Vodafone UK - Bluewater Experience Reviews 

478
•
TrustScore 5 out of 5

5.0

Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB

•

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Rated 5 out of 5 stars

I would like to thank Tara at Vodafone in Bluewater who sorted out issues with my new i-phone yesterday. She was very efficient and helpful to me and dealt with everything very carefully. She was ve... See more

Company replied

Rated 5 out of 5 stars

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more

Company replied

Rated 5 out of 5 stars

Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... See more

Company replied

Rated 4 out of 5 stars

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

Company replied


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  • Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

478 reviews

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5.0

All reviews

(478)

42,728 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dhuran was a great help

26 September 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to thank Tara at Vodafone in Bluewater

I would like to thank Tara at Vodafone in Bluewater who sorted out issues with my new i-phone yesterday. She was very efficient and helpful to me and dealt with everything very carefully. She was very pleasant and clearly understood the problems.

21 September 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Michelle,

Thanks for the lovely review and fantastic support for Tara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luis answered all my questions…

Luis answered all my questions perfectly and walked me through the process very smoothly. Also saved me some money! Great job

21 September 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and very helpful!

21 September 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Hannah

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely impressed with the service I…

Extremely impressed with the service I received from the business advisor Sam

8 September 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey John,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was in need of a phone number change…

I was in need of a phone number change and an amazing worker named Tara helped me through the progress. She was very informative and friendly!

31 August 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Tee,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were amazing and really helpful.

28 August 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

"Hey Sikh,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

My son and I visited today

My son and I visited today, and the customer service was exceptional. We were attended to immediately, and the upgrade process was seamless.

24 August 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Amy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was incredibly helpful.

Jack was incredibly helpful. A positive and friendly attitude. He anwered my questions and concerns in a proffesional manner. 100% a credit to Vodafone. Excellent customer service.

9 August 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Bluewater is fantastic

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to new phone and was served by Laura, she done a fantastic job and helped me to understand the new features of my phone. 10/10 would definitely recommend.

6 August 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Joy,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and easy explanation from Jack

Quick and easy explanation from Jack. He was so good and friendly while explaining the terms and conditions. Far better than other stores and network services. Nice experience overall.

1 August 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Hemanth,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Besa she was very…

Great service from Besa she was very friendly, helpful, and made the whole process easy. Thanks again for your excellent customer service!

31 July 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Jack,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manas was a gem!!

Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice.

Somehow I walked out with a new phone and paid less than what my current bill is. He was an absolute gentleman and credit to your store. He made me feel so comfortable, you are really lucky to have manas working in your store.. hope to see him there when I come in for my next upgrade.

26 July 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Challa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim upgrade with Tara

I came into the store for a sim upgrade and Tara was absolutely amazing. She was detailed and very kind, she offered me a deal tailored to my needs by being thorough and patient with getting to know what I am looking for e.g data usage and travel roaming etc. A star !!

26 July 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Kemi,

Thanks for the lovely review and fantastic support for Tara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Laura was amazing , helpful and supportive

It was amazing

21 July 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Marwa,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade through Jack I’ve just upgraded my phone in store…

I’ve just upgraded my phone in store and purchased an iPad. Jack was really helpful and what is usually a challenging experience went through really smoothly.

9 July 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Alison,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tayla was helpful when setting up my…

Tayla was helpful when setting up my new phone

4 July 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Mrs Jean,
Thanks for the lovely review and fantastic support for Tayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service by Sam at the…

Brilliant service by Sam at the Bluewater branch. Highly efficient, knowledgeable and a true asset to this store and the broader Vodafone company. Brilliant

1 July 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Janice,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tara was really kind and helpful

Tara was really kind and helpful! Great addition to the team x

20 June 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Mauve,

Thanks for the lovely review and fantastic support for Tara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Dhuran has been a fantastic help in…

Dhuran has been a fantastic help in what was a reasonably complicated (for me!) situation. Brilliant service...thank you so much!

29 June 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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