Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... See more
Company replied
Location
Switch locationUnit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
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See what reviewers are saying
Thank you so much Cristina and Darsh at Brent X Location. Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulne... See more
Company replied
Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process .... See more
Company replied
Darsh was very friendly and professional, he helped us with improving the existing plans and helped with making a new plan for a phone number and a device. He was clear in his message and was transpar... See more
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Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Brent Cross
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, United Kingdom
4.9
Excellent
261 reviews
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Excellent customer service from Ibtihal!
I recently had the pleasure of experiencing excellent customer service from one of the workers, Ibtihal. She greeted me with a warm smile & demonstrated a keen interest in understanding my needs & making sure i left the store with the best plan for my budget !
3 January 2024
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Ilaph,
This is such an amazing review for Ibtihal. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Syed was so helpful and friendly
Syed was so helpful and friendly. Made my experience easy and pain free!
22 December 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Andisheh. Thank you for your review for Syed. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very polite and helpful staff.Very high…
Very polite and helpful staff.Very high recommended !
17 December 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Aly,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
The customer service was very good. Although it looked busy was seen quicker than expected. Really friendly and store manager was able to answer all questions I had. Was really helpful! Have been with Vodafone for years and have had NO problems! Great network
16 December 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Hatice,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and patient
Very helpful and patient, good customer service
14 December 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Sav,
It's great to hear your feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tayyab is friendly and give me good…
Tayyab is friendly and give me good service
13 December 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Maha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dinath was Extremely helpful
Dinath was Extremely helpful. Made the process quick. Thank you so much.
12 December 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The experience was great
The experience was great. Quick and responsive
10 December 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Celine,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dina and Syed have been the most…
Dina and Syed have been the most helpful. Absolutely please don’t lose them, ever!!!
7 December 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Aarti,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tayyab was absolutely fabulous
Tayyab was absolutely fabulous, gave me some wonderful advice and helped me the whole way through! Great service!
5 December 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Issie,
This is lovely feedback for Tayyab. Thanks for your kind words and support.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
new SIm and phone by Sabi
I'm new to the country wanted a new SIM and phone, agent name is Sabi has helped me a lot getting a new phone and sim Thank you Sabi
26 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service by manager Syed thank you…
Great service by manager Syed thank you for being helpful
23 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Keyur,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
very…great customer service
Gave good advice and was very very helpful and friendly!!!!
22 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Dyelia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Your stuff mr dinath is very briliant…
Your stuff mr dinath is very briliant man, with very kindly behaviour and very responsible,he is 5 star
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dinath was Very informative
Dinath was Very informative, knowledgeable and polite .
Definitely worth a visit
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good customer service
Good customer service, very welcoming because as soon as I entered the store I was greeted by a member of staff who allocated me to a customer service assistant. I received a good service and explained to me different options of the contract phone that I wanted. He was clear communication and I clearly understood. Very pleased
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Jamie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The service I received from the Dinath…
The service I received from the Dinath at Brent Cross was exceptional. Their friendliness and politeness stood out, creating a welcoming atmosphere. The staff was not only courteous but also highly informative, guiding me and my friends to a fantastic deal that met our needs perfectly. A top-notch experience that left us thoroughly satisfied.
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Sudarshan,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I like the way executive explained us…
I like the way executive explained us everything clearly and politely
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Abhijeet,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
GREAT EXPERIENCE
I had an excellent experience with Vodafone staff at Brent Cross. They were exceptionally friendly, polite, and highly informative. The team went above and beyond to find a great deal for both me and my friends. Their outstanding service made the visit truly enjoyable.
16 November 2023
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Lucas,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Brent Cross
Hey Stephen,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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