Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... See more
Company replied
3 Strait Bargate, PE21 6EE Boston, GB
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Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... See more
Company replied
Ivana was amazing with me helping me with my new phone- I wasn’t even coming in to get a new phone, just to fix an issue with it, but she talked me through my options and I decided to upgrade! She was... See more
Company replied
I came to the Boston store today explaining our current phone situation, my phone was faulty, my husbands contract was coming to an end and my daughter needed something reliable. The lady who helpe... See more
Company replied
Called the store today and was helped with my enquiry by Millie She was polite and professional and didn’t go until I fully understood the information id asked about. Makes a change to get good cu... See more
Company replied
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3 Strait Bargate, PE21 6EE, Boston, United Kingdom
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Jordan at Vodafone in Boston was a superstar. He sorted my Dad’s phone really quickly and was super helpful at a really stressful time.

Reply from Vodafone UK - Boston
Erikas at the boston vodafone store was extremely helpful. Not only did he go over the options for my upgrade but went over why the new phone would be a great fit for me! I'm really happy with my choice of phone and extremely happy with the service gotten in store!

Reply from Vodafone UK - Boston
Went into the Boston store on Thurs 13th July to upgrade my I phone, I saw 2 customers advisers Eric & Chole, both were very professional and knowledgeable and my upgrade went very smoothly.

Reply from Vodafone UK - Boston
Erikas was extremely friendly , helpful and knowledgeable

Reply from Vodafone UK - Boston
Erik was an absolute pleasure to deal with boston store very easy to find

Reply from Vodafone UK - Boston
Amazing people, Erika's and Ivana, very friendly, fast service, these guys deserve a pay raise. Professionals.

Reply from Vodafone UK - Boston
Lewis was great a massive help we came in with an open mind. Lewis set us up with a new broadband deal as well
Great meme her of staff can’t recommend him enough

Reply from Vodafone UK - Boston
Erik is Brilliant at his Job! He knows what he was doing! Came in for a top up and got a contract that was less than what I was paying for on Pay as you go! And I get more internet to use! Not only was he getting the order ready but was answering questions I had about my phone. Ecstatic about the service received!

Reply from Vodafone UK - Boston
Erikas was fantastic 10/10! Upgraded me from Pay as you go to Pay monthly and saved me money and gave me more for what I was getting! Very happy with the service!

Reply from Vodafone UK - Boston
Ivana at Boston branch is an absolute star!
Loads of patience and nothing was to much trouble with helping us ‘technophobes’.
Give her a raise!

Reply from Vodafone UK - Boston

Reply from Vodafone UK - Boston
Brilliant service they were able to get me the perfect deal and were very understanding of what I needed

Reply from Vodafone UK - Boston
Very friendly staff (Erikas) went through all plans available. Very knowledgeable. Helped us with getting cheaper plan.

Reply from Vodafone UK - Boston
My phone required a repair. I visited the shop where Erik dealt with my problem professionally and knowledgeable. He gave me guidance and advice about backing my phone up which he explained very well.
This was at the Vodafone shop in Boston.

Reply from Vodafone UK - Boston
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