Scott is very transparent, informative, and helpful. Able to answer all our queries. Customer service went above and beyond. Very welcoming. People oriented.
Company replied
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Scott is very transparent, informative, and helpful. Able to answer all our queries. Customer service went above and beyond. Very welcoming. People oriented.
Company replied
A very helpful, pleasant agent Andrea at Forestside. Sorted our problems out efficiently and with a smile. Lisburn shop was awful… most unhelpful and disinterested girl yesterday.
Company replied
Andrea in forestside vodafone was amazing...kind patient and extremely good at her job. put me at ease immediately and nothing was too much ....
Company replied
Scott is brilliant, fixed my issues, explained everything, promote him. But keep Scott at Forestside, he would be a great staff trainer.
Company replied
Written by the company
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding service this morning in the Forestside branch. Pleasant, helpful and efficient.

Reply from Vodafone UK - Belfast Forrestside

Reply from Vodafone UK - Belfast Forrestside
Scott is very transparent, informative, and helpful. Able to answer all our queries. Customer service went above and beyond. Very welcoming. People oriented.

Reply from Vodafone UK - Belfast Forrestside
The advisor was brilliant. Very informative, patient and helpful

Reply from Vodafone UK - Belfast Forrestside
A very helpful, pleasant agent Andrea at Forestside.
Sorted our problems out efficiently and with a smile.
Lisburn shop was awful… most unhelpful and disinterested girl yesterday.

Reply from Vodafone UK - Belfast Forrestside
Very good service from Michael. They fixed my texting problem for me.

Reply from Vodafone UK - Belfast Forrestside
Great advice and deal
Brilliant team .!
Andreea was extremely helpful

Reply from Vodafone UK - Belfast Forrestside
Dale was fantastic, so friendly , helpful and knowledgeable

Reply from Vodafone UK - Belfast Forrestside
Fantastic experience with Dayle. Made the visit to upgrade my Device and Airtime plan very easy.

Reply from Vodafone UK - Belfast Forrestside
Dayle was a great help and very understanding of my needs

Reply from Vodafone UK - Belfast Forrestside
Andrea in forestside vodafone was amazing...kind patient and extremely good at her job. put me at ease immediately and nothing was too much ....

Reply from Vodafone UK - Belfast Forrestside
Ben was supremely pleasant and helpful. A wonderful ambassador for Vodafone

Reply from Vodafone UK - Belfast Forrestside
Scott was amazing , unbelievably helpful and full of information. Sorted my plan so quickly . Very much appreciated . Thank you

Reply from Vodafone UK - Belfast Forrestside
Brilliant service and friendly got the black s26 ultra

Reply from Vodafone UK - Belfast Forrestside
Scott was amazing he was able to save money and offered us awesome deals
Thank you so much

Reply from Vodafone UK - Belfast Forrestside
Neal was a great help and explained everything to us as needed

Reply from Vodafone UK - Belfast Forrestside
I just got a broadband and multi sim pack from Vodafone. Michael was really helpful and friendly. Super recommended Forest Side Vodafone.

Reply from Vodafone UK - Belfast Forrestside

Reply from Vodafone UK - Belfast Forrestside
Thay actually solve my problem today they are amazing 2 months i was trying to solved it online nothing ,this people made sure im not leaving without solving my problem and people like them keeping me with Vodafone 10 years absolutely amazing staff Andrea and the fella I sadly don't remember his name . Appreciate a lot 🙏

Reply from Vodafone UK - Belfast Forrestside
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.