Vodafone UK - Banbury Reviews 

573
TrustScore 5 out of 5

5.0

Unit 59 , Castle Quay, OX16 5UH Banbury, GB


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Rated 5 out of 5 stars

I was anxious when i walked in and was immediately greeted with empathy, respect and patience. My needs were realized by the highly trained staff especialy Martyna. I am so pleased i listened to the... See more

Company replied

Rated 5 out of 5 stars

Fantastic Store excellent staff , today i dealt with Martyna and Paul (Manager) . From start to finish the whole process wasn't quick but the problem was quite complex BUT Martyna made sure she he... See more

Company replied

Rated 5 out of 5 stars

Amreen- I came into store today to ask about my upgrade which I was getting messages from Vodafone to come in and upgrade. The lovely lady in store was very honest and efficient and helped me bring my... See more

Company replied

Rated 5 out of 5 stars

Martyna has been wonderful fixing a problem caused by my old network. After a week and a half of giffgaff mucking me about it was such a joy to walk into the store and have Martyna to completely fix i... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Banbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 59 , Castle Quay, OX16 5UH, Banbury, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

573 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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5.0

All reviews

(573)

40,333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amreen was very helpful and…

Amreen was very helpful and understanding of the complexity of starting a new contract 👍 😀.

7 August 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Mark,
Thanks for the lovely review and fantastic support for Amreen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in today spoke to jacob great…

Came in today spoke to jacob great service

31 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Claire,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Annmarie very amazing ourstanding…

Annmarie very amazing ourstanding service fast and professional

30 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service excellent

Service excellent ! Blinded me with knowledge tham you amreen

29 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury


Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen was

Amreen was , very professional and helpful

29 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen : Great service

Great service, quick and effi3nt to 10/10

28 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service helped me with my…

Excellent service helped me with my handset issue and was very happy -lady called aMMREEN helped

28 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Arthur,

Thanks for the lovely review and fantastic support for Ammreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- great service thank you

25 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- helped found very good deal…

Amreen- helped found very good deal thanks you

24 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- great service 5 stars

Amreen- great service 5 stars

24 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - fab service really patient

23 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Sarah,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- 5 star

Amreen- very helpful and excellent

23 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Sarah,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - Great deal good service

23 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - thank you good service

23 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Jude,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

AMREEN

AMREEN - GREAT SERVICE

23 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - good service

23 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

"Hey Mark,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Amreen

Amreen - outstanding service everything i come in store

23 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey David,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen good service

23 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- great splendid

Amreen- great splendid

22 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Geoff ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- wonderful service

Amreen- wonderful service

22 July 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Liz,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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