Very helpful!
9 July 2026
Unprompted review
Reply from Vodafone UK - Ashford
"Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Alex was able to help with a tricky…
Alex was able to help with a tricky tech problem. Very patient and helpful. Thank you!
8 July 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Ruth,
Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from vodaphone
Great service from vodaphone, Alex from Ashford Kent branch was fantastic all the way through the process of getting a new phone. So helpful and friendly, I will definitely be back in the future to purchase more items. Well done guys!
7 July 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Ebony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Owen was fabulous
Owen was fabulous, very helpful and very patient great customer service
29 June 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Tanya,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I visited the Vodafone store in Ashford…
I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit.
Rob was friendly, professional, and took the time to explain everything clearly. He answered all of my questions and made sure I understood my options without any pressure. The whole process was straightforward and much less stressful than I expected.
It’s refreshing to receive genuinely helpful customer service, and Rob’s patience and knowledge made a real difference. Thank you for your help – it was very much appreciated.
23 June 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Elizabeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three.
His customer service was excellent in porting our numbers back to Vodafone. He spent ages with us over a number of days. All sorted now.
11 June 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Julieanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Owen was a great help with helping…
Owen was a great help with helping organize a new contract
3 June 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic!
Fantastic!
Ashford Branch, County Square
100/100 for their customer service. Anudan was very professional and helped me choose a suitable broadband to suit my needs. Well done to the Manager & staff.
31 May 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Coogie ,
Thanks for the lovely review and fantastic support for Anudan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Alex 5 star
Alex so helpful and knowledgable with setting up our board-band and sim contract . Alex provided 5 star service ! Thank you :)
31 May 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
LEE WAS AMAZING- he really helped me I…
LEE WAS AMAZING- he really helped me I went into o2 and ee and explained I’ve got a remortgage soon and need to get a sim that does no credit checks for a while and they both made it so hard I ended up leaving the shop and this being the 3rd store I went to. I went in explained it to Lee he said yes that’s fine and I asked what I need to do he said ‘you don’t need to do anything, these are our deals- which one do you want’- he also presented himself really well and looked happy to be there. I have been walking around for ages trying to get it sorted and he had it sorted within a few seconds. The other two stores lost a customer due to them trying to trap me into a contact. Lee listened to me and was probably the first sales person to do a proper job. I’m looking to get new contracts out for my sister and myself and I’ll 100% be coming here now, I’ll also be recommending it to anyone. Lee turned what the other providers made a 30 minute job into a 3 second job. Really really taken back with how efficient he was, so rare nowadays. Thanks again Lee
28 May 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Annabel,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodaphone Ashford
Matt was extremely helpful and patient in setting up my new phone. Excellent service.
21 May 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Mary,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt at Vodafone Ashford was so helpful…
Matt at Vodafone Ashford was so helpful and lovely sorting my phone out, couldn’t have fault his service!
10 May 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Katie,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Working with Alex today
Working with Alex today, got the best ever customer experience. Also managed all my issues with Three. Customer support was really welcoming. 10 stars today! Highly recommended.
7 May 2026
Unprompted review
Reply from Vodafone UK - Ashford
Hey Mariana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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