Vodafone UK - Belfast Forrestside Reviews 

164
TrustScore 5 out of 5

4.9

27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB


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Rated 5 out of 5 stars

Scott is very transparent, informative, and helpful. Able to answer all our queries. Customer service went above and beyond. Very welcoming. People oriented.

Company replied

Rated 5 out of 5 stars

A very helpful, pleasant agent Andrea at Forestside. Sorted our problems out efficiently and with a smile. Lisburn shop was awful… most unhelpful and disinterested girl yesterday.

Company replied

Rated 5 out of 5 stars

Andrea in forestside vodafone was amazing...kind patient and extremely good at her job. put me at ease immediately and nothing was too much ....

Company replied

Rated 4 out of 5 stars

Scott is brilliant, fixed my issues, explained everything, promote him. But keep Scott at Forestside, he would be a great staff trainer.

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Belfast Forrestside

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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1-star

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4.9

All reviews

(164)

40,834 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding service

Outstanding service this morning in the Forestside branch. Pleasant, helpful and efficient.

9 July 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Lorna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was happy thank you god bless you

8 July 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Sebos,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team
--------

Rated 5 out of 5 stars

Very transparent

Scott is very transparent, informative, and helpful. Able to answer all our queries. Customer service went above and beyond. Very welcoming. People oriented.

8 July 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Ethz,

Thanks for the lovely review and fantastic support for .Scott

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

The advisor was brilliant

The advisor was brilliant. Very informative, patient and helpful

5 July 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Kerry,
Thanks for the lovely review and the fantastic support you’ve shown for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodaphone

A very helpful, pleasant agent Andrea at Forestside.
Sorted our problems out efficiently and with a smile.
Lisburn shop was awful… most unhelpful and disinterested girl yesterday.

5 July 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Ann,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Michael

Very good service from Michael. They fixed my texting problem for me.

4 July 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Barry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great advice

Great advice and deal
Brilliant team .!
Andreea was extremely helpful

3 July 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Jean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dale was fantastic

Dale was fantastic, so friendly , helpful and knowledgeable

2 July 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience with Dayle

Fantastic experience with Dayle. Made the visit to upgrade my Device and Airtime plan very easy.

28 June 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Conor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dayle was a great help and very…

Dayle was a great help and very understanding of my needs

26 June 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Steven,

Thanks for the lovely review and fantastic support for Dayle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Andrea in forestside vodafone was…

Andrea in forestside vodafone was amazing...kind patient and extremely good at her job. put me at ease immediately and nothing was too much ....

19 June 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Jacqueline,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was supremely pleasant and helpful

Ben was supremely pleasant and helpful. A wonderful ambassador for Vodafone

5 June 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Ronnie,

Thanks for the lovely review and the fantastic support you’ve shown for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was amazing

Scott was amazing , unbelievably helpful and full of information. Sorted my plan so quickly . Very much appreciated . Thank you

27 May 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Frances,

Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service and friendly got the…

Brilliant service and friendly got the black s26 ultra

12 May 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Nathan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful and calm

12 May 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Julian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Scott was amazing he was able to save…

Scott was amazing he was able to save money and offered us awesome deals
Thank you so much

4 May 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Sung,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Neal was a great help and explained…

Neal was a great help and explained everything to us as needed

2 May 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I just got a broadband and super reccomend them

I just got a broadband and multi sim pack from Vodafone. Michael was really helpful and friendly. Super recommended Forest Side Vodafone.

1 May 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Pranav,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service as always

Great service as always. Michael was very helpful

1 May 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thay actually solve my problem today…

Thay actually solve my problem today they are amazing 2 months i was trying to solved it online nothing ,this people made sure im not leaving without solving my problem and people like them keeping me with Vodafone 10 years absolutely amazing staff Andrea and the fella I sadly don't remember his name . Appreciate a lot 🙏

24 April 2026
Unprompted review
Vodafone UK - Belfast Forrestside logo

Reply from Vodafone UK - Belfast Forrestside

Hey Maria,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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