Vodafone UK - Aylesbury Reviews 

218
TrustScore 5 out of 5

4.9

36 Friars Square, HP20 2SP Aylesbury, GB


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Rated 5 out of 5 stars

I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... See more

Company replied

Rated 5 out of 5 stars

Mohammed he is really nice to us despite we came multiple times but all went well thanks so much Mohammed for the help we really appreciate it

Company replied

Rated 5 out of 5 stars

No queue. V knowledgeable and friendly guy. Happy to answer my very non expert questions and sorted out my query and contact super quickly without rushing me and explaining everything clearly. Def wor... See more

Company replied

Rated 5 out of 5 stars

Callum was super helpful made the whole experience smooth and easy, I upgraded my phone and ended up paying less !I usually upgrade over the phone but would come and see Callum again next time thanks... See more

Company replied


Company details


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  • 36 Friars Square, HP20 2SP, Aylesbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

218 reviews

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4.9

All reviews

(218)

39,923 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clearly, answered all of our questions, and made the whole process completely stress-free.

After some frustrating experiences in the past, we were expecting things to be complicated, but Connor completely changed our perception. He made everything straightforward, efficient, and genuinely enjoyable. Nothing felt rushed, and we left feeling confident that everything had been set up correctly.

31 July 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Vicki,

Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed he is really nice to us…

Mohammed he is really nice to us despite we came multiple times but all went well thanks so much Mohammed for the help we really appreciate it

22 July 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Collecting new phones

Staff are all brilliant and customer service is amazing

16 July 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Paris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sarfaraz was very helpful

Sarfaraz was very helpful, so mission accomplished with Vodafone today. Thank you.

11 July 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

I spoke to Wilson

I spoke to Wilson. He was very helpful. I was able to find what I was looking for. Thank you.

10 July 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, all good

8 July 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had an amazing experience

Had an amazing experience. Great job done by Connor !!

2 July 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Komal,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Value for money

24 June 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Glenis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Arjun

18 June 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was very helpful and listened to…

Callum was very helpful and listened to my requirements

10 June 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Pat,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service

5 June 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Elzbieta,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum Vodafone Aylesbury

Good deal on my sim cards and very helpful

4 June 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor got me a new phone and…

Connor got me a new phone and transferred data for me thank you

29 May 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful team

Very helpful team

Many thanks

28 May 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was super helpful easier than calling.

Callum was super helpful made the whole experience smooth and easy, I upgraded my phone and ended up paying less !I usually upgrade over the phone but would come and see Callum again next time thanks again !

28 May 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Sharona,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was very helpful

Connor was very helpful in sorting out two new sim cards while also assuring me throughout and retaining the number

28 May 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Terry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Aylesbury store very helpful

Callum in the Aylesbury store was very affable, knowledgeable and above all patient. Although part his job is to sell, he was not pushy gave me a number of options to choose from.
It was a pleasure not having an in my face sell a product come what may person.
He listened and tailored the product to my needs and budget, a pleasure going to the store. A six star service.

17 May 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience. Arjun was very knowledgeable and helpful. Thank you!

8 May 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arjun sorted out very good deal for me…

Arjun sorted out very good deal for me saved me money. Highly recommend

7 May 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Felhi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent & informative service

Excellent & informative service. Extremely polite & helpful.

7 May 2026
Unprompted review
Vodafone UK - Aylesbury logo

Reply from Vodafone UK - Aylesbury

Hey Julia,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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