Vodafone UK - Blackpool Reviews 288

TrustScore 5 out of 5

4.9

Unit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB


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Rated 5 out of 5 stars

Personable experience. Gets everything sorted in the minimum amount of time with no fuss. Gillian finds me the best deal without even having to ask. Always feel confident I have got the product right... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... See more

Company replied

Rated 5 out of 5 stars

Gillian the customer service advisor was very friendly and extremely helpful. Sorted me out exactly what type of contract I required to replace my old expiring one. There was no sales pressure whats... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Blackpool

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

288 reviews

5-star
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No history of asking for reviews

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Rated 5 out of 5 stars

Personable experience

Personable experience. Gets everything sorted in the minimum amount of time with no fuss. Gillian finds me the best deal without even having to ask. Always feel confident I have got the product right for me.

22 June 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Nick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff very helpful

Lovely staff very helpful

17 June 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Linda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam the store manager was excellent

Very quick and efficient service as always with Vodafone. I would highly recommend to my friends

16 June 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Mary,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good

I would like to express my appreciation for the excellent service I received from your advisor Marcin. He is professional, patient, and extremely helpful throughout our conversation. He took the time to listen to my concerns, explained everything clearly, and ensured my issue was resolved efficiently. His positive attitude and commitment to customer service made the experience a pleasure. Vodafone is fortunate to have such a dedicated and knowledgeable member of staff.

14 June 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Ahmad,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited the Vodafone store today and…

Very friendly and helpful staff. I visited the Vodafone store today and received excellent customer service. Marcin was professional, patient, and made the whole process easy. Highly recommended

14 June 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Ania,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for your help Marcin

Thank you for your help Marcin. Very good service .

14 June 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam helped me get the best deal on my…

Adam helped me get the best deal on my old phone transferred my stuff and im paying less winner winner

6 June 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey John,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was fantastic and helped me…

Matthew was fantastic and helped me with everything, will definitely been seeing him again.

28 May 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey

Thanks for the lovely review and fantastic support for Matthew

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

adam helped me set up whatsapp on my…

adam helped me set up whatsapp on my phone so i can call my family in south africa and made my wifi cheaper

27 May 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had been having issues with my…

I had been having issues with my upgrade and I had to go to the store which I was annoyed about but I'm glad I did as Nikki really helped and resolved my issue. All sorted now 👍
Customer service here is tip top and all the staff are fab.

11 May 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Kerry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gillian the customer service advisor…

Gillian the customer service advisor was very friendly and extremely helpful. Sorted me out exactly what type of contract I required to replace my old expiring one.
There was no sales pressure whatsoever and everything was explained in full, and I came away making a saving on my monthly payment. Very pleased with the whole experience and would highly recommend on my experience today. 👏😊👍

8 May 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gillian was very easy to deal with and…

Gillian was very easy to deal with and answered all my questions

6 May 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing from Adam helped me upgrade and…

Amazing from Adam helped me upgrade and swap my stuff

5 May 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Dorothy,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Your colleague Matthew did a brilliant…

Your colleague Matthew did a brilliant job earlier today for my wife and myself with our Vodafone accounts, tailoring them according to our needs. Well-informed, polite and professional. Many thanks P & M KIRKHAM.

30 April 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was great

Martin was great, thanks

27 April 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went out of her way to help

Went out of her way to help. Friendly and welcoming. Great.

26 April 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Tom,

It's fantastic to hear that agent was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikki

Nikki, in Vodafone Blackpool was amazing. She listened to everything we said and was very polite and respectful. I am highly impressed with Nikki's customer service skills.

26 April 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Steve ,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikki was so patient and helpful and…

Nikki was so patient and helpful and resolved my issues

22 April 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey there,

Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew

Matthew was so kind and efficient and sorted everything out without me feel too stupid for messing up my phone!

3 April 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Joy,

Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikki was really helpful and lovely!

Nikki was really helpful and lovely!

20 March 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Bianca,

Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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