Vodafone UK - Boston Reviews 

138
TrustScore 5 out of 5

4.9

3 Strait Bargate, PE21 6EE Boston, GB


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Rated 5 out of 5 stars

Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... See more

Company replied

Rated 5 out of 5 stars

Ivana was amazing with me helping me with my new phone- I wasn’t even coming in to get a new phone, just to fix an issue with it, but she talked me through my options and I decided to upgrade! She was... See more

Company replied

Rated 5 out of 5 stars

I came to the Boston store today explaining our current phone situation, my phone was faulty, my husbands contract was coming to an end and my daughter needed something reliable. The lady who helpe... See more

Company replied

Rated 5 out of 5 stars

Called the store today and was helped with my enquiry by Millie She was polite and professional and didn’t go until I fully understood the information id asked about. Makes a change to get good cu... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Boston

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 3 Strait Bargate, PE21 6EE, Boston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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4.9

All reviews

(138)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Jordan at Vodafone in Boston was a…

Jordan at Vodafone in Boston was a superstar. He sorted my Dad’s phone really quickly and was super helpful at a really stressful time.

19 July 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Pippa. Thank you for your review for Jordan. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Erikas at the boston vodafone store was…

Erikas at the boston vodafone store was extremely helpful. Not only did he go over the options for my upgrade but went over why the new phone would be a great fit for me! I'm really happy with my choice of phone and extremely happy with the service gotten in store!

14 July 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi. Thank you for your review for Erikas. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the Boston Upgrade my I Phone store on Thurs…

Went into the Boston store on Thurs 13th July to upgrade my I phone, I saw 2 customers advisers Eric & Chole, both were very professional and knowledgeable and my upgrade went very smoothly.

13 July 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Geoff,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Erikas was extremely friendly

Erikas was extremely friendly , helpful and knowledgeable

10 June 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Rob,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Erik was an absolute pleasure to deal…

Erik was an absolute pleasure to deal with boston store very easy to find

3 June 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Stephanie,

Thanks for the lovely review and fantastic support for Erik.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing people

Amazing people, Erika's and Ivana, very friendly, fast service, these guys deserve a pay raise. Professionals.

2 June 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Max,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great deal

Lewis was great a massive help we came in with an open mind. Lewis set us up with a new broadband deal as well

Great meme her of staff can’t recommend him enough

21 May 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Peter,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Erik is Brilliant at his Job

Erik is Brilliant at his Job! He knows what he was doing! Came in for a top up and got a contract that was less than what I was paying for on Pay as you go! And I get more internet to use! Not only was he getting the order ready but was answering questions I had about my phone. Ecstatic about the service received!

11 May 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Owen,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Erikas was fantastic 10/10

Erikas was fantastic 10/10! Upgraded me from Pay as you go to Pay monthly and saved me money and gave me more for what I was getting! Very happy with the service!

11 May 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Shirley,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ivana at Boston branch is an absolute…

Ivana at Boston branch is an absolute star!
Loads of patience and nothing was to much trouble with helping us ‘technophobes’.
Give her a raise!

10 May 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Pauline,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top man is Jordan

Top man is Jordan. Looked after me and my wife.

10 May 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Roy. Thank you for your review for Jordan. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service they were able to get me the perfect deal and were very understanding of what I needed

28 April 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Laura,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff (Erikas) went…

Very friendly staff (Erikas) went through all plans available. Very knowledgeable. Helped us with getting cheaper plan.

22 April 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Paul. Thanks for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone required a repair

My phone required a repair. I visited the shop where Erik dealt with my problem professionally and knowledgeable. He gave me guidance and advice about backing my phone up which he explained very well.
This was at the Vodafone shop in Boston.

12 April 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Yvonne,

Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Erik directly.

Thanks again,
Vodafone Social Media Team

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