Vodafone UK - Bracknell The Lexicon Reviews 

814
TrustScore 5 out of 5

5.0

36 Braccan Walk, RG12 1BE Bracknell, GB


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Rated 5 out of 5 stars

Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... See more

Company replied

Rated 5 out of 5 stars

Great service - clear, quick, efficient. Knew what he was talking about, got us a good deal. Very friendly, interesting to talk to and engaged in what we had to say. Highly recommended.

Company replied

Rated 4 out of 5 stars

Went to renew contract our server Kim was very helpful and took time to explain all our options He was very knowledgable and guided us through easily

Company replied

Rated 5 out of 5 stars

I visited Lee today after being scammed and Lee put me very much at ease, not only managing to put my mind at rest but upgrading my contract to a much better deal. I left a very happy customer.

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Bracknell The Lexicon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

814 reviews

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5.0

All reviews

(814)

40,642 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Natalie was very helpful and patient

Natalie was very helpful and patient

8 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Anne,

Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee from Bracknell store was very…

Lee from Bracknell store was very helpful, engaging and had great sense of humour.

8 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Yaw,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee Gave us superb service

Lee the store manager was very quick and efficient in sorting out out of date contracts. Very friendly and helpful.

8 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Don,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service - clear, quick, efficient. Knew what he was talking about, got us a good deal. Very friendly, interesting to talk to and engaged in what we had to say. Highly recommended.

6 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Rohan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pikl has been extremely helpful

Pikl has been extremely helpful, courteous and showed lots of patience with me.
She wll be a credit to your company and I have no hesitation in recommending her to friends and family.
Thank you again Alison

4 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey ALISON,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing help.

Amazing help.

4 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited Lee today after being scammed…

I visited Lee today after being scammed and Lee put me very much at ease, not only managing to put my mind at rest but upgrading my contract to a much better deal. I left a very happy customer.

4 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hi Joanne, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I wanted to upgrade my phone early

I wanted to upgrade my phone early. Joshua was in store and extremely attentive. I left with my new phone, at a very good deal I’m happy with. Big thumbs up to Joshua I hope to deal with him again.

1 August 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Bobby,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua was totally essential with…

Joshua was totally essential with helping with my phone and was a great help

31 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Hazel,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly helpful staff service by…

Very friendly helpful staff service by Natalie

29 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Sue,

Thanks for the lovely review and fantastic support for Natalie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie was exceptionally helpful

Natalie was exceptionally helpful and sorted 2 new phone contracts timely and efficiently despite the slow system response.

29 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Natalie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, went above and beyond for me to help me resolve my technical and upgrade issues, if I could give 6 stars I would

28 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon


Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hin bring me an excellent customer…

Hin bring me an excellent customer services. Highly recommend

28 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Julie,
Thanks for the lovely review and the fantastic support you’ve shown for Hin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hin bring me a excellence customer…

Hin bring me a excellence customer experience

27 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Shelley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie was blinding

Natalie was blinding, very helpful and friendly

25 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Thomas,

Thanks for the lovely review and fantastic support for Natalie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua helped my partner and I start 2…

Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy. Very knowledgeable about the products and contracts etc. Thank you

24 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Geoff,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Him provide us wonderful customer…

Him provide us wonderful customer experience

23 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hi Hugh, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart sim upgrades for me and my…

Stuart sim upgrades for me and my family highly recommend!!

18 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Louise,

Thanks for the lovely review and fantastic support for Stuart.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hin do me a great favor and amazing…

Hin do me a great favor and amazing customer experience.

18 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart was very helpful sorting an…

Stuart was very helpful sorting an issue I had and managed to get me a great deal on a sim and broadband package

13 July 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Moises,

Thanks for the lovely review and fantastic support for Stuart.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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