I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... See more
Company replied
SU45 The Mall, BB1 7JB Blackburn, GB
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I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... See more
Company replied
Very good customer service from Sid the manager he explained everything very nicely and calmly which made me understand..
Company replied
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more
Company replied
Great experience in store. Staff willing to support and save existing customer money and answer all questions in store. I get great value for money in store and customer service.
Company replied
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SU45 The Mall, BB1 7JB, Blackburn, United Kingdom
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Excellent service. Thanks so much for your key information. Always so supportive and pateint.

Reply from Vodafone UK - Blackburn
Very good customer service from Sid the manager he explained everything very nicely and calmly which made me understand..

Reply from Vodafone UK - Blackburn
Great experience. Sid provided all the information required and all sorted quickly. Everything was explained well

Reply from Vodafone UK - Blackburn
Great experience purchasing our new phones! Lukas was super helpful and informative!

Reply from Vodafone UK - Blackburn
Great experience in store. Staff willing to support and save existing customer money and answer all questions in store.
I get great value for money in store and customer service.

Reply from Vodafone UK - Blackburn
Sid and Abdul were wonderful. Helped out a lot.
Excellent customer service.

Reply from Vodafone UK - Blackburn
Wonderful experience at Vodafone. I was served by the manager, Sid, who was incredibly helpful and answered all of my queries clearly and professionally. The whole process was smooth, efficient, and hassle-free. Excellent customer service throughout. Thank you, Sid!

Reply from Vodafone UK - Blackburn

Reply from Vodafone UK - Blackburn

Reply from Vodafone UK - Blackburn
Ayoob was friendly and knowledgeable. He found me a good deal. Very professional and great customer service.

Reply from Vodafone UK - Blackburn
Salma at the Vodafone store was very friendly and informative. She helped me get my broadband and sims for me and my husband sorted.

Reply from Vodafone UK - Blackburn
Salma at the vodafone store in Blackburn was most helpful and very informative.

Reply from Vodafone UK - Blackburn

Reply from Vodafone UK - Blackburn

Reply from Vodafone UK - Blackburn
I was seen by Sid at the Blackburn branch and he was amazing! Sorted everything I was worried about with my plan. Would highly recommend

Reply from Vodafone UK - Blackburn
Excellent service from Sid.
Talked us through everything, in detail.
We ended up with a mobile each for myself and husband.
Perfect service
Highly recommended

Reply from Vodafone UK - Blackburn
Salma in the Blackburn store was really helpful. Very friendly and also explained very quickly and clearly. Super helpful and lovely.

Reply from Vodafone UK - Blackburn

Reply from Vodafone UK - Blackburn
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