Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... See more
Company replied
Location
Switch locationUnit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
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Thank you so much Cristina and Darsh at Brent X Location. Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulne... See more
Company replied
Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process .... See more
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Darsh was very friendly and professional, he helped us with improving the existing plans and helped with making a new plan for a phone number and a device. He was clear in his message and was transpar... See more
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Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Brent Cross
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, United Kingdom
4.8
Excellent
263 reviews
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Ms Deise customer service is brilliant
Ms Deise customer service is brilliant. Excellent product knowledge and I am very happy with her amazing service.
Thanks
KS
4 April 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Kate,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brent Cross saved the day
We had a horrendously difficult situation arising at a Kilburn Voda store who missold a second line and then closed up for the day, leaving my friend Richard (80 years old) at his wits end and distraught having been sold an old phone and a second line he didn’t need, when he just wanted a way to buy a second handset on his line to give to his partner.
Going to Brent Cross was a breath of common sense and fresh air with excellent service.
They recognised the challenge, voided the second line and just-obsolete A36 handset that he’d been wrongly told was all he would be allowed to take by Kilburn.
Brent Cross team also reviewed his data usage and saw he could save plenty on his own SIM, and explained he could indeed add the new handset that he wanted for his partner as a second device on his own contract.
They then made the refunds immediate and added the required handset and Sim changes as simple upgrades to his account and sorted the whole thing out with no fuss.
He was given an A37 hot off the manufacturing run - their first sale - at 0% interest with cost spread affordably over three years - plus he was able to save the entire cost of a second SIM he didn’t need, and on top of that to reduce his own annual SIM bill a little bit too.
Brilliant service from Darsh for an immediate grasp of the right thing to do for an older customers needs and wants and to give him a solution fairly and properly.
30 March 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
HeyJonathan
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Seyon gave great customer service
Seyon gave great customer service! He really helped me with gaining information for my upgrade. I would highly recommend his services at the Brent Cross branch
16 March 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Ben,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Deise was really amazing really good…
Deise was really amazing really good experience in brent cross!
13 March 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Amir,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I was assisted by Robert in the Brent…
I was assisted by Robert in the Brent Cross branch who was very helpful and polite in would highly recommend anyone who wants to visa Vodafone store should go to the one in Brent Cross shopping centre
13 March 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Diana,
Thanks for the lovely review and fantastic support for Robert.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Anna was so helpful sorting out my new…
Anna was so helpful sorting out my new contract
13 March 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey there,
Thanks for the lovely review and fantastic support for Anna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Deise was amazing
Deise was amazing. Brent Cross gives an amazing customer experience and has a great atmosphere
4 March 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Jackie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
amazing service from sham and syed the…
amazing service from sham and syed the managers thanm you both!
4 March 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Andrei,
Thanks for the lovely review and fantastic support for sham and syed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing experience at Vodafone Brent…
Amazing experience at Vodafone Brent Cross by Denise. Will be returning for all my services when due.
2 March 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience with Vodafone in Brent…
My experience with Vodafone in Brent Cross today was extraordinary. Ms. Deise treated me with utmost respect and understanding. She solved enquiry promptly and kept me on as a valued customer. Ms. Deise is an asset to your Company. Thank you Simone Galia
25 February 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Simone,
Thanks for the lovely review and fantastic support for Deise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Syed the store manager was excellent he…
Syed the store manager was excellent he helped me to resolve all my issues today in the Brenr Cross shop.
Thank you Syed
23 February 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Tooran,
Thanks for the lovely review and fantastic support for Syed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Went back into my local Vodafone store…
Went back into my local Vodafone store in Brent Cross to do my upgrade again after 2 years. Manager Pamir and team were great, very attentive and had a great laugh with the team. Pamir explained all the t&c’s in detail and offered a deal that could not be rejected. Thank you for your great service!
20 February 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
great customer service
great customer service, great clear communication and professionalism, Ravi is a great guy and helped a-lot choosing best plan.
16 February 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Adnan,
Thanks for the lovely review and fantastic support for Ravi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Had to get an iPad for an elderly relative, staff were patient and helpful and did not try to upsell stuff we didn’t need. Process was very easy.
7 February 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brent Cross
Hey Sara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ravi was great man in store and he was…
Ravi was great man in store and he was very helpful.thank you
27 January 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey javad,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Seyon is fantastic thank you
20 January 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Bopu ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Seyon —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Oh my days....Seyon has the patience of…
Oh my days....Seyon has the patience of a saint!!!! Talked me through the whole process. Transferred everything over. I'm good to go with a smile on my face!! Thank you!!!!!
12 January 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Syed was thorough and efficient and…
Syed was thorough and efficient and really helpful. Sorted all 3 of our phones .
Many thanks
20 December 2025
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Natasha,
Thanks for the lovely review and fantastic support for Syed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
nizam was very helpful with my order…
nizam was very helpful with my order and pamir helped with transder
17 December 2025
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Denise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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