Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice. Somehow I walked... See more
Location
Switch locationUnit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB
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I came into the store for a sim upgrade and Tara was absolutely amazing. She was detailed and very kind, she offered me a deal tailored to my needs by being thorough and patient with getting to know... See more
Company replied
Manas & Laura - Bluewater Branch What can I say the service was first class I came in stressed with my I phone 12 , lots of problems as the phone was getting old ,not working on lots of platfor... See more
Company replied
Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Bluewater Experience
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom
5.0
Excellent
466 reviews
Asks customers to review
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Manas was a gem!!
Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice.
Somehow I walked out with a new phone and paid less than what my current bill is. He was an absolute gentleman and credit to your store. He made me feel so comfortable, you are really lucky to have manas working in your store.. hope to see him there when I come in for my next upgrade.
26 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sim upgrade with Tara
I came into the store for a sim upgrade and Tara was absolutely amazing. She was detailed and very kind, she offered me a deal tailored to my needs by being thorough and patient with getting to know what I am looking for e.g data usage and travel roaming etc. A star !!
26 July 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Kemi,
Thanks for the lovely review and fantastic support for Tara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bluewater Experience
Hey Marwa,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Anis
17 July 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Sean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade through Jack I’ve just upgraded my phone in store…
I’ve just upgraded my phone in store and purchased an iPad. Jack was really helpful and what is usually a challenging experience went through really smoothly.
9 July 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tayla was helpful when setting up my…
Tayla was helpful when setting up my new phone
4 July 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Mrs Jean,
Thanks for the lovely review and fantastic support for Tayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service by Sam at the…
Brilliant service by Sam at the Bluewater branch. Highly efficient, knowledgeable and a true asset to this store and the broader Vodafone company. Brilliant
1 July 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Janice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tara was really kind and helpful
Tara was really kind and helpful! Great addition to the team x
20 June 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Mauve,
Thanks for the lovely review and fantastic support for Tara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dhuran has been a fantastic help in…
Dhuran has been a fantastic help in what was a reasonably complicated (for me!) situation. Brilliant service...thank you so much!
29 June 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Manas & Laura
Manas & Laura - Bluewater Branch
What can I say the service was first class I came in stressed with my I phone 12 , lots of problems as the phone was getting old ,not working on lots of platforms , I couldn’t really afford to go on contract as I was sim only .
I left with getting an I phone 15 brand new & Vodaphone broadband aswell , no pressure at all just felt like they are genuine people out to help customers which doesn’t happen all the time in this day n age ! Answered questions & wrote me out a breakdown of how much I will be saving compared with my current provider , this works out to nearly £1000 yearly, plus I have a phone & contract
For less monthly than what I was paying just for broadband .
Very happy customer Thankyou both very much . 😊😊
27 June 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Kirsty,
Thanks for the lovely review and fantastic support for Manas & Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I came and saw Besa who sorted out my…
I came and saw Besa who sorted out my issue and helped me understand my bill
13 June 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Tei,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bluewater Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was brilliant in helping me upgrade…
Sam was brilliant in helping me upgrade to a new one, thank you so much
23 June 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was great
Sam was great, he helped me get my new phone and move everything over
4 June 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Immie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besa was very helpful and helped me to…
Besa was very helpful and helped me to get thr best deal possible very happy.
30 May 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very good excllent would highly…
Very good excllent would highly reconmend .vesa great needs a pay rise.
30 May 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Robert,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Besa served me and was very helpful.
30 May 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Toby,
Thanks for the lovely review and fantastic support for Besa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 star service
Manas was amazing 5 star service would recommend helped from start to finish.
24 May 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful service from Anis
Really helpful service from Anis helped me to set up my device after giving me an excellent deal.
24 May 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey,
Thanks for the lovely review and fantastic support for Anis.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sam is an asset to your company
Sam is an asset to your company. Truly great experience we had with him 5* service thanks
14 May 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Eileen,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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