Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more
Company replied
Location
Switch location182 High Street, KA7 1RQ Ayr, GB
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See what reviewers are saying
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more
Company replied
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
Company replied
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Ayr
Written by the company
Contact info
182 High Street, KA7 1RQ, Ayr, United Kingdom
4.8
Excellent
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great
Heather was so helpful! I picked my phone and got a great deal very quickly. Thank you
28 August 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Aisha,
Thanks for the lovely review and fantastic support for Heather.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Heather, You're A Star
Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits for working in a customer service focused company.
22 August 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Trunk,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by charlie
I was served by charlie
As always, very satisfied.
Prompt
Professional
Perfect
9 August 2026
Unprompted review
Reply from Vodafone UK - Ayr
"Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very Helpful Retail Adviser
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
9 August 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hi Sharon, thank you so much for your wonderful review and the amazing support you’ve shown for Yvette, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Rosie
Rosie
Made everything clear and simple and was great to deal with.
8 August 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Aaron,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hi i was in vodaphone ayr to he was…
Hi i was in vodaphone ayr to he was so helpful with my bill and broadband hes the one to speak to paul
8 August 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Janet,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rosie was very helpful snd polite
18 July 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Marie,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ayr
Hey Robert,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contract renewal
Came in to discuss contract options following my contract ending. Simon quickly identified a better deal. Service was efficient, friendly and honest. Fantastic experience!
15 July 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Lee,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Rosie!
Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!
13 July 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Daniel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yvette in the Ayr advisor was…
Yvette in the Ayr advisor was fantastic when we had a problem with our phone she sorted us and gave us assurance to work the phone. 5 stars. Would recommend.
13 July 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Christine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Stevie was 1st class amazing service…
Stevie was 1st class amazing service thanks so much
9 July 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had issue with iPhone
Had issue with iPhone , Heather & Charlie were very good and resolved my problem thanks
6 July 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Our adviser Simon was fabulous
Our adviser Simon was fabulous! Thank you so much
4 July 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Kellas,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yvette was fantastic at sorting out a…
Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she was on the ball & fixed it straight away for me. 100% would recommend.
26 June 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andrew was extremely helpful and…
Andrew was extremely helpful and patient. He managed to save us money and talked us through all the various options. I would definitely recommend Vodafone Ayr and will continue to be a customer there.
13 June 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Shielah,
Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yvette very very helpful and pleasantl
9 June 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Jesse,
Thanks for the lovely review and fantastic support for Yvette.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Andrew
Exellent service from Andrew in Ayr. Was able to get me a better deal and save me some money. Thank you very much
7 June 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Jeanette,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Andrew
Excellent services. Came and got a new phone and saw Amdrew, the manager, who listened and helped set myself up with a new phone and keep my bills the same. Thank you very much.
7 June 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey Sammy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew found a better deal than what I…
Andrew found a better deal than what I was on when I enquired about home broadband. A previous person said I was on the best plan, but Andrew found one better! Very helpful, no waiting!
6 June 2026
Unprompted review
Reply from Vodafone UK - Ayr
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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