Lois was fantastic in helping me set up with an upgrade. Very helpful in explaining everything to me. Service from everyone was amazing! Thank you!
Company replied
Location
Switch location54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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See what reviewers are saying
Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more
Company replied
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... See more
Company replied
Jack and Louis made the experience very easy. Went in with a rough idea of what I wanted they managed to tailor a device and plan to my needs.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Bishop Auckland
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom
5.0
Excellent
289 reviews
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Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Brilliant customer service
Jack and Louis made the experience very easy. Went in with a rough idea of what I wanted they managed to tailor a device and plan to my needs.
16 August 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great experience! Thanks so much
Lois was fantastic in helping me set up with an upgrade. Very helpful in explaining everything to me.
Service from everyone was amazing!
Thank you!
16 August 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
Thanks for the lovely review and fantastic support for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
George was amazing in store today
9 August 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Ken,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really good customer service
Really good customer service - really helpful and sorted everything I needed.
8 August 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Michael,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Feel very welcome made everything…
Feel very welcome made everything understanding and very easy to talk to and great service by jack
4 August 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George helped me order my broadband for…
George helped me order my broadband for a great price
2 August 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was so helpful in getting me a…
George was so helpful in getting me a new phone, his customer service is so warming.
27 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was very helpful and resolved…
George was very helpful and resolved the issue immediately in a very professional manner
27 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey JoAnne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was Very helpful resolved issue is clear…
George was very helpful resolved issue is clear and concise way and got me a great deal
27 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
"Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very pleasant experience with george
Very pleasant experience with george, very respectful and easy to talk to. He helped me very much today
27 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Gavin,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
George helped me get a new phone today…
George helped me get a new phone today he has been amazing, great chat with him as well. Thank you
26 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Talha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was really helpful in setting up…
George was really helpful in setting up pay as you go for me
26 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Paul,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and I’m happy with the…
Very helpful and I’m happy with the service 5 stars from me
25 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Adam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had an amazing experience with Harley…
I had an amazing experience with Harley and Jay getting better deal on my plan today.
24 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Lol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff, super patient as my transaction took a while. Thank you Lois.
21 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey K S,
Thanks for the lovely review and fantastic support for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Goerge was Very helpful in helping me…
Goerge was Very helpful in helping me upgrade my phone
19 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Craig,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We were very impressed with Jack
We were very impressed with Jack, he understood our requirements and sorted both my husband and I with new contracts.
13 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Audrey,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellence as Standard
I always get excellent service at the Bishop Auckland store - I don't know what I'd do if it ever closed.
10 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The lads in the shop were very helpful…
The lads in the shop were very helpful when geting my new phone, thanks so much for your help, would reccomend
9 July 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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