Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more
Company replied
Location
Switch location54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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See what reviewers are saying
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... See more
Company replied
Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... See more
Company replied
Great guy very helpful
Company replied
Company details
- Mobile network operator
- also in
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Bishop Auckland
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom
5.0
Excellent
315 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fab service
Lovely store! Lois was great at helping me find the best deal and setting up my new phone :)
21 October 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
George was Kind and very welcoming…
George was Kind and very welcoming broke down information to make it easy for me to understand and I came out with exactly what I came in store for
10 October 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for George, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
George was very helpful and very…
George was very helpful and very chatty. Kept the conversation going and kept us laughing and explained everything perfectly. 5 stars
10 October 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Lucy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George sorted me out with broadband
George sorted me out with broadband, great service and a good price
29 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Liz,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harley was a pleasure to deal with
Harley was a pleasure to deal with. Fantastic customer service and was very polite and knowledgeable.
26 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Lisa,
Thanks for the lovely review and fantastic support for Harley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was excellent in getting me a…
George was excellent in getting me a new phone, great conversation and a really happy bloke. Good on him
25 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Philip,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Harley today…
Amazing service from Harley today sorting my Home Broadband.
22 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Corinne,
Thanks for the lovely review and fantastic support for Harley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service
Lois was great! She helped me set up my new phone in-store so I didn't have to worry doing it myself!
21 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Mavis,
Thanks for the lovely review and fantastic support for Lois. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was great helping me purchase my…
George was great helping me purchase my new iPhone 17 pro friendly kind service 😁
19 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Owen,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Hartley at Bishop…
Great service from Hartley at Bishop Auckland... Very helpful
19 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was excellent in setting up my…
George was excellent in setting up my home broadband service
10 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience and george was a very…
Good experience and george was a very helpful member of staff, sorted me out a good value deal
9 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey James,
Thanks for the lovely review and fantastic support for George. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got to the vodafone shop in Bishop…
Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service was so patient
9 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Thanks for the lovely review and fantastic support for our team member. We're so happy to hear they were able to help you with your phone and provide excellent service.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Reply from Vodafone UK - Bishop Auckland
This is fantastic to hear! We really appreciate the feedback about our efficient service.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
George was great in setting up this…
George was great in setting up this phone
1 September 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Ernest,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop Auckland
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
George was excellent in getting me a…
George was excellent in getting me a new phone today, he has a warm heart and is totally the right person to have on the team, thank you!
30 August 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Alison,
Thanks for the lovely review and fantastic support for us. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George had helped us today with amazing…
George had helped us today with amazing service and fantastic deals for our new phones
30 August 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Rachael,
Thanks for the lovely review and fantastic support for George. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
An absolutely cracking lad who is…
An absolutely cracking lad who is professional and very friendly and amazing. Thank You Harley!
29 August 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Joanne,
Thanks for the lovely review and fantastic support for Harley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Harley was absolutely fantastic with…
Harley was absolutely fantastic with helping get a new phone couldnt be more happier with the support and service
29 August 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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