I was anxious about transferring to a new phone but Molly managed everything brilliantly with a super calm and unflappable style. Later I went back and another member of this excellent team helped me... See more
Company replied
13 Toll Gravel, HU17 9AA Beverley, GB
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I was anxious about transferring to a new phone but Molly managed everything brilliantly with a super calm and unflappable style. Later I went back and another member of this excellent team helped me... See more
Company replied
The young man who helped us was BAILEY. He was so helpful in every way. at times as we had to re visit he was extremely busy but nothing was too much trouble. As a former retailer I would employ this... See more
Company replied
I would like to say how helpful and kind Caitlin Pashley was with my enquiry yesterday. I popped in on the of chance to ask about problems im having with my phone. She not only sorted it , But t... See more
Company replied
Vodafone, Beverley, East Yorkshire. I went into the store in Beverley feeling angry and upset about my latest bill. I talked with Angela who calmed me immediately and found me a much better plan for... See more
Company replied
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13 Toll Gravel, HU17 9AA, Beverley, United Kingdom
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Bailey has been fantastic, helped me set up my new tablet and gave me a fantastic

Reply from Vodafone UK - Beverley
Bailey set up my new iPhone for me, he was so helpful and nothing was too much trouble. Would highly recommend this branch.

Reply from Vodafone UK - Beverley
The young man who helped us was BAILEY. He was so helpful in every way. at times as we had to re visit he was extremely busy but nothing was too much trouble.
As a former retailer I would employ this young man who surely will be an asset to vodaphone in the coming months and years/ Top man from this Beverley branch

Reply from Vodafone UK - Beverley
Bailey was very helpful and gave me a good deal

Reply from Vodafone UK - Beverley
I would like to say how helpful and kind Caitlin Pashley was with my enquiry yesterday. I popped in on the of chance to ask about problems im having with my phone.
She not only sorted it , But took me through it to make sure I understand and did keep making the errors again.
Thank you for your help and I know where to come if I have anymore issues again.

Reply from Vodafone UK - Beverley
I went into Vodafone Beverley because I was having issues with my phone and the adviser Caitlin helped me fix my issue.

Reply from Vodafone UK - Beverley
Popped into the Vodafone store in Beverley on Monday and was greeted by a staff member called Daniel who was quick to answer my query, and managed to save me some money on my SIM only deal as well as a cheap deal for my wife too, great staff all around thank you a lot for a warm experience.

Reply from Vodafone UK - Beverley
I went into store wanting to buy a new phone today as mine packed up and I was greeted by Dan who works in the store and helped me on my way with quick and efficient service and didn’t make anything too complicated for me.

Reply from Vodafone UK - Beverley
Bailey saved me money and got me a new phone. Very happy with the service I have received today, cannot recommend enough

Reply from Vodafone UK - Beverley
I was anxious about transferring to a new phone but Molly managed everything brilliantly with a super calm and unflappable style. Later I went back and another member of this excellent team helped me with a new phone niggle. I couldn't fault them in any way. Very helpful, professional and caring.

Reply from Vodafone UK - Beverley
Bailey helped me move my phone from apple to Samsung. Very hassle free and highly recommend

Reply from Vodafone UK - Beverley
Was served by Daniel last week and he sorted me out with a brand new phone for a cheaper price than what I was paying previously!

Reply from Vodafone UK - Beverley
Molly helped me to set up my new phone which I was struggling with. She was so helpful I was very pleased with the customer service!

Reply from Vodafone UK - Beverley
Really good service from Bailey. Helped me set my new phone up.

Reply from Vodafone UK - Beverley
I always go to that store for many years for helping/advice/ get a new phone on a deal because im profoundly deaf.
Better than get a deal on online and trust me on this one! lm not bothered about online or live chat Got a great deal with a new phone and an assistant there called Daniel. Very good, great deaf friendly and fantastic helpful.

Reply from Vodafone UK - Beverley
Caitlin was very professional and knowledgeable. She is very friendly and and polite and got the job done. Got me set up with new phones and upgraded Sims and a new SIM too. Thanks!!

Reply from Vodafone UK - Beverley
Bought a new phone at Vodafone with Bailey and he was a huge help. Daniel and Bailey both set up my phone for me. The service was excellent.

Reply from Vodafone UK - Beverley
Went in looking for a new sim deal as mine was ending. I believe a guy called Bailey helped us out and got us on a better deal with roaming and amazon prime included! We unfortunately lost Spotify but got a better deal anyway

Reply from Vodafone UK - Beverley
Just upgraded in beverley store. Served by daniel lovely lad. Explained everything fully sorted my new phone out for me very helpful

Reply from Vodafone UK - Beverley
Daniel was very patient and helped me set up my new phone. There was 50 years difference in our ages. Many thanks.

Reply from Vodafone UK - Beverley
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