I was served by Ciaran who was a new team member training with David the store manager. I had Very positive experience, great customer service from a professional team, highly recommend. They list... See more
Company replied
Location
Switch locationUnit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
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See what reviewers are saying
Thomas was brilliant..my screen wss barely legible and yet he managed to retrieve all of the contents of my phone and tranfer them to my new phone. Im very happy snd relieved. Thank you Thomas.
Company replied
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... See more
Company replied
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Ballymena
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, United Kingdom
4.9
Excellent
107 reviews
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Thomas was brilliant..my screen wss…
Thomas was brilliant..my screen wss barely legible and yet he managed to retrieve all of the contents of my phone and tranfer them to my new phone.
Im very happy snd relieved.
Thank you Thomas.
24 May 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgable staff…
Very helpful and knowledgable staff (Katy and Yasmin). Positive experience.
16 May 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Yasmin was the most helpful person I…
Yasmin was the most helpful person I have ever had, she is such an asset to Vodafone. Thank you Yasmin
8 May 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Ms Smith,
Thanks for the lovely review and fantastic support for Yasmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ballymena
Hey Richard,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was really helpful
Thomas was really helpful. Went out off his way to help us upgrade our phones.
Very friendly.
3 May 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Arlene,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great
Great. Very helpful staff. Ciaran went beyond to find the best deal suitable for me. He is a nice and pleasant person
23 April 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Cristina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Supported by Ciaran in the Ballymena…
Supported by Ciaran in the Ballymena store who helped me sort out some contract needs with great patience and a high standard of customer care. Thanks Ciaran and I would recommend the in store experience.
23 April 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Great experience . Dave was very helpful and had a great insight into my needs. Could not recommend him enough !
14 April 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Naylor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Was dealt with by a girl called Katy…
Was dealt with by a girl called Katy nothing was too much trouble, very professional in all things, was a real pleasure to do business with Vodafone as a result
10 April 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
David store manager was very helpful…
David store manager was very helpful and took the time to explain everything
8 April 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Carla,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ballymena
Hey Gareth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas and David both 5 star service.
5 star customer service from both Thomas and David today in the Ballymena branch.
They where amazing, extremely helpful for myself and partner with our choices and purchases today.
A credit to Vodafone.
4 April 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ballymena
HeyWilliam
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ciaran was so friendly and very…
Ciaran was so friendly and very helpful. Helped me get my contract sorted and was quick and effective and doing so
24 March 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Nicole,
Thanks for the lovely review and fantastic support for Ciaran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Called at Ballymena branch and spoke to…
Called at Ballymena branch and spoke to an advisor Thomas, who was extremely helpful , polite and sorted my problem, as my phone was faulty.
It is lovely to be able to deal face to face with staff in a store.
23 March 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great staff
Lovely, friendly staff,so nice to chat to real people. Very helpful .
18 March 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Was served by Ciaran today
Was served by Ciaran today, He was extremely pleasnt and made the experince very easy and streamline would one hundred percent recomend vodafone to freinds after this experince
13 March 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very fast service,and friendly staff
Very fast service,and friendly staff
8 March 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Marian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The consultant David was great at…
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in person. Delivery was quick. I recommend Vodafone Ballymena.
27 February 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great people awful systems
Ciaran and his colleagues were great. The systems they had to use were dreadful. 2.5 hours to buy 2 iPhones. Vodafone senior staff should spend a day using this dogs dinner of systems to fully appreciate their staff.
12 February 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Eddie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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