Vodafone UK - Birmingham Perry Bar Reviews 

31
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TrustScore 4.5 out of 5

4.7

Unit 20, One Stop Shopping Centre, Perry Barr, B42 1AA Birmingham, GB

•

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Rated 5 out of 5 stars

Chloe provided excellent service. She was very welcoming, friendly, efficient, and quick. Everything was handled smoothly and professionally, and she made the whole experience really pleasant. Thank y... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with Chloe! She was very helpful and patient. She is a delight to talk to and made this whole experience of taking out a contract and a phone 10x better! I would highly re... See more

Company replied

Rated 5 out of 5 stars

The staff where so helpful and Kevin went through every step and was so helpful and all the staff too,I would recommend Vodafone to family and friends, big thank you

Company replied

Rated 5 out of 5 stars

I get the best customer service from Kabz in one shopping store today. He was friendly, helpful and excellent customer support. I’m super satisfied by the service I have been getting today. Thank you... See more

Company replied


Company details


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  • Unit 20, One Stop Shopping Centre, Perry Barr, B42 1AA, Birmingham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

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4.7

All reviews

(31)

40,728 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Their customer service is absolutely…

Isha customer service is absolutely brilliant, nothing was too much trouble at all! 😊

10 October 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff, good experience all round from Isha

10 October 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Ronnie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Oscar did me a great deal

7 October 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Morvat,

Thanks for the lovely review and fantastic support for Oscar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very straight forward! 👍

6 October 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Emmi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff where so helpful and Kevin…

The staff where so helpful and Kevin went through every step and was so helpful and all the staff too,I would recommend Vodafone to family and friends, big thank you

5 October 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Andy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin was extremely helpful and managed…

Kevin was extremely helpful and managed my transfer to Vodafone quickly and efficiently

5 October 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Geraldine,

Thanks for the lovely review and fantastic support for Kevin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What an experience I came in because my…

What an experience I came in because my bill was way to high and the man kabir was able to cancel my line and get me a brand new deal om Voda.. defo reccommend

3 October 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Marie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

MO is such a GOAT 😆 🤣 This Man…

NAEEM is such a GOAT 😆 🤣 This Man Literally relief my payment from hero to zero 😆 🤣

3 October 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zenith was incredible

Zenith was incredible, such a lovely and helpful lady. Very professional.

1 October 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Sonia,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zenith was amazing she provided great…

Zenith was amazing she provided great customer service!

1 October 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hi Nisha, thank you so much for your wonderful review and the amazing support you’ve shown for Zenith , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team
j

Rated 5 out of 5 stars

Chloe is the best employee everrrrr!!!!

26 September 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Sara,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe provided excellent service

Chloe provided excellent service. She was very welcoming, friendly, efficient, and quick. Everything was handled smoothly and professionally, and she made the whole experience really pleasant. Thank you, Chloe!

26 September 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Mariam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kabz was a great help with getting my…

Kabz was a great help with getting my son his new phone. Could not fault him whatsoever.

25 September 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Les,
Thanks for the lovely review and fantastic support for Staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Isha was helpful to me

Isha was helpful to me, friendly and brilliant. I love her service so much . She has a good customer relations.

24 September 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Zainab,

Thanks for the lovely review and fantastic support for Isha. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service by Isha

Good customer service by Isha

22 September 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Susan,

Thanks for the lovely review and fantastic support for Isha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I get the best customer service from…

I get the best customer service from Kabz in one shopping store today. He was friendly, helpful and excellent customer support. I’m super satisfied by the service I have been getting today. Thank you Kabz!

22 September 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Tsega,

Thanks for the lovely review and fantastic support for Kabz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was welcome by Mark in perry barr store…

Was welcome by Mark in perry barr store and he was very helpful.. was an existing customer and he helped me choose the right plan for my daughter.. was an absolute pleasure..

21 September 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Marnie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was amazing and patient with me

Chloe was amazing and patient with me, got me a new phone after I lost mine and was stressed. Thank you for your service

21 September 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Hama,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My mobile problem has been fixed by…

My mobile problem has been fixed by staff Mark twice. Thank you for services.

21 September 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar


Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a service from the guy kabz…

What a service from the guy kabz seriously he needs a raise or promotion, we gave in store was unsure about the move over to Vodafone as we've had no issues with three but the way he broke it down and made us at ease he was like a poet if you into football I'd call him the guardiola of vodafone

21 September 2026
Unprompted review
Vodafone UK - Birmingham Perry Bar logo

Reply from Vodafone UK - Birmingham Perry Bar

Hey Yosef,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kabz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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