After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... See more
Company replied
28 George Yard, CM7 1RB Braintree, GB
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After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... See more
Company replied
When visiting the vodafone store this morning I was greeted by Jamie. He was very, very helpful and polite. He sorted our contract out with efficiency. We were more than pleased with the deal he gave... See more
Company replied
I have just ordered a new broadband package for my mother on out Together account. We were served by Jamie at the Braintree branch and the whole process was seamless. As a long term Vodafone customer... See more
Company replied
Met Mark at Braintree vodaphone center. He was very warm, calm and patient. Explained thoroughly. I'm very satisfied with his service from enquiry phase with my friend till final purchase. He is truly... See more
Company replied
Written by the company
28 George Yard, CM7 1RB, Braintree, United Kingdom
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Ryan was a great help and offered great advice to fit my circumstances. Very friendly and helpful - thank you

Reply from Vodafone UK - Braintree
Ryan great service , and advice
Really useful for fellow technophobe's

Reply from Vodafone UK - Braintree
Jamie was really helpful and quick with getting my upgrade sorted.

Reply from Vodafone UK - Braintree
Had great service today at the Braintree store with great service from Jamie 5 stars

Reply from Vodafone UK - Braintree
Jamie was really helpful and made the whole process smooth and easy to upgrade my phone

Reply from Vodafone UK - Braintree
Jamie was very helpful and was great at giving me the info that I needed.

Reply from Vodafone UK - Braintree
5+ stars for Tommy!
Extremely helpful, knowledgeable,very honest, amazing customer service !

Reply from Vodafone UK - Braintree
Amazing service from Jamie was in and out very fast and everything explained efficiently

Reply from Vodafone UK - Braintree
jamie was really helpful and informative when i came in to upgrade my phone. i would highly recommend coming into vodafone in the braintree branch!

Reply from Vodafone UK - Braintree
Jamie was very helpful and got me the best deal possible. Highly recommend!

Reply from Vodafone UK - Braintree
Jamie was extremely help and friendly. He found the best deal for me and explained everything in full.
100% customer service.
Thanks Jamie !

Reply from Vodafone UK - Braintree
For Jamie-brilliant! Explained things well and excellent service.

Reply from Vodafone UK - Braintree
Jamie was absolutely great at the Braintree store, very thorough and explained everything to me brilliantly.

Reply from Vodafone UK - Braintree
When visiting the vodafone store this morning I was greeted by Jamie. He was very, very helpful and polite. He sorted our contract out with efficiency. We were more than pleased with the deal he gave us. I most certainly would recommend vodafone.

Reply from Vodafone UK - Braintree
Jamie help us set up out new broadband we very happy

Reply from Vodafone UK - Braintree
It was a nice experiance ,highly recomended vodofone

Reply from Vodafone UK - Braintree

Reply from Vodafone UK - Braintree
Jamie was very helpful and sorted the contract out quickly.

Reply from Vodafone UK - Braintree
Very helpful staff, Jamie assisted very well with my order of a new iPad.

Reply from Vodafone UK - Braintree
I have just ordered a new broadband package for my mother on out Together account. We were served by Jamie at the Braintree branch and the whole process was seamless. As a long term Vodafone customer I have always had a good experience and this one was no exception. Thank you.

Reply from Vodafone UK - Braintree
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