From the moment I was in the door I was made to feel very welcome, extremely helpful as I am a older shopper every thing explained, ten out of ten
Company replied
Location
Switch location27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
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See what reviewers are saying
Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... See more
Company replied
I went to ask for advice about vodafone broadband. Scott was brilliant and provided all the advice I needed to make an informed decision. I really appreciate good service and Scott was excellent.
Company replied
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Belfast Forrestside
Written by the company
Contact info
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, United Kingdom
4.9
Excellent
175 reviews
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Forestside store
My mother went into Forestside store today for help with the contact list on her phone. Instead of helping her the staff member restored her phone to factory settings and handed it back. Effectively leaving an 82 year old woman who lives alone without a functioning phone. Beyond poor service.
28 September 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Jenny,
I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
From the moment I was in the door I was…
From the moment I was in the door I was made to feel very welcome, extremely helpful as I am a older shopper every thing explained, ten out of ten
28 September 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Anne,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service, great staff
Dayle, Michael, Pete and Ben were all very helpful with getting me a new SIM only deal
17 September 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Arigon,
Thanks for the lovely review and fantastic support for Dayle, Michael, Pete and Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadband advice.
I went to ask for advice about vodafone broadband. Scott was brilliant and provided all the advice I needed to make an informed decision. I really appreciate good service and Scott was excellent.
14 September 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Olive,
Thanks for the lovely review and fantastic support for Scott. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was amazing and was a great help…
Scott was amazing and was a great help in helping me upgrade my phone
3 September 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Justin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service & assistance from Andrea…
Great service & assistance from Andrea at Vodafone Lesley Forrestside. I received a great new offer to renew my phone contract & went ahead to subscribe to a new broadband plan as well! Highly recommended!
1 September 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Amir,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleasant adviser's professionally…
Very pleasant adviser's professionally dealt with. No issues and everything well explained
14 August 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was so patient and helpful with…
Scott was so patient and helpful with my partners upgrade today! At forestside Belfast. Pleasant. Made conversation. Answered all questions in a way we could understand. Would deal with him again. Thank you Scott ⭐️⭐️⭐️⭐️⭐️
8 August 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Leanne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fuss free
Very professional-
informative, friendly, understanding, patient and therefore a fuss free contract.
Options available clearly explained.
6 August 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Heather,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff in Forestside (Andrea) are…
The staff in Forestside (Andrea) are exceptionally helpful all the time
3 August 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey there,
Thanks for the lovely review and fantastic support for Andrea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Peter at Forestside
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn't have asked for better customer service
26 July 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Andrew,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nothing was too much trouble for Neil.
Nothing was too much trouble for Neil.
He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊
Great customer service. Thank you, much appreciated 👍
23 July 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrea was so Professional and made my…
Andrea was so Professional and made my experience wonderful
15 July 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Edward,
Thanks for the lovely review and fantastic support for Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service
Outstanding service this morning in the Forestside branch. Pleasant, helpful and efficient.
9 July 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Lorna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was happy thank you god bless you
8 July 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Sebos,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
--------
Very transparent
Scott is very transparent, informative, and helpful. Able to answer all our queries. Customer service went above and beyond. Very welcoming. People oriented.
8 July 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Ethz,
Thanks for the lovely review and fantastic support for .Scott
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The advisor was brilliant
The advisor was brilliant. Very informative, patient and helpful
5 July 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Kerry,
Thanks for the lovely review and the fantastic support you’ve shown for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone
A very helpful, pleasant agent Andrea at Forestside.
Sorted our problems out efficiently and with a smile.
Lisburn shop was awful… most unhelpful and disinterested girl yesterday.
5 July 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Ann,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from Michael
Very good service from Michael. They fixed my texting problem for me.
4 July 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Barry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great advice
Great advice and deal
Brilliant team .!
Andreea was extremely helpful
3 July 2026
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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