Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... See more
Company replied
Location
Switch location39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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See what reviewers are saying
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... See more
Company replied
Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
Company replied
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Birkenhead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, United Kingdom
5.0
Excellent
338 reviews
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Tom was great very happy with the…
Tom was great very happy with the service I received. The only issue I had however was with system which was awful as it was very slow. Hi Otherwise highly recommended
15 November 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Member of staff really helpful.
Tom really made this experience easier for me, really helpful and cheerful. Would highly recommend.
11 October 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent first class help from Neil in…
Excellent first class help from Neil in Birkenhead store
5 November 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really helpful a++
5 November 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Laura was polite helpful and knew about…
Laura was polite helpful and knew about products
3 November 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
Hi. We're happy to hear that our team member was helpful and knowledgeable. We appreciate your positive feedback and thank you for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura at the Birkenhead store went…
Laura at the Birkenhead store went above and beyond to help us this morning. Would highly recommend - Thanks again Laura 🙏
2 November 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Bought a new phone from the shop in…
Bought a new phone from the shop in Birkenhead yesterday. Happy with the phone and the service was fabulous. Tom helped me get the phone and set it up and transfer data even as my old phone had a cracked screen and was challenging to work with he was able to problem solve, was friendly, respectful, very knowledgeable and extremely helpful.
Thanks
27 October 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
Hi. We're happy to hear that you received such great support with your new phone! We appreciate you taking the time to leave us this lovely review regarding the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
dylan was very helpful
dylan was very helpful , very patient, helped us set up our new home broadband with Vodafone we are very pleased thank you Dylan
10 October 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Laura was very helpful in getting me a…
Laura was very helpful in getting me a new phone and contract deal. Very polite.
15 October 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tom and John was very helpful
Tom and John was very helpful. They took 30 minutes after 5.30 shop closing time to help with my two phone orders. They were really helpful explaining to me the best options available. Very friendly team.
26 September 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Rishi,
Thanks for the lovely review and fantastic support for Tom & John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Laura was very helpful with my enquiry…
Laura was very helpful with my enquiry lovely personality
22 September 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Still with you after all these years!
Great deals. Great service from Hari … warm, friendly, most helpful and informative. Thank you!
22 September 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service and problem solving…
Fantastic service and problem solving from Thomas
23 September 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Des,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant that helped me
The assistant that helped me, Hari was polite, patient and helpful. Dealt with my request quickly and efficiently, excellent customer service, thank you ☺
20 September 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Thomas was a credit to your company
Thomas was attentive, patient, friendly and helpful. He did not rush us and took the time to help us and go in depth into what we needed. He also gave us advice and helpful suggestions on ways to save money and potentially get better deal for our contracts. He is a credit to your company.
19 September 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great guy so helpful
Great guy. So helpful. So happy to help with a nice smiley nature
12 September 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Hari is an asset to the company so…
Hari is an asset to the company so helpful and polite. He guided us through everything from start to finish.
17 September 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I have been helped by Laura
I have been helped by Laura before. Had issues with my phone and what's app. I thought go back to shop as great service. Hence loyal to Vodafone. Laura ask if I needed help, I did, I was worried about my phone being hacked. Felt unsafe. She checked my phone, worked out my issues that concerned me and put everything right for me and a double lock on what's app security. I felt so relieved I tell you and secure. Best employer of the month vote from me for helping me again, I am not so tech savvy, so need help at times. Thank you Laura..
11 September 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
Hi Rick. Thank you for your review for Laura. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into Vodafone in Birkenhead
I went into Vodafone in Birkenhead, Merseyside yesterday as I had lost my phone. I was greeted straight away by lovely Laura, who went above and beyond to help choose a phone that was right for me, and also helped set it up for me which I really appreciated. Nothing was too much trouble for Laura, she truly was amazing.
14 September 2025
Unprompted review
Reply from Vodafone UK - Birkenhead
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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