The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more
Company replied
110 Brompton Road, Knightsbridge, SW3 1JJ London, GB
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The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more
Company replied
Daria and the store manager were so helpful in my purchase of my new phone. They walked through every step of the process clearly, made excellent small talk while waiting for systems to process, and p... See more
Company replied
Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... See more
Company replied
Great service, the staff (Mariyam) literally did everything she could to help us solving a few issues we were facing to get a new UK number. She went above and beyond until she solved the issue, and w... See more
Company replied
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110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom
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The customer service is excellent and the staff are very helpful, especially with questions on pricing and products.

Reply from Vodafone UK - Brompton Road
Friendly quick comprehensive service and attention

Reply from Vodafone UK - Brompton Road
Ricky was incredibly helpful and gave me some good advice about powerbanks. Will visit again!

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road
The level of help and service has been outstanding; a great professional advice and customised solution for my needs; strongly recommend to anyone thinking of adding a new contract or changing existing one; ask for Aya - she is an amazing specialist!

Reply from Vodafone UK - Brompton Road
Nilafour was super helpful today advise me to my best interest, explained well all the differences in plans and was genuinely nice and smiley.

Reply from Vodafone UK - Brompton Road
Superb service from Mohamed in Brompton Road. Best mobile experience ever.

Reply from Vodafone UK - Brompton Road
Very helpful when in need of charging

Reply from Vodafone UK - Brompton Road
Very friendly staff. Helpful in an emergency. Thanks

Reply from Vodafone UK - Brompton Road
They helped me with my problem and went above and beyond was very helpful

Reply from Vodafone UK - Brompton Road
Exceptional professional service provided by Arman

Reply from Vodafone UK - Brompton Road
They let me charge my phone they was so nice

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road

Reply from Vodafone UK - Brompton Road
Mohammed, guide me on what phone and price plan would be ideal for me. He listened to my requirements and gave me the options that suited me.

Reply from Vodafone UK - Brompton Road
I’m super pleased about Daria customer service 10/10.

Reply from Vodafone UK - Brompton Road
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