Vodafone UK - Bolton Reviews 

243
TrustScore 5 out of 5

4.8

63 DeansGate, BL1 1HQ Bolton, GB


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Rated 5 out of 5 stars

Sayed was very patient, and took me through a variety of options until I found what best suited my needs.

Company replied

Rated 5 out of 5 stars

I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... See more

Company replied

Rated 5 out of 5 stars

Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... See more

Company replied

Rated 5 out of 5 stars

Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Bolton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 63 DeansGate, BL1 1HQ, Bolton, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

243 reviews

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4.8

All reviews

(243)

39,826 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went today for a phone top up and a…

Went today for a phone top up and a very nice man called lee did it for us
Very helpfull man thank you 👊

21 May 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful with new phone choice and transfer…

Very helpful with choice and transfer of all details and business. Great amount of patience and good manners.

21 May 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Great employees but the branch is…

Great employees but the branch is definitely missing tea/coffee facilities for clients

20 May 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Derya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was excellent

Matt was excellent

12 May 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Watson,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service of dionne

Very happy with the service of dionne. Got my wife and daughter really good deals

9 May 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Shadi,

Thanks for the lovely review and fantastic support for Dionne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Very good serve by dionne very nice

Very good serve by dionne very nice

9 May 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Shadi

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Dionne got us a great deal

Served by Dionne got us a great deal

9 May 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Lya,

Thanks for the lovely review and fantastic support for Dionne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee is very knowledgeable and helpful

Lee is very knowledgeable and helpful. His sense of humour is nice to see made the experience a lot better!

20 April 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Molly-Ann,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was fantastic very helpful and…

Lee was fantastic very helpful and saved us a ton of money!

20 April 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Max,

Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service

Visited the Bolton Vodafone shop and received friendly and helpful service from Lee

17 April 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to sort my sim out today!

Came in to sort my sim out today!! Was served my Matthew.. was a very nice person helped me through the whole process and made it fast and easy.

13 April 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Bilal,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was fantastic

Lee was fantastic
Knowledgable friendly and quick

13 April 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Mohammed,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sully the retail advisor

Sully was very friendly, patient, helpful. He explained details simply and was professional.
I left a happy client .

2 April 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Sydney,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sully.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dionne was terrific and the whole…

Dionne was terrific and the whole process was simple and understandable. Would recommend to friends and family. Thank you Dionne

25 March 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Bernard,

Thanks for the lovely review and fantastic support for Dionne.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly knowledgeable and very helpful…

Friendly knowledgeable and very helpful staff. Served by Dionne

12 March 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Leonard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

deon

very helpfull

12 March 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Christopher,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was very helpful and lovely…

Emily was very helpful and lovely customer services, got a really good deal. Thanks a lot

4 March 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with Dionne and Lee and they were…

Dealt with Dionne and Lee and they were both very helpful. Gave us clear information and made the process very straightforward.. thank you

3 March 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Lee

Great service from Lee, took care of all my needs!!!

3 March 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Ron,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Very straightforward and easy to get everything sorted. Lee was very helpful.

23 February 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Sam,

Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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