Vodafone UK - Bracknell The Lexicon Reviews 

842
•
TrustScore 5 out of 5

5.0

36 Braccan Walk, RG12 1BE Bracknell, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nancy was really helpful and went through a few options with me as I am switching from an Android to an iPhone. She has helped put my mind at rest and thd order process was really easy!

Company replied

Rated 5 out of 5 stars

We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience at the Vodafone Store Bracknell, thanks to Shany. From start to finish, she was absolutely amazing. I purchased a new Samsung S26 and Shany took the time to explain... See more

Company replied

Rated 5 out of 5 stars

Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... See more

Company replied


Company details

  1. Mobile network operator
  2. Internet provider
  3. Mobile Phone Shop
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Bracknell The Lexicon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

842 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(842)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nancy was super helpful

Nancy was super helpful - made upgrading easy

27 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Billy,

Thanks for the lovely review and fantastic support for Nancy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie was fantastic

Natalie was fantastic
Great service

25 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

"Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Very pleasant and was interested in…

Very pleasant and was interested in want I wanted experience in answering my questions
I was very satisfied with the outcome.
I would recommend Nancy to a value customer.

24 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey William,

Thanks for the lovely review and fantastic support for Nancy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nancy was really helpful and went…

Nancy was really helpful and went through a few options with me as I am switching from an Android to an iPhone. She has helped put my mind at rest and thd order process was really easy!

22 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Richard,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pik is helpful.

19 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Mandy,

Thanks for the lovely review and fantastic support for Pik.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was absolutely fantastic

Lee was absolutely fantastic. Was very helpful and gave fantastic service and recommendations. Thanks for all the help Lee!!!

18 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey JOhn,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pik is doing well

13 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Gillian,
Thanks for the lovely review and fantastic support for Pik.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for sorting out my issue

Thanks Lee for sorting out my issue

12 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Garry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for helping me

9 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Karo,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was super helpful when giving…

Dan was super helpful when giving advice on my account. He told me all I needed to know! He is a credit to your company. Thanks Dan!

4 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanka Lee for helping me very pleaset

Thanka Lee for helping me very pleaset

4 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks lre for helping my sim

3 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Sullivan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nancy was extremely helpful and…

Nancy was extremely helpful and knowledgeable and very pleasant!

1 September 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Jeannette,

Thanks for the lovely review and fantastic support for Nancy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was very helpful

Dan was very helpful. Thank you

29 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Jen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great conversation and really helpful

Great conversation and really helpful

25 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey there,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was amazing in Lexicon Bracknell.

Lee was amazing in Lexicon Bracknell.

22 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Michelle,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

MET TWO VERY KNOWLEDGABLE LADIES TODAY…

MET TWO VERY KNOWLEDGABLE LADIES TODAY WHO HELPED US VERY MUCH THANK YOY TO NATALIE FOR YOUR HELP

17 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Sue,

Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalies service was amazing really…

Natalies service was amazing really helpful and patient with me

16 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey João,

Thanks for the lovely review and fantastic support for Natalie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Got me a new plan for an iPhone 17 Pro Max and very kind of Hin.

15 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hin was absolutely brilliant so…

Hin was absolutely brilliant so helpful, friendly and knowledgeable. Made our experience today so smooth and easy. Thank you Hin!!!

15 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Charlene,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look