Vodafone UK - Bromsgrove Reviews 

560
TrustScore 5 out of 5

5.0

69 High Street, B61 8AQ Bromsgrove, GB


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Rated 5 out of 5 stars

I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more

Company replied

Rated 5 out of 5 stars

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more

Company replied

Rated 5 out of 5 stars

I came in at just before close, Cian and Imran were happy to help beyond working hours which was really appreciated. They showed me the best deals and took the time to explain any initial concerns.

Company replied

Rated 5 out of 5 stars

Superb service at Bromsgrove Vodafone with Dave. Very helpful member of staff. Thank you

Company replied


Company details


Contact info

  • 69 High Street, B61 8AQ, Bromsgrove, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

560 reviews

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5.0

All reviews

(560)

42,916 reviews in the last 12 months

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Rated 5 out of 5 stars

Today we came into the shop to buy a…

Today we came into the shop to buy a new phone for my husband. However, I brought an new phone Samsung Galaxy A17. Cian was very helpful by discussing the contract for the phone and help discuss about my husband leaving another phone company. It was very interesting as we talked about #hashbrown

13 June 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Joanna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Pleasant and knowledgeable staff.

Pleasant and knowledgeable staff.
Would have liked more options for deals but came away satisfied

12 June 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

"Hey Alison,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Namira offered excellent service

Namira offered excellent service. She guided me and my Dad thru the process of swapping our accounts, which took the best part of an hour and a complicated process; during which she displayed patience and high-class customer service throughout. She’s an exemplary employee.

11 June 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Max,

Thanks for the lovely review and fantastic support for Namira. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

went to vodaphone to upgrade my phone…

went to vodaphone to upgrade my phone here today cian was behind the desk brilliant help answered all my questions was very helpful

10 June 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Brandon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service from cian at…

Exceptional service from cian at Bromsgrove store couldn’t be more helpful

9 June 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Julie,

Thanks for the lovely review and fantastic support for Cian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service - namira was amazing

9 June 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey William,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really positive service

Really positive service.
Exceptionally thorough and engaging throughout. Found me a really good deal and made the time in the shop pass with amazing customer services. Thanks - was expecting a long, boring experience but actually enjoyed my time in store.

6 June 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove


Hey Dave,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian was fantastic today much…

Cian was fantastic today much appreciated

5 June 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Dennis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and she has…

Namira served me today and she has given me amazing service. She is a hardworking, polite and very intelligent advisor
She was processing my application and helped another customer at the same time which shows her skills and how good she is in her job
Impressed 10/10

5 June 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Shirley,

Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Good service from Anis- thank you

Good service from Anis- thank you! Computer speed was slow which meant it took more time than needed

2 June 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Hk,

Thanks for the lovely review and fantastic support for Anis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian was very helpful and very…

Cian was very helpful and very knowledgeable

2 June 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Kelly,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

namira served me today and was helpful…

namira served me today and was helpful and explained all options which helped me decide on my plan.

30 May 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Max,

Thanks for the lovely review and fantastic support for Namira.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and helped me…

Namira served me today and helped me and my partner with our phones and watch
Kind and helpful and gave good advice gone home with a good deal of WiFi

30 May 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Chloe,

Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian was fantastic today helping me out…

Cian was fantastic today helping me out with a new phone and helping me with a very tough situation.
Much appreciated

30 May 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey,

This is really amazing to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service anis

Brilliant service anis

27 May 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Ben,

Thanks for the lovely review and fantastic support for Anis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anis was great

Anis was great, really helpful and friendly. Thanks very much.

26 May 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Janet,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Billy

Seems over complicated as always, but Billy was very helpful is advising us on the best option.

26 May 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Peter,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Billy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today she was very…

Namira served me today she was very helpful and friendly and good service

23 May 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and she was most…

Namira served me today and she was most helpful, kind and patient. You are lucky to have her at Vodaphone.Look after her.

19 May 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey,

This is really great to hear, thanks for the feedback and support for Namira!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today very helpful and…

Namira served me today very helpful and saved me money.

16 May 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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